Human Resources: Recruitment and selection of employees

Question 1

State 1 reason a business may need to recruit employees?

1 mark

Answer 1

Any of the following:

• It is a new business
• The business is growing
• It is diversifying/ entering a new market
• An employee has left

Question 2

What is diversification?

Answer 2

When a business starts selling new products in a new market.

Question 3

What is employee retention?

Answer 3

Keeping employees who are working at a business.

Question 4

What is recruitment?

Answer 4

The process of finding and appointing new employees.

Question 5

What is selection?

Answer 5

Choosing the right applicant for the job.

Question 6

What is internal recruitment?

Answer 6

Filling a job vacancy with someone already from the workforce.

Question 7

Give 2 benefits of internal recruitment

Answer 7

Any of the following:
- applicants already have an understanding of the business and how it works

• applicants already know their co-workers
• promoting employees to a more senior role may increase motivation
• no need for expensive advertising, recruitment and selection processes

Question 8

What is external recruitment?

Answer 8

Recruiting employees from outside the business.

Question 9

Name one way of finding a new employee using external recruitment
(1 mark)

Answer 9

Any of the following:

• advertising
• job centres
• employment agencies