HRMGT 367

Question 1

Aligning people, technology and tasks to the mission, goals, and the strategic plans of the orginization.

Answer 1

orginizational design

Question 2

recruitment, orientation, selection, promotion and termination.

Answer 2

staffing

Question 3

assesing individual and unit performance

Answer 3

performance management and appraisal

Question 4

establishing, fostering, and maintaining employees skills based on orginizational and employee needs.

Answer 4

employee training and organizational development

Question 5

compensation; any type of reward or benefits available to employees.

Answer 5

reward systems, benefits, and compliance

Question 6

strategic human resource management is the process of _______________ in order to improve performance.

Answer 6

linking the human resources function with the strategic objectives of the organization

Question 7

Focuses on long-term objectives, overall organizational goals; there is clear/ explicit linkage between HRM policies and practices and organizational performance, goals, and enviornment

Answer 7

SHRM (strategic human resources management)

Question 8

HR practices that have been shown to have a significant effect on corporate (financial performance)

Answer 8

HPWS ( high performance work systems)

Question 8

Customers feel that they receive more value from their transaction with an organization that from its competitors.

Answer 8

Customer value

Question 9

• particular product or service
• intangible variables- corporate social responsibility (csr), environmental impacts, diversity policies, political issues, affiliation with other products or services.

Answer 9

Factors determining customer value

Question 10

Offering a product or service that your competitor cannot easily or copy.

Answer 10

Uniqueness

Question 11

What are the 4 mechanisms for offering uniqueness?

Answer 11

Financial capability
Product capability
Technological capability
Organizational capability

Question 12

A business receives special access to financial funding or is able to produce a good or service cheaper than someone else.

Answer 12

Financial or economic capability

Question 13

A business offers a product or service that differentiates it from other products or services.

Answer 13

Strategic or product capability

Question 14

A business can have a distinct way of building or delivering its product or service

Answer 14

Technological or operational capability

Question 15

The business’s ability to manage organizational systems and people in order to match customer and strategic needs.

Answer 15

Organizational capability

Question 16

What are the 4 trends for enhancing the importance of HRM?

Answer 16

1) increased globalization of the economy
2) technological changes, challenges, and opportunities
3) increase in litigation & regulation related to HRM
4) changing characteristics of the workforce.

Question 17

What are the 3 new threats in Technological threats in HRM?

Answer 17

• privacy
• confidentiality
• intellectual property

Question 18

The firm sells its products and services in foreign marketplaces through intermediaries

Answer 18

Exporting

Question 19

Third parties who specialize in importing and exporting.

Answer 19

Intermediaries

Question 20

The licensor leases the right to use its intellectual property to another firm, called the licensee, in exchange for a fee

Answer 20

Licensing

Question 21

A special form of licensing hich allows an independent organization (the franchisee) to operate a business under the name of another (the franchisor) in return for a fee.

Answer 21

Franchising

Question 22

A firm outsources the creation of its products to another country which surrenders a major amount of control over the process

Answer 22

Contract manufacturing

Question 23

A company sell its management (and sometimes technical) expertise to a company in another area of the world

Answer 23

Management contracts

Question 24

Identifying an appropriate local organization with which to “partner” allowing the firm to make a direct investment very gradually while sharing its risk with a knowledgeable, experienced other party

Answer 24

Alliances

Question 25

Partners create a new, seperate company that is owned jointly by the venture partners

Answer 25

Joint ventures

Question 26

Companies agree to partner with one another, but do not set up a separate entity.

Answer 26

Strategic alliance

Question 27

A firm owns an operation in a foreign country in order to ensure that they have full decision- making authority and operational control

Answer 27

Sole ownership

Question 28

• A country’s economic, legal, political, an socio- cultural systems
• language and religious beliefs

Answer 28

General environment

Question 29

Forces that are directly related to the industry, such as: cost pressures, intensity of competitive rivalry, barriers to entry

Answer 29

Task environment

Question 30

What are porters two types of international industries?

Answer 30

• Multilocal industry

- global industry

Question 31

Competition in each country or regional is essentially independent of the competition in other regions.

Answer 31

Multilocal

Question 32

A firms competitive position in one country is significantly affected by its position in other.

Answer 32

Global industry

Question 33

Foreign subsidiaries have little autonomy, operations are typically centralized, and major decisions are made at the corporate headquarters

Answer 33

Ethnocentric

Question 34

Foreign subsidiaries are treated as a distinct entity with some level of decision-making authority

Answer 34

Polycentric

Question 35

Relationships between headquarters and foreign subsidiaries tend to be extremely collaborative, with each participant contributing important information, perspective, and decision- making factors

Answer 35

Geocentric

Question 36

Scaled-down version of the geocentric model with a strong regional headquarters that is vested with considerable power to manage its operations and operates very collaboratively and independently with the subsidiaries with the region

Answer 36

Regiocentric

Question 37

Employees who are placed in an assignment outside their home country

Answer 37

Expatriates