HRM

Question 1

What is labour turn over?

Answer 1

The rate of employees leaving the organisation.

Question 2

What is the formula for labour turn over.

Answer 2

Average number of employed

Question 3

Mention 3 benefits and cost of high labour turn over

Answer 3

• The business will have lower operational costs, new recruits may contribute new ideas, and replace with better workers.
• Cost of recruiting(Training & selection), poor output levels and quality management, no customer loyalty

Question 4

Define Workforce planning

Answer 4

Forecast of the number of workers and skills required by a firm

Question 5

What are the functions of managers

Answer 5

• Planning(Establishing objectives)
• Organising resources to meet business objectives.
• Commanding & motivating employees
• Coordinating activities

Question 6

What are the roles of the managers

Answer 6

• Interpersonal: Motivating employees
• Informational: Acts as a source reciever, and transmitter of info.
• Decisional: make decisions and allocate resources.

Question 7

Mention the 4 management styles

Answer 7

• Laissez faire
• Democratic
• Autocratic
• Paternialistic

Question 8

Define Paternialistic

Answer 8

Paternialistic refers to the management style where managers acts as a parental figure but similarly to autocratic does not allow employees to make decisions.

Question 9

Define Autocratic

Answer 9

Autocratic management refers to the management style where a manager is the one in control and is the only one who has the authority to make decisions.

Question 10

Define Laissez-faire

Answer 10

Managers takes a hands off approach and give the employees the freedom to make decision.

Question 11

Difference between laissez faire and democratic

Answer 11

Whilst both are allowed to make decisions, in democratic aftermaking a decision they must consult with their manager.