Hunter Flashcards
what is a manager
a person in charge of an organization or subunit
organization
a collection of people working together to achieve a common purpose
types of organisations
- small, medium, large
- profit, non-profit
- private and government
Levels of managers
Board of directors
Top managers
Middle Managers
First line Managers
Nonmanagerial employees
Line managers vs. Staff managers
Line managers: responsible for work that makes a direct contribution to outputs
Staff managers: advise and support the efforts of line workers
Functional managers vs. general managers
Functional managers: responsibility for a single area of activity
General managers: responsible for activities covering many areas
Planning
setting performance objectives and determining steps of action to reach goals
Organising
Implementation and structuring of plans
Leading
arousing people’s enthusiasm and inspiring efforts
Controlling
measuring performance, comparing results to objectives, taking corrective action
Article #1 Mintzberg - Interpersonal Role
Figurehead - Representing an organization, ceremonial duties
Leader - hiring & training staff, providing direction, motivating, etc.
Liaison: Networking with a wide range of people
Article #1 Mintzberg - Informational Role
Monitor: scanning for information
Disseminator: sharing of information
Spokesperson: acting as an official communicator
Article #1 Mintzberg - Decisional Role
Entrepreneur: initiator of change, adaption, lookout for new ideas
Disturbance handler: responding to pressures, problems, and conflicts
Resource allocator: handling budgets and resources
Negotiator: authority to commit resources, making deals, and forging agreements
Article #1 Mintzberg - Main points
managerial work consists of brevity, fragmented work, interruptions, great quantities of work and verbal communication
Article #2 Tengblad - Main points
States that 10/13 of Mintzbergs statements are still true
