HRM Chapter 7

Question 1

Goal-oriented process directed toward ensuring that　organizational processes are in place to maximize the productivity of employees, teams, and ultimately, the organization.

Answer 1

Performance Management (PM)

Question 2

Formal system of review and evaluation of individual or team task performance.

Answer 2

Performance appraisal (PA)

Question 3

1. Identify Specific Performance Appraisal Goal
2. Establish Performance Criteria and Communicate them to employees
3. Examine Work Performed
4. Appraise Performance
5. Discuss Appraisal with Employee

Answer 3

★Performance Appraisal Process

Question 4

• Human resource planning
• Training and development
• Career planning and development
• Compensation programs
• Internal employee relations
• Assessment of employee potential

Answer 4

Uses of Performance Appraisal

Question 5

• Traits, behaviors, and competencies
• Goal achievement
• Improvement potential

Answer 5

Uses of Performance Criteria

Question 6

• Immediate supervisor
• Employees
• Peers and team members
• Self-appraisal
• Customer appraisal
• 360-degree feedback

Answer 6

Responsibility for Performance Appraisal