Human Resources Syllabus Flashcards

1
Q

ROLE - Outsourcing

A

HR Functions - Outsourcing allows firms to focus on their core business as they grow while experts in HR assist by planning for growth, development and management of staff
Using Contractors - Domestic, Global

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2
Q

INFLUENCES - Key Stakeholders

A

STEEEG - Society, Trade Unions, Employers, Employees, Employer Associations, Government

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3
Q

INFLUENCES - The Current Legal Framework

A

NES, Minimum Wage ($17.29), Awards, Enterprise Agreements, WHS, Anti-discrimination, EEO

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4
Q

INFLUENCES - Economic

A

The demand for labour is determined by the demand for goods and services within the economy.

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5
Q

INFLUENCES - Technological

A

Technological change is the major source of improvements in productivity, communication and competition between businesses

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6
Q

INFLUENCES - Social

A

Changing Work Patterns, Living Standards

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7
Q

PROCESSES

A

ADMS - Acquisition, Development, Maintenance, Seperation

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8
Q

STRATEGIES - Leadership Style

A

Directive, Visionary, Affiliative, Participative, Pacesetting, Coaching

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9
Q

STRATEGIES - Job Design

A

Specific, General

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10
Q

STRATEGIES - Recuritment

A

Internal or External, General or Specific Skills

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11
Q

STRATEGIES - Training and Develolment

A

Current of Future Skills

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12
Q

STRATEGIES - Performance Management

A

Developmental or Administrative

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13
Q

STRATEGIES - Rewards

A

Monetary and Non-Monetary, Individual or Group, Performance Pay

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14
Q

STRATEGIES - Global

A

Costs, Skills, Supply

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15
Q

STRATEGIES - Workplace Disputes

A

Resolutions - Negotiation, Mediation, Grievance Procedures, Involvement of Courts and Tribunals

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16
Q

EFFECTIVENESS - Indicators

A

CABCLAW - Corporate Culture, Absenteeism, Benchmarking Key Variables, Changes in Staff Turnover, Levels of Disputation, Accidents, Workers Satisfaction

17
Q

ROLE - Strategic Role of HR

A

Refers to the management of the total relationship between an employer and employee in order to achieve the strategic goals of the business.