https://www.youtube.com/watch?v=Cm_852R8JPw Flashcards
What is the primary focus of the video?
The primary focus of the video is on effective communication strategies.
True or False: Non-verbal communication is not important in effective communication.
False
Fill in the blank: Effective communication involves both ______ and verbal methods.
non-verbal
What are the three main components of communication mentioned in the video?
Sender, message, and receiver
Multiple Choice: Which of the following is NOT a barrier to effective communication? A) Noise B) Distraction C) Clarity D) Misinterpretation
C) Clarity
What role does active listening play in communication?
Active listening helps to ensure understanding and fosters better responses.
True or False: Body language can convey emotions and intentions.
True
What is one technique to improve clarity in communication?
Using simple and direct language.
Fill in the blank: The _______ is responsible for encoding the message.
sender
Multiple Choice: Which of the following is an example of non-verbal communication? A) Speaking B) Writing C) Gestures D) Reading
C) Gestures
What is the impact of cultural differences on communication?
Cultural differences can lead to misunderstandings and misinterpretations.
True or False: Feedback is an optional part of the communication process.
False
What is one common misconception about communication?
That communication is only about speaking.
Fill in the blank: The _______ is the person who decodes the message.
receiver
Multiple Choice: Which of the following enhances communication? A) Avoiding eye contact B) Being distracted C) Establishing rapport D) Interrupting frequently
C) Establishing rapport
What should be considered when choosing the medium for communication?
The audience and the complexity of the message.
True or False: Tone of voice can affect the interpretation of a message.
True
What is one way to handle misunderstandings in communication?
Clarifying and asking questions.
Fill in the blank: Effective communicators are often good _______.
listeners
Multiple Choice: What is the ideal environment for effective communication? A) Noisy B) Comfortable C) Distracting D) Chaotic
B) Comfortable
What is the significance of empathy in communication?
Empathy helps in understanding the feelings and perspectives of others.
True or False: Written communication is always clearer than verbal communication.
False
What is the first step in the communication process?
The sender has an idea to communicate.
Fill in the blank: The _______ can influence how a message is received.
context