Human Resources Flashcards
Organisational structure
Way a business arranges itself internally to carry out activities
Organisational charts
diagram showing internal structure of business
Rules of organisational charts
Place people in order of importance (most at top, equal importance at the same line
Box represents job or role
Only include people employed by business
Hierarchy definition
levels of importance in an organisation
delegate definition
Passing over responsibility to a subordinate
Subordinate definition
Pero son in a lower level of hierarchy
Chain of command definition
How communication gets passed down the business
Span of control definition
Number of people you are responsible for
Authority definition
Having power over other employees
Line manager definition
When one employee is in charge of another less important employee
Function definition
Where the business is organised according to what other department does
Director responsibilities
Sets long term plans and targets
Sets business’ overall aims
Manager responsibilities
Woke to achieve long and short term plans made by directors
May be responsible for function in a business e.g. marketing
Uses employees and other resources in the best way possible
Team leader responsibilities
Help managers to achieve goals by passing on instructions
Take simple decisions
Report back to managers
Shop-floor worker responsibilities
Carry out basic business duties or activities such as working on a production line
Importance of organisation charts
Establish power (no disputes between employees)
All employees know who is responsible for what and who
Can speed up communication
Identify progress
Advantages of more span of control
Cheaper (less managers)
Easier to communicate
Disadvantages of more span of control
Limited promotional opportunities
Difficult to manage multiple people
No clear guidance/leadership
Advantages of less span of control
Responsibility is more spread out Clear responsibility Easier to manage stuff Flexibility Opportunities for promotion
Disadvantages of less span of control
Harder to communicate
Expensive model as more managers
Staff may be underworked
Delayering definition
Removal of levels of hierarchy from a business organisational structure
Delayering advantages
Cuts down costs
Improves communication
Empowers staff to take initiative
Delayering disadvantages
Increases workload of other employees, increasing stress
Increases span of control
Managers often delayered, can cause problems
Junior staff have to take responsibilities
Communication definition
Exchange of information between people
