hrm Flashcards
COACHING & MENTORING BOTH REQUIRE
DIFFER BTWN
ANALYTICAL + INTERPERSONAL SKILLS
ROLES DIFFER BTWN FUNCTIONAL DEPARTMENTS
COACHING
SHORT TERM
JOB RELATED SKILLS
EDUCATE, INSTRUCT, TRAIN
MENTORING
LONG TERM
CAREER HAZARDS
ACTIVE ADVISING, COUNSELLING, GUIDING
4 STEP COACHING PROCESS
“P P A F”
- PREPARE : ABC APPROACH
- DEVELOPE: MUTUALLY AGREED CHANGE PLAN
- ACTIVE COACHING
- FOLLOW-UP & FEEDBACK
ABC APPROACH
STEP ONE IN COACHING PROCESS
A: ANTECEDENTS: WHAT COMES BEFORE JOB
B: BEHAVIOR: CAN PERSON DO JOB
C:CONSEQUENCES: OF DOING JOB RIGHT
PURPOSE OF ORIENTATION
HELPS NEW EMPLOYEES: BEGIN SOCIALIZATION PROCESS UNDERSTAND ORG KNOW WHAT IS EXPECTED IN WORK BEHAVIOR FEEL WELCOME
EMPLOYEE ORIENTATION
COMPANY ORG + OPERATIONS SAFETY MEASURES, REGULATIONS FACILITIES TOUR EMPLOYEE BENEFITS INFO PERSONNEL POLICIES DAILY ROUTINE
STEPS IN TRAINING PROCESS :4
- NEED ANALYSIS
(HR ANALYZES WHICH EMPLOYEES NEED TRAINING)
- INSTRUCTIONAL DESIGN
- PROGRAM IMPLEMENTATION
- EVALUATION
TRAINING NEEDS ANALYSIS
TASK ANALYSIS:
NEW EMPLOYEES NEEDS
PERFORMANCE ANALYSIS:
CURRENT EMPLOYEES
TALENT MANAGEMENT PROCESS
8 STEPS
TALENT MANAGEMENT 5 KEY POINTS
5
JOB ANALYSIS 6 STEPS
6 STEPS
MANAGMENT PROCESS
PLOSC planning leading organzing staffing controlling
HR DEPT
appraisers compensation managers eeo rep labor relation specialist recruiters training specialists
HRM PROCESS OF
ataclhf acquire train appraise compensate labor relations health and safety fairness + protection
