Human Resources Flashcards
What is the objectives of the HR department?
Plan so correct number of staff are there
To recruit, select new staff
Retain quality staff
To train, develop and appraise staff
Manage employee relations
Ensure working conditions are safe
To develop and monitor HR policies
Ensure staff are treated fairly
Maintain staff records
What role do HR fill?
THINK FACES
The Facilitator - Work with managers to ensure they have the skills, technique and attitude to implement HR policies.
The Audit - Monitor to make sure HR rules are being followed.
The Consultancy - Provide advice and guidance to managers for management of people.
The Executive - These make decisions on what should be done for each area within HR.
The Service - Provides useful information on HR matters especially during times of change.
What are HR activities within strategic decisions?
Create personal policies that states how things will be done across the whole organisation.
Devise guide lines for new policies and procedures.
Helps to achieve corporate goals.
What are HR activities within tactical decisions?
HR planning.
Recruitment of particular groups of staff.
Staff training and development.
Promoting effective industrial relations.
What are HR activities within operational decisions?
Identify what training is needed.
Select most suitable applicants.
Arrange absent cover for trainees.
Develop training materials and deliver these.
What are the planned approaches for each activity?
Analyzing current employment trend.
Forecasting potential future staffing requirements.
Forecasting potential future supplying of workers.
Forecasting potential labour turnover.
Planning how to satisfy and motivate employees.
Planning to support staff training and development.
Planning to release surplus staff as necessary.
What are the different types of work?
Part-time
Variable hours
Temporary work
Self- employment
What are the advantages and disadvantages of non-traditional type of work
Pros - save on salaries, saves on office space.
Cons - less likely to be committed, lack of community of personnel, unwilling or unable to learn new skills.
What are the advantages and disadvantages of training within an organisation?
Pros - improves quality of service, staff feel more confident, can cope with change.
Cons - costs are high, lost of production time, staff leave after training.
What is introduction training and its advantages and disadvantages?
This is where new staff get taught how things run.
Pros - familiar quickly and settled faster, health and safety covered.
Cons - Don’t start imediatly, staff are taken away to train.
What is on-the-job-training and its advantages to employer and employee?
Training covered on the job
Employer - cost effective, work output increase.
Employee - motivation increased, better job satisfactions.
What is off-the-job-training and its disadvantages to employer and employee?
This is done through collage or conferences
Employer - pay to cover them, work output decreases.
Employee - overflow of work, only as good as teacher.
What an apprenticeship and its advantages and disadvantages?
This is some on the job and some off the job
Pros - comes with a qualification, suits the companies needs.
Cons - only paid while working, no job security.
What is graduate training scheme and its advantages and disadvantages?
Programs offered by companies for degrees after Uni lasting 1-2 years
Pros - experience, gains skills.
Cons - no job security, time consuming training.
What is corporate training scheme and its advantages and disadvantages?
These are given to employees to develop skills
Pros - standard of work improved, move motivated.
Cons - time consuming, costly.
What is work based qualification and its advantages and disadvantages?
Can be gained while working
Pros - suits firms needs, training in work place, standard of work improved.
Cons - takes a long time, could leave after training, costly.
What is continuing professional development (CPD) and its advantages and disadvantages?
Training through a career making people advance in them
Pros - improves skills, keep staff up to date.
Cons - costly, takes people away from work.
What are the disadvantages of training employees?
Financial costs
Production can decrease
Posts needed covered while training
Could be a waste for some employees
Skills employees demanding a pay rise
Employees may leave when trained
What are the disadvantages of not training employees?
Hiring new people if skill is required
Staff less productive or motivated
Don’t work towards objectives
How can a business asses effectiveness of training qualifications?
Monitor the work
Measure profit margins
Monitor staff turnover
Evaluate training
Did employees gain qualification
Why should training be continued within organisations?
Keep up with competitors
Increase productivity
Reinforcement of existing skills
Reduces accidents
Builds reputation of business
What does a highly motivated work-force do for an organsiation?
Increases productivity
Reduces absenteeism
Decrease late comings
Reduces staff turnover
Reduces staff grievance
What is Maslow’s motivation theory and his five levels?
That employees will feel motivated if they work there way up the five levels.
5- Basic survival needs (fair wage, working conditions)
4- Safety needs (job security, safe conditions)
3- Social needs (teamwork/social events)
2- Self-esteem needs (rewards/private offices)
1- Self-actualisation needs (leadership roles)
