Human factors science

Question 1

What are some cognitive engineering strategies

Answer 1

• Path of least resistance
  
  • design systems so that the right thing is the easiest thing to do (mechanistically)
• Forcing strategies
  
  • cognitive strategies - one’s strategies to prompt thought
  • System strategies

Question 2

How can ergonomics be used to reduce error

Answer 2

• must know there is a problem - reporting
• IT systems, clinical equipments

system design

• systems orientation - performance results from the interaction of a sociotechnical system in which the person is but one embedded component
• Person centredness - the person or group is central, efforts must be taken to support people through the design of work systems that fit their capabilities, characteristics, not the other way around
• Design-drive improvements - person-centred design can improve outcomes