Human Factors Psychology Flashcards

1
Q

Human factors psychology is concerned with the effects of ——- and —– on employee behavior

A

The work environment and work conditions

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2
Q

A distinguishing characteristic of human factors psychology is it’s emphasis on:

A

The person-machine fit

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3
Q

—- breaks are most effective when their schedules are empirically determined

A

Rest

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4
Q

Rest should be provided at the —- and —- hours of work since these tend to be the times of greatest fatigue

A

Fourth and eighth

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5
Q

Frequent short breaks are —- than longer, less frequent ones.

A

More effective

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6
Q

Physical correlates of stress include:

A

HTN, hypercholesterolemia, increased risk of heart disease, ulcers, arthritis, cancer

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7
Q

Psychological correlates of stress include:

A

Anger, tension, anxiety, irritability, boredom, sleep and eating problems, increased smoking, drinking, and drug abuse.

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8
Q

In terms of work, high levels of stress are linked with the following:

A

Reduced job productivity, increased sabotage, absenteeism, turnover, job satisfaction

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9
Q

Frankenhaiser and Gardell (1976) found in their study of sawmill workers that performing —–tasks were the ones at greatest risk.

A

Machine-paced

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10
Q

Jobs most likely to lead to stress-related problems are those that give workers

A

Very little control over their tasks or work conditions.

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11
Q

Holmes and Rahe (1967) asked over 5,000 patients hospitalized with stress related illness to list recent stressful events and found that events related to —- to be the most stressful

A

Marriage (death of a spouse, divorce, marital separation)

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12
Q

—– have a stronger impact on health than stress due to traumatic events (Weinberger, Hines, & Tierney, 1087)

A

Daily hassles

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13
Q

—- is caused by accumulated stress associated with overwork

A

Job burnout

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14
Q

Job burnout correlates

A

Low personal accomplishment, cynicism, emotional/physical/mental exhaustion.

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15
Q

An early sign of burnout is:

A

A sudden increase in work effort and hours without an increase in productivity

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16
Q

Workers experiencing burnout tend to be —– and, as a result, are unable to identify solutions to problems they encounter.

A

Inflexible about work rules and procedures

17
Q

Burnout is more likely when the job involves —– and the supervisor is perceived as being low in —–

A

Frequent contact with people who are in need of help

Consideration

18
Q

Work-family conflict is — stressful for women than men

A

More

19
Q

Work family conflict is experienced — often for men than women

A

More

20
Q

Men experience work family conflict as the result of

A

Work expectations

21
Q

Women experience work family conflicts as a result of

A

Family expectations

22
Q

Organizations programs designed to reduce work family conflict include

A

Flexible working hours, daycare centers, and parental leave programs