Human Resource Management

Question 1

Human Resource Management

Answer 1

Recruit, select, develop, motivate, evaluate, compensate and schedule employees to achieve organisational goals

Question 2

Planning process for human resource management

Answer 2

1. Human resource inventory
2. Job analysis: Job description, job specification
3. Fulfilling future demand for skilled labour by starting training programs in advance
4. Make sure there are enough new workers in the future
5. Establish strategic plan on aspects of HRM

Question 3

Recruiting

Answer 3

Activities involved in the recruitment of the right number of people at the right time, goal to select best suiting for goals of the organisation

Question 4

Selection

Answer 4

Collecting information then deciding: application forms, conducting interviews, employment tests, background checks, physical exams, establishing trial period and conditions

Question 5

Contingent workers

Answer 5

Workers who work part-time. Allows for flexibility

Question 6

Process of training and development (3 steps)

Answer 6

Assessing the training needs, designing training activities, evaluating effectiveness of the training

Question 7

Ways of training employees (7 ways)

Answer 7

Employee orientation, on-the-job training, apprentice programs, off-the-job training, online training, vestibule training, job simulation

Question 8

Ways of management development (4 ways)

Answer 8

On-the-job coaching, job rotation, understudy positions, off-the-job courses

Question 9

Performance Appraisal

Answer 9

Evaluation in which the performance of the employee is compared to the fixed standards

Question 10

Pay systems (7)

Answer 10

Salary, hourly wage, unit wage, commission, bonus, profit sharing, stocks

Question 11

Fringe benefits

Answer 11

Sick-leave pay, vacation pay, pension plans, health plans

Question 12

Scheduling work (3)

Answer 12

Flextime (core time), home-based work, job-sharing