HRM 360 Exam 2

Question 1

Insurance premiums have risen _______ over the past 20 years while wages have risen _______.

Answer 1

145-150%, 40%

Question 2

Acupuncture, Massage, and Herbal Medicine are considered _______.

Answer 2

Alternative Healthcare

Question 3

A general term for a medical plan that seeks to ensure that the treatments a person receives are medically necessary and provided in a cost-effective manner.

Answer 3

Managed care

Question 4

Having high deductibles, limiting types of benefits, and decreasing administrative benefits is _______.

Answer 4

Cost containment

Question 5

Wrote the book, “Catastrophic Care” after his father died in the hospital.

Answer 5

David Goldhill

Question 6

Expanded employees’ rights from 1964. Plaintiff can have a jury trial for discrimination. Compensatory and punitive damages.

Answer 6

Title VII of the Civil Rights Act of 1991

Question 7

The act requires that men and women be given equal pay for equal work in the same establishment.

Answer 7

Equal Pay Act

Question 8

Creates significant difficulty that disrupts business, EEOC says significant difficulty or expense. Will depend on the employer’s size. Confer with legal counsel.

Answer 8

Undue hardship

Question 9

Prohibits discrimination against qualified individuals with disabilities in job application procedures, hiring, firing, advancement, and training.

Answer 9

American Disabilities Act

Question 10

Travel time associated with overnight stays generally is considered compensable work time when the business travel cuts across the nonexempt employee’s normal work hours, regardless of what day of the week the travel takes place. What act regulates this?

Answer 10

Fair Labor Standards Act

Question 11

_______ and _______ are important benefits to the diverse group of employees in companies in general.

Answer 11

Benefits, work-life balance

Question 12

By 2020 an estimated shortage of doctors will be at a staggering number of _______ thousand.

Answer 12

9

Question 13

Medicare and Social Security were created for retirement, true or false.

Answer 13

False

Question 14

Name a company with a wellness plan that affects the bottom line.

Answer 14

company that visited class

Question 15

What is the first step in finding out your employee’s health within a company?

Answer 15

Health risk assessment

Question 16

Provides individuals and their dependents with an opportunity to continue their coverage under an employer’s group plan for a period of time after that coverage otherwise might have been terminated.

Answer 16

COBRA

Question 17

Requires employers employing at least 50 employees to provide 12 weeks of unpaid leave in any 12-month period for :
- Birth of a child
- Serious health condition of a spouse, child, or parent
- Serious health condition of the employee

Answer 17

Family Medical Leave Act (FMLA)

Question 18

_______ drives engagement at work and can be a retention tool.

Answer 18

Perks

Question 19

A federal law that sets minimum standards for pension plans to regularly provide participants with information about plan features and funding; sets minimum standards for participation, vesting, benefit accrual and funding; requires accountability of plan fiduciaries.

Answer 19

Employee Retirement Income Security Act (ERISA)

Question 20

The present health care reform law. This legislation creates a number of issues for employers that sponsor group health plans. Extended dependent coverage for adult children up to age 26. Elimination of pre-existing condition exclusions for children. Prohibitions on the recession of health care coverage. Limits on reimbursing over-the-counter medications. Compliance with nondiscrimination rules for fully insured plans.

Answer 20

Patient Protection and Affordable Care Act (PPACA)

Question 21

A fund is created by the employer, employee, or jointly that is used to pay the first x dollars of health care expenses.

Answer 21

Health Savings Account (HSA)

Question 22

Mandatory benefits required by the government are:

Answer 22

Social security, FIFA

Question 23

These organizations cover all services for a fixed fee but exercise control over which doctors and health facilities a member may use.

Answer 23

Health Maintenance Organizations (HMOs)

Question 24

Gives each employee a set amount of money annually with which to purchase health care coverage which involves a high deductible plan but is combined with an FSA or HRA.

Answer 24

Consumer-driven healthcare

Question 25

The answer to our healthcare reform is _______.

Answer 25

Transparency & consistency

Question 26

Consolidates pay grades and ranges. Flattens corporate hierarchies. Emphasizes teamwork.

Answer 26

Broadbanding

Question 27

3 common types of pay structures: _______, _______, _______.

Answer 27

Exempt & nonexempt, job families, geography

Question 28

Not subject to overtime provisions. Salaried supervisors, managers, professionals, and executives.

Answer 28

Exempt

Question 29

Employees become more valuable over time, this is the basis for what type of pay?

Answer 29

Seniority Pay

Question 30

Straight _______: based on a fixed percentage of sales price.

Answer 30

Commission

Question 31

This type of raise reflects prior job performance levels and can be used to motivate and become meaningful if consistent.

Answer 31

Merit-based pay

Question 32

There is a minimum and maximum within a pay grade. Research suggests an employee is competent at what point _______.

Answer 32

Midpoint

Question 33

Name the type of pay grade used by ORNL or UT.

Answer 33

ladders and bands, job families

Question 34

The range a salary for certain positions with a minimum and maximum.

Answer 34

Pay grade

Question 35

What type of pay grade pays maximum for length of service and helps to reduce employee turnover is used for most government employees.

Answer 35

Longevity

Question 36

The process measures the degree to which an employee accomplishes work requirements.

Answer 36

Performance appraisal

Question 37

The process provides an opportunity for the employees and the performance manager to discuss development goals and jointly create a plan for achieving those goals.

Answer 37

Performance management

Question 38

The HR professional interviews the supervisor and takes notes concerning the performance of each employee. Notes are compiled by HR and comparisons ratings are arrived at for each employee.

Answer 38

Field review

Question 39

Rate the behaviors of each employee; then you anchor each behavior to points on a rating scale, which indicates whether the behavior is exceptional, excellent, fully competent, or unsatisfactory. The result is rating scale for each task.

Answer 39

BARS

Question 40

Results from employees that match the organizational goals and objectives for a specific period of time.

Answer 40

Performance Standards

Question 41

Increasing work site wellness and helping other employees understand the benefits of well-being.

Answer 41

Wellness champion

Question 42

Seeking preventive care and understanding ER visits can be unnecessary and other ways to treat minor illnesses.

Answer 42

Demand management

Question 43

_______ is having time for work, family, and social time.

Answer 43

work-life balance

Question 44

Average cost of health insurance in the last 5 years.

Answer 44

$10-12K

Question 45

Strength and vitality are needed to sustain physical and mental activity.

Answer 45

energy

Question 46

Fair treatment of employees, partners and trains management on fairness issues, employee morale, employee treated with respect and dignity.

Answer 46

employee relations

Question 47

A broad statement that reflects an organization's philosophy, objectives or standards concerning a particular set of management or employee activities.

Answer 47

policy

Question 48

This person organized the first union and established the AFL. Fair treatment of employees, partners and trains management on fairness issues, employee morale, employee treated with respect and dignity.

Answer 48

Samuel Gompers

Question 49

A statute that prohibits union security agreements, or agreements between labor unions and employers the extent to which an established union can require employees' membership, payment of union dues, or fees as a condition of employment, either before or after hiring. Right-to-work laws exist in 23 US states, mostly in the southern and western US. Such laws are allowed under the 1947 Taft-Hartley Act.

Answer 49

Right to go to work without joining a union

Question 50

A wrongful act damage or injury done willfully, negligently or in circumstances in which a person their property or their reputation is harmed.

Answer 50

tort

Question 51

Title VII of the Civil Rights Act protects employees from discrimination based on race, color, religion, national origin, and sexual orientation.

Answer 51

True

Question 52

The Age Discrimination in Employment Act protects employees aged 40 years old and older from discrimination.

Answer 52

True

Question 53

The Family and Medical Leave Act provides up to 12 weeks of paid leave in any 12-month period for an employee to take care of an immediate family member with a serious health condition.

Answer 53

False

Question 54

"Reasonable accommodation" under the Americans with Disabilities Act means employers must modify a job or the job environment to enable a qualified individual with a disability to perform the essential functions of the job.

Answer 54

False

Question 55

The Equal Employment Opportunity Commission is the federal agency that investigates and enforces employment discrimination law.

Answer 55

True

Question 55

The Civil Rights Act applies to all organizations regardless of size.

Answer 55

False

Question 56

Because of the employment-at-will doctrine, an employer can terminate an employee for cause or for no cause; there are no exceptions.

Answer 56

False

Question 57

Adverse impact may occur in the hiring process when a seemingly non-discriminatory employment policy has a statistically detrimental effect on minority applicants.

Answer 57

True

Question 58

Affirmative action requires the hiring of minority workers, regardless of qualifications, to meet pre-set statistical quotas.

Answer 58

False

Question 59

In most jobs, the employer can require retirement at age 65.

Answer 59

False

Question 60

For an issue to be considered by the EEOC, a discrimination complaint must be filed within 300 days of the incident.

Answer 60

False

Question 61

If the EEOC investigation determines probable cause, the next step is to attempt conciliation with the employer.

Answer 61

True

Question 62

Most claims filed through the EEOC are actually litigated by the EEOC

Answer 62

False

Question 63

Most claims are resolved through mediation or some other form of alternate dispute resolution, eliminating the cost and time involved in litigation.

Answer 63

True

Question 64

The first element of an affirmative defense requires that HR have in place anti-discrimination policies; a complaint procedure; and a process to investigate and manage a complaint when it occurs.

Answer 64

True

Question 65

The victim of harassment can go directly to the EEOC to file a complaint and has no obligation to report the offending behavior through the organization's complaint process.

Answer 65

False

Question 66

Most organizations focus training on sexual harassment.

Answer 66

True

Question 67

The most common perpetrator of quid pro harassment is the victim's coworker.

Answer 67

False

Question 68

Organizations should have a well-crafted employee handbook but it is not necessary to include an employment-at-will clause.

Answer 68

False

Question 69

The EEOC was created by Title VII of the Civil Rights Act.

Answer 69

True