Human Factors Psychology Flashcards
Human factors psychology is concerned with the effects of ——- and —– on employee behavior
The work environment and work conditions
A distinguishing characteristic of human factors psychology is it’s emphasis on:
The person-machine fit
—- breaks are most effective when their schedules are empirically determined
Rest
Rest should be provided at the —- and —- hours of work since these tend to be the times of greatest fatigue
Fourth and eighth
Frequent short breaks are —- than longer, less frequent ones.
More effective
Physical correlates of stress include:
HTN, hypercholesterolemia, increased risk of heart disease, ulcers, arthritis, cancer
Psychological correlates of stress include:
Anger, tension, anxiety, irritability, boredom, sleep and eating problems, increased smoking, drinking, and drug abuse.
In terms of work, high levels of stress are linked with the following:
Reduced job productivity, increased sabotage, absenteeism, turnover, job satisfaction
Frankenhaiser and Gardell (1976) found in their study of sawmill workers that performing —–tasks were the ones at greatest risk.
Machine-paced
Jobs most likely to lead to stress-related problems are those that give workers
Very little control over their tasks or work conditions.
Holmes and Rahe (1967) asked over 5,000 patients hospitalized with stress related illness to list recent stressful events and found that events related to —- to be the most stressful
Marriage (death of a spouse, divorce, marital separation)
—– have a stronger impact on health than stress due to traumatic events (Weinberger, Hines, & Tierney, 1087)
Daily hassles
—- is caused by accumulated stress associated with overwork
Job burnout
Job burnout correlates
Low personal accomplishment, cynicism, emotional/physical/mental exhaustion.
An early sign of burnout is:
A sudden increase in work effort and hours without an increase in productivity
