Human Research Managment Flashcards

1
Q

What is HRM

A

The management of the people who work for an organisation
-employees
-volunteers
-managers
-owners

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2
Q

roles and responsibility of the HRM

A

-identify a vacancy
- recruit staff
- select staff through interviews/ assessments
-provide training
-manage promotions

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3
Q

what is a vacancy

A

a vacancy is an unfilled position or job opening within an organisation for which recruitment is actively needed

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4
Q

6 stages of the recruitment process

A
  1. identify a vacancy
  2. carry out a job analysis
  3. write a job description
  4. create a person specification
  5. advertise the job
  6. distribute application forms
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5
Q

what is a job description

A

a job description is a document that states the tasks and responsibilities of the job. this set out clear expectations for whoever is going to fill the job

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5
Q

identify a vacancy

A

-retirement
-illness
-pregnancy
-seasonal need eg Christmas
-current employee leaves from new job

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6
Q

what information do job descriptions include

A

-duties
-pay
-location
-hours
-conditions of work

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7
Q

how do you create a person specification

A

make a document that states the skills and qualifications needed to do the job. these skills and qualities can can be listed as either essential or desirable

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8
Q

how can you advertise the job

A

an organisation can advertise the job either internally (only for members of the organisation) or externally ( for everyone else in the world)

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9
Q

advantages of advertising internally

A
  • less expensive than external
    -employees can be motivated if they have a chance to be promoted
    -applicants will already be known in terms of the skills and knowledge they posses
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10
Q

disadvantages of advertising internally

A

-lack of new ideas
-their may not be anyone who is right for the job
-there will still be a job vacancy to fill

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11
Q

advantages of advertising externally

A

-new employees can bring in ideas or new system knowledge
-more applicants to choose from
-there is no follow on job vacancy to fill as the person is coming from outwith the business

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12
Q

disadvantages of advertising externally

A

-can be expensive to advertise on job websites
-internal applicants will feel undervalued if they are not offered the job

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13
Q

what is an application form

A

a standard set of questions that all applicants must answer

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14
Q

positive of application form

A

can compare answers between applicants

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15
Q

negative of applicants form

A

limited option fro candidates to add own positive statements

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16
Q

ways to choose an applicant

A

-applicant form
-CV
-interview
-reference
-assessment
-psychometric testing

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17
Q

what is a CV

A

a personal document that an applicant creates in there own style. it gives details about education, jobs, skills and interests

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18
Q

positives about a CV

A

it allows a person to express their individuality and highlight their strengths

19
Q

negative about a CV

A

that an individual may not include information that is relevant to the job

20
Q

what is an interview

A

it allows the organisation to ask a series of questions. this means that with each candidate they can compare answers and see who fits the position the best

21
Q

how can interviews be taken

A

-one to one (one person interviews the candidate)
-panel (more then one person and avoids bias)
-telephone(the interview can be held over the phone)

22
Q

what can be done in an assessment

A

-checking skills eg typing skills
-assessing working under pressure/ with others

23
Q

what is psychometric testing and what are examples

A

asses physical and intellectual abilities
-height
-weight
-speed
-strength
-intellect
-problem solving skills

24
Q

what is a contract

A

an agreement between the employer and new job employee about the terms and conditions of the job

25
Q

3 types of training

A

-induction
-one the job
-off the job

26
Q

what is induction

A

making someone aware of the polices and producers of the business
(if someone already works for the business they do not need this)

27
Q

induction examples

A

-tell you when lunch is
-health and safety info
-tours of the premises
-specific training on any duties/skills required

28
Q

what is on the job training what what are examples

A

training that is done at the at the workplace eg:
-coaching
-roleplay
-job rotation
-shadowing

29
Q

what is coaching

A

an experienced employee will go through a step by step with another employee and will ‘coach’ them by supporting them through the learning process

30
Q

what is roleplay

A

it involves acting out scenarios to see how an employee would preform under certain conditions.

31
Q

what is job rotation

A

members of staff will move through different jobs to acquire a range of skills from each department/job role

32
Q

what is shadowing

A

when an employee observes another employee to gain a better understanding on how do to their job

33
Q

advantages of on the job

A

-cheap
-people learn to work with the right equipment and people they will have to work with
-fast

34
Q

disadvantage of on the job

A

possibility of picking up bad habits
-efficiency of trainer or trainee many go down

35
Q

what is off the job

A

training that is done from outside the workplace usually at training centres or colleges and can also be E-learning

36
Q

advantages of off the job

A

-trained by specialists
-gain qualifications
-good motivating employees
-employee can stay focused and not be distracted

37
Q

disadvantage of off the job

A

-expensive
-productivity decreases
-learn unnecessary skills
-demand is higher as employee posses other skills

38
Q

why motivate employees

A

-increase productivity
-higher quality of products
-lower absences
-better reputation

39
Q

financial ways to motivate

A

-promotions
-bonuses
-raise

40
Q

non-financial ways to motivate

A

-encouragement
-give support
-free accesses

41
Q

what is the current legislation

A

-equality act
-health and safety
-national minimum wage

42
Q

what discriminations dose the equality act prevent

A

-age
-disability
-gender reassignment
-marriage and civil partnership
-pregnancy and maternity
-race:
-religion or belief
-sex

43
Q

what are the four different types of discrimination the law covers

A

-direct
-indirect
-harassment
-victimisation

44
Q

what is national wage

A

the legal requirement for employers to pay workers the national
minimum wage

45
Q

what responsibility do employers have for health and safety

A

-Ensure health and safety training is undertaken by all staff
-appropriate warning signs are displayed
-first aid facilities are available
-Provide appropriate protective clothing and equipment

45
Q

what responsibilities do employees have for health and safety

A

-taking responsible for your own care and others
-To report any illness or injury that will affect your ability to work
-Not to interfere or misuse anything that has been provided for your health and safety such as safety equipment