https://www.youtube.com/watch?v=Cm_852R8JPw Flashcards

1
Q

What is the primary focus of the video?

A

The primary focus of the video is on effective communication strategies.

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2
Q

True or False: Non-verbal communication is not important in effective communication.

A

False

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3
Q

Fill in the blank: Effective communication involves both ______ and verbal methods.

A

non-verbal

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4
Q

What are the three main components of communication mentioned in the video?

A

Sender, message, and receiver

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5
Q

Multiple Choice: Which of the following is NOT a barrier to effective communication? A) Noise B) Distraction C) Clarity D) Misinterpretation

A

C) Clarity

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6
Q

What role does active listening play in communication?

A

Active listening helps to ensure understanding and fosters better responses.

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7
Q

True or False: Body language can convey emotions and intentions.

A

True

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8
Q

What is one technique to improve clarity in communication?

A

Using simple and direct language.

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9
Q

Fill in the blank: The _______ is responsible for encoding the message.

A

sender

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10
Q

Multiple Choice: Which of the following is an example of non-verbal communication? A) Speaking B) Writing C) Gestures D) Reading

A

C) Gestures

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11
Q

What is the impact of cultural differences on communication?

A

Cultural differences can lead to misunderstandings and misinterpretations.

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12
Q

True or False: Feedback is an optional part of the communication process.

A

False

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13
Q

What is one common misconception about communication?

A

That communication is only about speaking.

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14
Q

Fill in the blank: The _______ is the person who decodes the message.

A

receiver

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15
Q

Multiple Choice: Which of the following enhances communication? A) Avoiding eye contact B) Being distracted C) Establishing rapport D) Interrupting frequently

A

C) Establishing rapport

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16
Q

What should be considered when choosing the medium for communication?

A

The audience and the complexity of the message.

17
Q

True or False: Tone of voice can affect the interpretation of a message.

18
Q

What is one way to handle misunderstandings in communication?

A

Clarifying and asking questions.

19
Q

Fill in the blank: Effective communicators are often good _______.

20
Q

Multiple Choice: What is the ideal environment for effective communication? A) Noisy B) Comfortable C) Distracting D) Chaotic

A

B) Comfortable

21
Q

What is the significance of empathy in communication?

A

Empathy helps in understanding the feelings and perspectives of others.

22
Q

True or False: Written communication is always clearer than verbal communication.

23
Q

What is the first step in the communication process?

A

The sender has an idea to communicate.

24
Q

Fill in the blank: The _______ can influence how a message is received.

25
Multiple Choice: Which of the following is a benefit of effective communication? A) Increased confusion B) Stronger relationships C) Misunderstandings D) Frustration
B) Stronger relationships