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AUDITING APPLICATIONS > HUMAN BEHAVIOR IN ORGANIZATION > Flashcards

HUMAN BEHAVIOR IN ORGANIZATION Flashcards

1
Q

Benefits of Diversity

A
  • Better Understanding and Service of Customers
  • More Satisfied Workforce
  • Higher Stock Prices
  • Lower Litigation Expenses
  • Higher Company Performance
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2
Q

Challenges of Diversity

A
  • Similarity -Attraction Phenomenon
  • Faultlines
  • Stereotypes
  • Specific Diversity Issues
  • Gender Diversity in Workplace
  • Earnings Gap
  • Glass ceiling
  • Race Diversity in the Workplace
  • Age Diversity in the Workplace
  • Religious Diversity in the Workplace
  • Employees with Disabilities in the Workplace
  • Sexual Orientation Diversity in the Workplace
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3
Q

is an attribute along which a group is split into subgroups.

A

Faultline

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4
Q

is the tendency for individuals to be attracted to similar individuals

A

Similarity -Attraction Phenomenon

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5
Q

generalizations about a particular group of people.

A

Stereotypes

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6
Q

refer to stable life goals that people have, reflecting what is most important to them

A

Values

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7
Q

encompasses the relatively stable feelings, thoughts, and behavioral patterns a person has.

A

Personality

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8
Q

The Big Five Personalities

A
  • Openness
  • Conscientiousness
  • Extraversion
  • Agreeableness
  • Neuroticism
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9
Q

How open a person is to new ideas and experiences

A

Openness

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10
Q

How much a person is energized by the outside world

A

Extraversion

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11
Q

How goal-directed, persistent, and organized a person is

A

Conscientiousness

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12
Q

How much a person puts others’ interests and needs ahead of their own

A

Agreeableness

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13
Q

is the degree to which a person has overall positive feelings about his or herself.

A

self-esteem

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13
Q

How sensitive a person is to stress and negative emotional triggers.

A

Neuroticism

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13
Q

refers to a person’s inclination to f ix what is perceived as wrong, change the status quo, and use initiative to solve problems

A

Pro-aactive personality

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14
Q

deals with the degree to which people feel accountable for their own behaviors

A

Locust of Control

14
Q

refers to the extent to which a person is capable of monitoring his or her actions and appearance in social situations.

A

Self-monitoring

15
Q

is a belief that one can perform a specific task successfully.

A

Self-efficacy

16
Q

goes beyond the physical information available to us.

A

Visual Perception

17
Q

How we perceive other people in our environment is also shaped by our values, emotions, feelings, and personality.

A

Social Perception

17
Q

Human beings are prone to errors and biases when perceiving themselves.

A

Self Perception

18
Q

is the causal explanation we give for an observed behavior. If you believe that a behavior is due to the internal characteristics of an actor,

A

Attribution

AUDITING APPLICATIONS (4 decks)

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