HREAP review Flashcards

1
Q

It is a popular performance appraisal method that involves
evaluation input from multiple levels within the firm as well as external sources. In
this method, people all around the rated employee may provide ratings, including
senior managers, the employee himself or herself, supervisors, subordinates, peers,
team members, and internal or external customers.

A

360-degree Feedback

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2
Q

Achievement testing refers to assessments designed to
measure an individual’s knowledge, skills, or competencies in specific areas that are
relevant to their job performance.

A

Achievement Testing

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3
Q

refers to a strategic approach
used by organizations to thoroughly assess candidates for employment beyond the
traditional interview process. This method aims to gather comprehensive insights
into candidates’ skills, competencies, experiences, and potential contributions to
the organization.

A

Advanced Interviewing

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4
Q

is the performance appraisal method for employees where assessor selects the best and worst employees based on certain
trait/criterion and ranks them accordingly.

A

Alternation Ranking

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5
Q

Also known as a personality assessment or personality
inventory, this test is used to evaluate the personality traits, characteristics, and
preferences of job applicants. It aims to predict how well an individual might fit into
a specific role or organizational culture based on their personality profile.

A

Applicant Personality Test

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6
Q

is a formal discussion process between an
employee and his/her manager regarding performance and other aspects of job
role. In this interview, the employer and the employee discuss the performances of
the individual and the key areas of improvement and how the employee can grow
through a feedback mechanism.

A

Appraisal Interview

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7
Q

is a formalized program
combining on-the-job training (OJT) with classroom instruction. It is typically used
in skilled trades and professions, where apprentices (learners) work under the
guidance of experienced mentors or journeymen to develop practical skills and
theoretical knowledge necessary for the job.

A

Apprenticeship Training

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8
Q

It is a part of the hiring process in which an investigation is
carried out to check a potential employee’s background, based on criteria such as
education, criminal records, past work experiences, etc. This verification is done
because organizations often need to confirm if the information provided by the
candidate is true or not.

A

Background Check

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9
Q

is a performance appraisal method that combines
elements of the traditional rating scales and critical incident methods; various
performance levels are shown along a scale with each described in terms of an
employee’s specific job behavior.

A

Behaviorally Anchored Rating Scale (BARS) Method

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10
Q

involve comparing job roles and
responsibilities within an organization or across different organizations to
determine the relative value and pay structure for similar jobs in the job market. It
helps in establishing competitive compensation and benefits packages.

A

Benchmarking Jobs

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11
Q

are additional monetary rewards given to employees on top of
their base salary, typically based on individual, team, or organizational
performance.

A

Bonuses

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12
Q

It is part of the employee onboarding process in which a new hire is
assigned a buddy who guides the new hire on the different aspects of the job. It may include making him/her familiar with the office environment and other
members of the team.

A

Buddy System

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13
Q

An individual seeking employment or appointment to a particular job, role, or office. They manifest interest by submitting an application, usually
accompanied by a resume or curriculum vitae.

A

Candidates

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14
Q

is an external source of recruitment,
where the educational institutions such as, colleges and universities make provision
of information to the students regarding employment opportunities.

A

Campus Recruitment

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15
Q

is a formal approach used by the
organization to ensure that people with the proper qualifications and experiences
are available when needed.

A

Career Development

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16
Q

Trainees are given in-depth descriptions (5 to 30 pages) of the experiences of disguised organizations. This allows them to see the experiences of
numerous managers in a short period of time.

A

Case Studies

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17
Q

is an evaluation appraisal error
that occurs when employees are incorrectly rated near the average or middle of a scale.

A

Central Tendency Error

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18
Q

In this method, a superior gives training to a subordinate as his understudy like an assistant to a manager or director.

A

Coaching (Understudy Method)

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19
Q

It measures the candidate’s ability to solve problems and
think critically.

A

Cognitive Ability Test

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20
Q

is a specialized role within the
Human Resources (HR) function of an organization. Their primary responsibility is to
design, implement, and manage the organization’s compensation and benefits
programs.

A

Compensation Manager

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21
Q

is a framework for defining the skill and knowledge requirements of a job. It is a collection of competencies that define the skills and abilities that enable successful job performance.

A

Competency Model

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22
Q

is someone who performs tasks for an organization without being formally hired as the organization’s permanent
employee.

A

Contingent Personnel

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23
Q

Centralized HR units managing HR strategy and policy
across the organization.

A

Corporate HR teams

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24
Q

is a performance appraisal
method that requires keeping written records of highly favorable and unfavorable
employee work actions.

A

Critical Incident Method

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25
Q

is a semi-structured interview, where the candidates have to give detailed information about their educational qualifications,
work experience, special interests, skills, aptitude and so forth.

A

Depth Interview

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26
Q

refers to the external source of
recruitment, where the recruitment of qualified candidates are carried out by
putting a notice regarding job vacancy on the notice board of the organization.

A

Direct Recruitment

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27
Q

HR units integrated into specific departments to provide
localized HR support.

A

Embedded HR teams

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28
Q

often referred to
simply as benefits or perks, is a set of non-wage compensations provided to employees in addition to their regular wages or salaries. These benefits are
designed to enhance the overall compensation package offered by employers and typically include various forms of insurance, retirement plans, wellness programs,
and other fringe benefits.

A

Employee Benefits Program

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29
Q

is a process of improving
employees’ existing competencies and skills and developing newer ones to support the organization’s goals.

A

Employee Development

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30
Q

refers to the level of commitment
workers make to their employer, seen in their willingness to stay at the firm and to go beyond the call of duty.

A

Employee Engagement

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31
Q

often referred to as a matrix organizational
structure, is a management structure where employees are grouped simultaneously by two different operational dimensions. Typically, this involves employees reporting to both a functional manager (based on their expertise or specialization) and a project manager (based on the specific project they are
working on).

A

Employee Matrix

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32
Q

is the process of introducing new
hires to their jobs, co-workers, responsibilities, and workplace.

A

Employee Orientation

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33
Q

It is the process of hiring new capitals through the references
of the employees, who are currently employed within the organization.

A

Employee Referrals

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34
Q

refers to the process by which
organizations choose individuals from a pool of job applicants to fill job vacancies. It is a critical aspect of human resource management aimed at identifying and hiring candidates who are most likely to succeed in the job and contribute effectively to the organization’s goals.

A

Employee Selection

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35
Q

refers to the process of assessing job applicants or current employees through various types of tests and assessments.
These tests are designed to evaluate specific skills, abilities, knowledge, personality
traits, or other attributes relevant to the job or organizational requirements.

A

Employee Testing

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36
Q

These are firms or organizations that assist employers in finding suitable candidates for job openings. They often have access to a pool of pre-screened candidates and can help with various aspects of the recruitment process.

A

Employment Agencies

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37
Q

is a government entity, where the
details of the job seekers are deposited and given to the employers for filling the
vacant positions.

A

Employment Exchanges

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38
Q

It is an organization that is
responsible for the enforcement of federal laws that prohibit organizations from
discriminating against employees on the basis of multiple factors including race,
color, nationality, religion, gender, etc.

A

Equal Employment Opportunity Commission

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39
Q

is a performance appraisal method in which the rater writes a brief narrative describing the employee’s performance. This method tends to focus on extreme behavior in the employee’s work rather than on routine day-to-day performance.

A

Essay Method

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40
Q

are conducted for those employees, who want to leave the organization. The significance of this is to ascertain the reasons behind leaving the job.

A

Exit Interview

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41
Q

method of performance
appraisal requires the rater to assign individuals in a work group to a limited
number of categories, similar to a normal frequency distribution. The purpose is to keep managers from being excessively lenient and having a
disproportionate number of employees in the “superior”.

A

Forced Distribution Method

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42
Q

is organized in an informal manner, i.e., the candidate will be aware about the dates and timings of the interview well in
advance and the interviewer plans and prepares the questions for the interview.

A

Formal Interview

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43
Q

In this type of interview, all the candidates or a group of
candidates are interviewed together.

A

Group Interview

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44
Q

occurs when a manager generalizes one positive performance feature or incident to all aspects of employee performance, resulting in a higher rating.

A

halo error

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45
Q

refers to the economic value of a worker’s experience and skills; includes assets like education, training, intelligence, skills, health, and other things employers value such as loyalty and punctuality.

A

Human Capital

46
Q

is an HR employee who typically reports to an HR
manager or director. HR generalists handle daily core HR functions, such as
recruitment, employee relations, compensation and compliance.

A

HR Generalist

47
Q

is the continuous
process of systematic planning to achieve optimum use of an organization’s most
valuable asset—quality employees; ensures the best fit between
employees and jobs while avoiding manpower shortages or surpluses.

A

Human resource planning (HRP)

48
Q

forecasting is the process of predicting how a
company’s staffing needs change with time so that it can remain prepared to
operate successfully; ensures a company will have the right number
of employees on staff.

A

Human Resources Forecasting

49
Q

involves coordinating, managing, and allocating human capital, or employees, in ways that
move an organization’s goals forward; focuses on investing in employees, ensuring their safety, and managing all aspects of staffing from hiring to
compensation and development.

A

Human Resources Management

50
Q

is designed to assess a candidate’s adaptive thinking, problem-solving, judgement, administrative abilities, planning, organizing, delegating, and integrative skills while dealing with memos, e-mails, requests, messages, handwritten notes, and other items while under pressure.

A

In-basket Exercises

51
Q

the interview takes place on a one to one basis. In this case, there will be a verbal and a visual interaction between two people, an interviewer and a candidate.

A

Individual Interview

52
Q

It is the process of receiving and welcoming of the employees, after they have been selected and providing them the required training needed to settle
down adequately.

A

Induction

53
Q

Such interviews are conducted in an informal way, i.e., the
interview will be stable without any written communication and can be arranged at
any place.

A

Informal Interview

54
Q

refers to the process of identifying and filling job vacancies within an
organization from its existing workforce. Instead of hiring external candidates,
internal recruiting involves considering current employees for open positions,
whether they are within the same department or elsewhere in the organization.

A

Internal Recruiting

55
Q

involve one-on-one or group discussions between a job
analyst (interviewer) and employees, supervisors, or subject matter experts. During this, the analyst asks structured or semi-structured questions to gather
information about job duties, skills required, work conditions, and other aspects relevant to job roles.

A

Interviews

56
Q

Involves posting job openings on the organization’s internal
network or intranet. It is used to inform current employees about job opportunities within the company, encouraging internal mobility and career advancement.

A

Intranet Job Postings

57
Q

is a procedure through which you determine the duties
of the positions and the characteristics of the people to hire them.

A

Job Analysis

58
Q

They work in the human resources (HR) department of a
company or organization, conducting in-depth research about occupations and job
descriptions. They focus on worker classification systems while studying the
effects of industry and occupational trends upon worker relationships.

A

Job Analyst

59
Q

Refers to the monetary and non-monetary benefits
offered to employees in exchange for their work. It includes base salary, bonuses,
incentives, benefits (like healthcare and retirement plans), and other perks that
contribute to the overall compensation package.

A

Job Compensation and Salary

60
Q

refers to the broader environment or conditions in which a job is performed. It includes factors such as the physical work environment,
organizational culture, relationships with coworkers and supervisors, tools and
equipment used, and any other relevant contextual information.

A

Job Context

61
Q

is a written statement that outlines the duties,
responsibilities, tasks, and requirements of a particular job. It typically includes
information such as job title, job summary, essential functions, qualifications, and
reporting relationships.

A

Job Description

62
Q

refers to expanding a job’s scope by adding more tasks or responsibilities of a similar level of complexity. It aims to provide
employees with a broader range of duties within their current role to enhance job satisfaction and skill development.

A

Job Enlargement

63
Q

involves redesigning jobs to incorporate higher levels of responsibility, autonomy, decision-making authority, and complexity. The goal is to enhance the intrinsic motivation and satisfaction of
employees by providing opportunities for growth, challenge, and achievement
within their current roles.

A

Job Enrichment

64
Q

is a structured training
method suitable for jobs with clear and logical sequences of steps. It involves
breaking down tasks into smaller components, teaching each step sequentially, and
ensuring the trainee can perform each task correctly before moving on to the next.
This method is effective for quickly teaching specific job skills and procedures.

A

Job Instruction Training

65
Q

refers to the practice of publishing and displaying
advertisements of an open job to the employees.

A

Job Posting

66
Q

involves moving employees through a variety of
positions within an organization or department.

A

Job Rotation

67
Q

refers to a statement that outlines the qualifications, skills, knowledge, abilities, and personal attributes required to perform a specific job effectively. It details the qualifications and characteristics that an ideal candidate should possess to succeed in the role.

A

Job Specification

68
Q

An open position within an organization or company that requires a qualified individual to fill it.

A

Job Vacancy

69
Q

refer to the rules, regulations, and ethical standards that organizations must adhere to when recruiting and selecting
employees. These practices are designed to ensure fairness, equality, and compliance with applicable laws throughout the hiring process.

A

Legal Hiring Practices

70
Q

Giving undeserved high ratings to an employee.

A

Leniency

71
Q

used to
assess managerial potential or leadership qualities in individuals. It typically involves
a series of simulations, exercises, and interviews designed to evaluate skills such as
leadership, decision-making, communication, and problem-solving in a controlled
setting.

A

Management Assessment Center

72
Q

refers to a training approach where employees are
provided with condensed or abbreviated versions of job tasks or responsibilities to
learn and practice. It allows individuals to gain practical experience and skills
relevant to their roles in a controlled and manageable setting before performing
the tasks independently or in a real work environment.

A

Miniature Job Training

73
Q

the act of hiring an external firm to handle part or all of your human resource needs instead of relying on a dedicated internal HR department or employee.

A

Outsourcing

74
Q

is the process of moving a new hire from applicant to
employee status, ensuring that paperwork is done and orientation is completed.

A

Onboarding

75
Q

Websites or platforms where employers can post job openings
to reach a wide audience of potential candidates on the internet. Job seekers can search and apply for positions based on their skills and preferences.

A

Online Job Boards

76
Q

is being conducted by a
group of people. In this type of interview, three to five members of the selection
committee will be asking questions to the candidates on various concepts.

A

Panel Interview

77
Q

A temporary team, often consisting of people
from different areas or functions, that works on real projects.

A

Project Teams (Action Learning)

78
Q

is a performance appraisal method in which the
rater ranks all employees from a group in order of overall performance.

A

Ranking Method

79
Q

is a performance appraisal method in which the rater ranks all employees from a group in order of overall performance.

A

Ranking Method

80
Q

is a performance appraisal
method that rates employees according to defined factors.

A

Rating Scales Method

81
Q

are mechanisms used by
organizations to recognize, motivate, and reward employees for their contributions,
efforts, achievements, and behaviors that align with organizational goals and
values.

A

Rewards and Incentives

82
Q

An HR professional responsible for finding and hiring qualified
candidates.

A

Recruiter

83
Q

refers to the process of identifying, attracting,
interviewing, selecting, hiring and onboarding employees. In other words, it involves
everything from the identification of a staffing need to filling it.

A

Recruitment

84
Q

is the process of evaluating job applications, scanning
resumes and selecting suitable candidates that match with the job description.

A

Screening

85
Q

A psychological technique in which intensive
group discussion and interaction are used to increase individual awareness of self
and others; it is practiced in a variety of forms under such names as T-group,
encounter group, human relations, and group-dynamics training.

A

Sensitivity Training (T-groups)

86
Q

are structured databases or systems used by
organizations to catalog and manage information about the skills, competencies,
qualifications, and experiences of their employees.

A

Skill Inventories

87
Q

These inventories are valuable
tools for human resources (HR) departments and organizational leaders to understand the capabilities of their workforce and make informed decisions related to talent management, workforce planning, training and development, and
succession planning.

A

Skill Inventories

88
Q

Occurs when managers allow individual differences to affect the ratings they give. These differences are gender, race, or age.

A

Stereotyping

89
Q

are conducted to ascertain how a candidate would react during the time of stress and cope up with problems. In this type of interview, the interviewer will come to know whether the candidate can deal in an effective manner with the demands and needs of a complicated job.

A

Stress Interview

90
Q

Being unduly critical of an employee’s work performance.

A

Strictness

91
Q

In this type, the interview is planned, designed and detailed
in advance; is pre-planned, precise, and reliable in hiring the
candidates.

A

Structured Interview

92
Q

is the the goal-oriented
and integrated process of planning, recruiting, developing, managing and
compensating employees

A

Talent Management Process

93
Q

is an HR professional who sources and screens candidates that best fit the company’s future goals. Their duties include establishing hiring criteria, understanding recruiting needs and finding the right
candidates.

A

Talent Specialist

94
Q

is a systematic process used by organizations to assess and evaluate the job performance of employees. It involves gathering and analyzing information about employees’ performance, accomplishments, strengths, weaknesses, and areas for improvement.

A

Performance appraisal

95
Q

is a structured process used by organizations
to assess and evaluate employees’ job performance, contributions, and
achievements within a specific period.

A

Performance Appraisal System

96
Q

refers to the continuous
process of setting objectives, assessing progress, and providing feedback to
employees to ensure that organizational goals are met effectively and efficiently.

A

Performance management

97
Q

refers to advancement of the employees by evaluating their
job performance. It is the process of shifting an employee from a lower position to a
higher position with more responsibilities, remuneration, facilities, and status.

A

Promotion

98
Q

refers to the fixed amount of money paid to an employee for
performing a job role over a specific period, typically on a monthly or annual basis.

A

Salary

99
Q

is the process when an employee evaluates their
performance. Employees are given a chance to examine their performance and
determine their strengths and flaws during this process.

A

Self-appraisal

100
Q

is the process of hiring eligible candidates in the organization or
company for specific positions.

A

Staffing

101
Q

This is a type of psychological test used in the
assessment of candidates or employees. It presents hypothetical scenarios
relevant to the job and asks respondents to choose the most appropriate action or
decision from a set of options; assess judgment, problem-solving abilities, and
decision-making skills in specific contexts.

A

Situational Judgment Test (SJT)

102
Q

is a proactive process of identifying and
developing potential future leaders or key employees within an organization to fill
key roles when they become vacant. The primary goal is to
ensure a smooth transition of leadership and critical positions to minimize disruptions and maintain organizational stability.

A

Succession Planning

103
Q

refers to the process of teaching specific skills and knowledge
to employees to improve their performance in current roles. It typically involves structured programs, workshops, seminars, or on-the-job training aimed at developing technical, operational, or job-specific competencies.

A

Training

104
Q

refers to the process
of equipping employees with the knowledge, skills, and competencies required to
perform their job effectively and to contribute to organizational success. It is a critical function within Human Resources (HR) that focuses on enhancing employee
performance, productivity, and engagement through structured learning
experiences.

A

Training and Development

105
Q

is a professional within the Human Resources
(HR) function who specializes in planning, implementing, and evaluating training
programs for employees.

A

Training Specialist

106
Q

refers to the process of interchanging from one job to another without any change in the designation and responsibilities. It can also be the
shifting of the employees from one department to another department or from one
location to another, depending upon the requirement of the position.

A

Transfer

107
Q

is an individual who is trained to take over the responsibilities of a specific position if the current job holder is unable to perform
their duties (e.g., due to illness, vacation, or promotion).

A

Understudy

108
Q

is an unexpected one, where the
interview questionnaire is not prepared. The interviewers are not well prepared
regarding the questions that are to be asked and in obtaining accurate answers.

A

Unstructured Interview

109
Q

is a process where subordinates or employees provide anonymous feedback on their supervisor’s performance. This
feedback mechanism allows employees to share their perspectives on their
supervisor’s leadership, communication, management style, and other relevant
aspects of their role.

A

Upward feedback

110
Q

is a type of training that involves creating a simulated work environment for employees to practice job-related tasks and skills.

A

Vestibule Training

111
Q
A
112
Q

refers to a method used in industrial and organizational
psychology to assess how employees spend their time on various tasks. It involves
taking random samples of work activities to gain insights into work patterns,
efficiency, and productivity.

A

Work Sampling Event