Human Resources Management

Question 1

What is Human Resource Management?

Answer 1

All the activities involved in acquiring, maintaining, and developing an organization’s human resources to achieve organizational goals.

Question 2

What are the phases of HRM?

Answer 2

1. Acquisition: planning, job analysis, recruiting, selection, orientation. 2. Maintenance: employee relations, compensation, benefits. 3. Development: training and development, performance appraisal.

Question 3

What is the objective of Human Resources Management?

Answer 3

1. To help the organization reach its goal. 2. To employ the skills and abilities of the workforce efficiently. 3. To provide the organization with well trained & well motivated employees. 4. To increase employees job satisfaction and self actualization. 5. To develop & maintain a quality of work life. 6. To communicate HR policies to all employees. 7. To be ethically & socially responsive to the needs of society. 8. To establish sound organizational structure & desirable working relationships.

Question 4

What are the nature characteristics of Human Resources Management?

Answer 4

1. Inherent. 2. Pervasive. 3. Action oriented. 4. People oriented. 5. Future oriented. 6. Development oriented. 7. Integrating. 8. Comprehensive. 9. Continuous. 10. Based on human relation.

Question 5

What are the steps in Employee Recruitment and Selection?

Answer 5

1. Attract candidate pool. 2. Screen candidates. 3. Interview candidates. 4. Compare candidates. 5. Check references. 6. Make a job offer.

Question 6

What is workplace diversity?

Answer 6

The differences among people in the workforce in terms of ethnicity, gender, religion, age, and physical or learning abilities.

Question 7

What are the benefits of workplace diversity?

Answer 7

1. Provides businesses with a unique edge that reflects the market/customer. 2. Drives creativity and innovation. 3. Attracts top talent.

Question 8

What is compensation?

Answer 8

The payment employees receive in return for their labour.

Question 9

What must compensation plans be?

Answer 9

1. Competitive enough to attract new talent. 2. Fair enough to keep existing talent from leaving the company. 3. Reasonable enough so that the company can still make a profit.

Question 10

What are fringe benefits?

Answer 10

Forms of indirect compensation including pensions, health insurance, and vacation.

Question 11

What are the steps in Performance Planning and Evaluation?

Answer 11

1. Performance standards are established. 2. The employee works to meet the standards and expectations. 3. The employee’s supervisor evaluates the employee’s work. 4. Reward and job change decisions can be made. 5. Rewards are positive feedback.