Human Resources.

Question 1

What are the benefits of a motivated workforce?

Answer 1

Increased output, improved quality, Higher staff retention

Question 2

What are the two factors in motivating employees?

Answer 2

Monetary and non-monetary factors

Question 3

Name some monetary factors of motivation

Answer 3

Higher pay, bonuses, pay rises

Question 4

Name some non-monetary factors of motivation

Answer 4

Holidays, company cars, company phones.

Question 5

Define time rate

Answer 5

Staff are paid for the number of hours worked.

Question 6

Define overtime

Answer 6

staff are paid extra for working beyond normal hours

Question 7

Define piece rate

Answer 7

staff are paid for the number of items produced

Question 8

Define commission

Answer 8

staff are paid for the number of items they sell

Question 9

Define performance related pay

Answer 9

staff get a bonus for meeting a target set by their manager

Question 10

Define profit sharing

Answer 10

staff receive a part of any profits made by the business

Question 11

Define salary

Answer 11

staff are paid monthly no matter how many hours they work

Question 12

Define fringe benefits

Answer 12

Non-monetary perks, like discounts, company issued cars/phones etc