Human resources Flashcards
1
Q
What does human resources management focus on?
A
- Having people best fitted to the company goals
- develop their abilities
- maintain a healthy and productive work env.
2
Q
What does human resources planning focus on?
A
- establish budgets by department
- foresees need to hire and lay-off
- establish guidelines
- prepare training progrmas
3
Q
What are the steps of the HR process?
A
- recruiting
- selecting
- training
- evaluation
- compensation
- separation
4
Q
What are the advantages of internal recruitment?
A
- boost employee morale
- known employees need less training
- less expensive and time consuming
5
Q
What are the advantages of external recruitment?
A
- no suitable candidate inside the company
- need specialized expertise, new ideas
- no need to replace an employee
6
Q
What is the selection process?
A
application, interviews, testing, references and background check, job offer
7
Q
What is in-house training?
A
- to learn orientation and general guidelines of the company
- on-the-job, under the guidance of experienced workers
8
Q
How can a company evaluate performance?
A
- formal feedback
- compare actual to expected
9
Q
What are the categories of compensation?
A
- salaries
- incentives (commision, bonus)
- benefits
10
Q
What are 5 characteristics that affect worker’s motivation?
A
- skill variety
- task identity
- task significance
- autonomy
- feedback
11
Q
HR department establishes guidelines on values such as:
A
- code of ethics
- safety in the workplace
- diversity
- transparency & fairness in promotions and compensations
12
Q
What are HR reponsibilities concerning unions and collective agreements?
A
- To assure the rights and obligations of workers are respected
- timely implementation of each collective agreement
- ensure that laws on labour relations are respected
