Human resource management II Flashcards
1
Q
Five stages of group development?
A
Forming Storming Norming Performing Adjourning
2
Q
What is counseling?
A
Designed to help individuals adjust to situations and reinforcing good and eliminating bad behavior
3
Q
What is coaching?
A
Process of directing an individuals skill performance
4
Q
What is peer assistance?
A
Assigning unit personnel to assist other in learning new skills
5
Q
What is mentoring?
A
Guidance for more experience professional who acts as tutor, guide, motivator
6
Q
There are two types of discipline:
A
Positive and negative
7
Q
What are the three levels of progressive discipline?
A
Preventative action (oral reprimand) Corrective action (written reprimand) Punitive action
8
Q
NFPA 1021 requires FOII to _____ for a subordinate who ire preparing for a promotional exam.
A
create a professional development plan