Human Resource Management and Workplace Diversity Flashcards
What are the three steps in the HR planning process?
planning, programming, and evaluating
Which step of the HR planning process involves ensuring the right number and types of people are available by knowing the organization’s business plans, ie where the company is headed, the mix of businesses and industries they will compete in, expected growth, etc?
Planning
Which step of the HR planning process involves choosing and implementing specific HR programs such as recruitment, training, and performance appraisals?
Programming
Which step of the HR planning process involves evaluating the activities to determine whether they are producing the desired results?
Evaluating
What is the development of a pool of applicants for jobs in an organization called?
Recruitment
What kind of recruitment involves promotions and transfers?
Internal recruitment
What kind of recruitment involves outside applicants?
External recruitment
What is choosing from among qualified applicants to hire called?
Selection
Applications, resumes, interviews, reference checks, background checks, personality tests, drug tests, performance tests, and integrity tests all could be used during what?
Selection Process
What two things do employers look for in the selection process?
Reliability and validity
What are programs that focus on identifying and reducing biases against people with differences and developing the skills needed to manage a diversified workforce called?
Diversity training
What is a modification or adjustment to a job, the work environment, or the way things are usually done during the hiring process to enable an individual with a disability to have equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities?
Reasonable accommodations
What is HRM?
Human Resource Management are formal systems for management of people within an organization
What is the knowledge, skills, and abilities of employees that have economic value called?
Human capital
What is the tool for determining what is done on a given job and what should be done on that job called?
Job analysis
What is the essential tasks, duties, and responsibilities involved in doing a particular job called?
Job description
What are the skills, knowledge, and abilities, etc. that are needed to perform the job called?
Job specification
What does EEOC stand for?
Equal Employment Opportunity Commission
What is teaching lower-level employees how to perform their present jobs called?
Training
What is helping managers and professionals learn the broad skills needed for their present and future jobs called?
Development
What is the idea of sensitizing others to the importance of valuing diversity and understanding assumptions and stereotypes they may have of others called?
Awareness building
What is it called when you give participants tools they will need to deal effectively with diversity issues on the job?
skill building
