hsm Flashcards
forces
The healthcare system knows a couple of structural elements that shape and impact the way it works
fores 1-5
Infrastructure
health care providers
governance
knowledge
value, politics & law
infrastructure
division of tasks and responsibilities, levels of netwerk
healthcare providers
healthcare delivery institutions, medical professionals organisations
Governance
taking care
It is about the way the goverment controls and holds institutions that carry out public tasks accountable for what they do
in healthcare this is how defined core values
advisory bodies
boards consisting of experts who advise the government on policy
knowledge institutions
organisations that generate knowledge
- universities
-
value, politics and law
it starts with value, from a personal or societal perspective
These translate into political debates and law
Vulnerability
is a process of increasing physical, mental and social functional shortcomings, that together significantly increase the chance on disease, disability or death
overregulatie als gevolg van poging de zorg
- meer ondercontrollen te krijgen
- marktsysteem: elke actie moet geregistreerd, beprijsd
resilience
the ability to get back into the same shape or condition after a disturbing event has taken place
redundancy
reserve capacity: having more resources than needed in the expected situation, having something to fall back on
sustainable
a state or circumstance that enable prolonged reliable functioning of a particular system or person
reliable
a system or person that functions as expected and intended. Example: high-reliability organization (HRO)
you have to start with the user experience and work back to technology
- identify the user and understand what the user needs
- recognize what the user needs is not always what he/she asked for
- therefor you need to understand the problem
user being either the patient or the health care
traditional healthcare model
revolves around the concept of DISEASE
and a rather ‘mechanical’ way of thinking and reasoning
Reductionism
its like asking blind man what at elephant feels like: they are right (in their own area), but do not see the whole picture
What’s missing in the traditional medical approach?
It is not necessarily bad or disfunctional, but it has its limitations
- focus on well-being, instead of absence of disease
- context
- patient role
WHO (1948) concept of health
Health is a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity
–> revolves around the concept of health
–> ‘system’ way of thinking ad reasoning
narrative
a story (=series of related events) told among humans to explain a principle, belief or thought
What is a system?
Multiple elements that interact and result in a situation, outcome, goal, other
Multiple elements (static, dynamic, behavioral) that interact (constantly chance) and result in a situation, outcome, goal, other
healthcare system around the patient
- patient as a person
- immediately surrounding healthcare
- healthcare system
- health system
Patient-centered care and systems approach
system: taking all elements that are important to reach a certain goal into account
in healthcare: all elements that matter in a patient’s well-being
Or otherwise framed: all elements that impact the patient
Patient-centered care/ personalized medicine/ precision medicine
- focus on well-being (what matters to you and how can we help?)
- context: take social context (work, family, network) and situation (life stage, live events, financial) into account
- different patient role: who is where and when in the lead? what does autonomy do, and mean for patient?
Levels (micro, meso, macro)
- Micro: the patient as a human being: strengths, vulnerabilities, preference
- Mese: family, friends, community, daily interactions such as work, profession, faith and beliefs
-Macro: circumstances that patients lives and has lived in, including ‘social determinants of health’
Social determinants of health (WHO)
the conditions in which people are born in, grow, live, work and age. These circumstances are shaped by the distribution of money, power, resources
- economic stability
- social and community context
- neighborhood and environment
- health care
- education
paradigm/ paradigma
an establish (accepted) story or set of stories (narratives)
Paradigm shift: in the situation that an established story changes
System perspective
perspective that tries to comprehend all component and their interactions that matter for the actual health
Mapping and modeling
to get a better understanding of a process, a system, or an interaction between different components, visual diagrams can be used
Map: more often used for simple representation of reality
Model: for more complex, layered or dynamic representation of reality
what is the purpose of modeling
- Modelling is a goal to understand & clarify processes
- A model is a deliberately chosen selection of reality
- A model depends on the perspective and aim of the modeller
- So, do not mistake a model for reality
Modelling is an aid to innovation
- Models can assist in finding the right treatment | innovation | policy | other by identifying leverage & friction points.
- But they can obscure matters that are important as well
- A model is a simplification of reality and subject to modellers’ choices.
- So always remain aware of the model’s objective, perspective and subjectives
objective
goal; in the context of health system modelling: the question to what goal the model is designed
perspective
point of view, position in the context of health system modelling: from whose point of view (patient, care provider)