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SNCOA - HRD > HRD - 02. Power > Flashcards

HRD - 02. Power Flashcards

1
Q

This is the process of influencing the activities of an individual or a group toward goal accomplishment in a given situation.

A

Leadership

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2
Q

This is the leader’s potential for influence. It is the resource that enables the leader to influence the behavior or actions of subordinates.

A

Power

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3
Q

Two Categories of Power

A
  • Position Power

- Personal Power

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4
Q

The power a person has based on their position within the organization.

A

Position Power

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5
Q

It is the extent to which the person has the power to give rewards, punishment, or sanctions in order to direct the behavior of subordinates.

A

Position Power

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6
Q

Think of this as legal power. It’s the right a leader has to make certain types of decisions or make certain types of requests. Some examples might be performance evaluations, duty hours, and local shop or office policy.

A

Legitimate Power

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7
Q

This power is part of position power because the person has the power due to the position they hold within the organization.

A

Legitimate Power

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8
Q

This is the leader’s control over sanctions and punishments.

A

Coercive Power

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9
Q

Normally used as a threat such as “If we don’t finish this project today, we will have to work this weekend to get it done.”

A

Coercive Power

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10
Q

The opposite of coercive power.

A

Reward Power

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11
Q

This is the leader’s control over rewards.

A

Reward Power

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12
Q

This power is based on the contacts you might have based on your position within the organization.

A

Connection Power

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13
Q

An interesting thing about _____ power is there may not be a true connection, it might only be a perceived connection that gives the leader an extra bit of authority.

A

Connection Power

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14
Q

As an example of _____, assume you have an airman with pay problems. The airman has tried several times to get it resolved, but his pay is still messed up. You’re a member of the Top Three organization and know the SMSgt running the accounting and finance section, so you give her a call on behalf of the airman.

A

Connection Power.

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15
Q

Legitimate power you have by being a SNCO. Ways to improve legitimate power:

A
  • Improve Weak Areas
  • Strive for High Quality Results
  • Train Personnel
  • Be Customer Centered
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16
Q

You can erode your legitimate power by:

A
  • Avoiding difficult decisions
  • Making bad decisions
  • Passing the buck
  • Condoning or practicing any type of discrimination or harassment
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17
Q

The perceived ability to give sanctions.

A

Coercive Power

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18
Q

A leader using _____ power induces compliance because failure to comply results in punishment.

A

Coercive Power

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19
Q

Some view this as a threat-based form of leadership.

A

Coercive Power

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20
Q

Examples of Coercive Power

A
  • Letters of Reprimand
  • Article 15
  • Anything the subordinate perceives as punishment
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21
Q

Overuse of threats or punishment will erode your _____ power.

A

Coercive

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22
Q

The perceived ability to provide things that people desire.

A

Reward Power

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23
Q

Examples of Reward Power

A
  • Good performance reports
  • Greater responsibility
  • Recommendations for awards or medals
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24
Q

You can increase your reward power by:

A

Exhibiting willingness to reward your people and by using rewards fairly.

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25
Q

Overuse of reward power makes the rewards _____ or meaningless.

A

Plastic

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26
Q

The perceived association with influential people or organizations.

A

Connection Power

27
Q

This is based on the leader’s connections with people of influence inside and outside the organization.

A

Connection Power

28
Q

Types of Position Power

A
  • Legitimate
  • Coercive
  • Reward
  • Connection
29
Q

Types of Personal Power

A
  • Referent
  • Information
  • Expert
30
Q

Think of this as having charisma and respect from your people. This is not something that can be ordered or directed.

A

Referent Power

31
Q

This power stems from the loyalty you earn from your people. They will follow and obey out of the respect you have earned in their eyes.

A

Referent Power

32
Q

This is the leader’s control over the information he or she has. It’s the perceived access to or the actual possession of useful information.

A

Information Power

33
Q

This is based on technical knowledge and can be closely related to Information power.

A

Expert Power

34
Q

_____ power is the attractiveness of interacting with people.

A

Referent

35
Q

Referent Power Examples

A
  • People with charisma
  • Leaders who are admired for their personality
  • Some politicians who have a pleasant personality and are liked by others
36
Q

This power is tied closely to interpersonal communication and through the image you portray.

A

Referent Power

37
Q

Ways to gain referent power

A
  • Show interest in your people

- Use recognition and your other power bases appropriately

38
Q

Ways to erode referent power

A
  • Sloppy appearance
  • Lack of confidence in yourself
  • Unethical behavior
39
Q

This is the perceived access to or actual access to information that is useful to others.

A

Information Power

40
Q

Ways to gain information power

A
  • Being involved in things that provide information such as Top Three or other professional organizations
  • Sharing information when appropriate allows others to know you have information power
41
Q

Ways to lose information power

A

If you don’t obtain the information, or if you don’t share it.

42
Q

This power is based on the leader’s possession of expertise, skill, and knowledge on a task.

A

Expert Power

43
Q

Ways to gain expert power

A
  • Years of experience on the job
  • Advanced technical training
  • Being an instructor
  • Knowing your job is the best way to increase your expert power
44
Q

Ways to lose expert power

A

If you don’t know the job and rely only on your position power, you will not have expert power with your people.

45
Q

Type of Power. Amn Platt’s attitude and cooperation improved greatly after her supervisor presented her with a letter of appreciation.

A

Reward Power

46
Q

Type of Power. SSgt King gets a lot of respect because she is the best avionics troubleshooter in the shop.

A

Expert Power

47
Q

Type of Power. Although Mr. Johnson does not care for Mr. Ellis, he cooperates with him since he was elected union steward.

A

Legitimate Power

48
Q

Type of Power. SSgt Smith coooperates with SSgt Jones because SSgt Jones’ father is the Wing Commander.

A

Connection Power

49
Q

SSgt Harding finally got a haircut to comply with the AFI’s after the Commander threatened him with an Article 15.

A

Coercive Power

50
Q

Type of Power. MSgt Brown normally holds weekly shop meetings to let his people know what is going on and to pass on news from the Commander’s staff meeting and Top Three organization.

A

Information Power

51
Q

Amn Beatty eagerly complies with his supervisor because he greatly admires her professionalism.

A

Referent Power

52
Q

If _____ is the attempt to influence, _____ is the potential for influence.

A

Leadership, Power

53
Q

These erode power:

A
  • Using power for favoritism, discrimination, or harassment
  • Overuse of any one power base
  • Under use of any one power base
54
Q

Increase effective use of power:

A
  • Understand and use all power bases
  • Ensure you have it (get information, expertise, etc.)
  • Use it based on the situation
  • Share it with others
55
Q

Successful organizations move from using power _____ someone and move to using power ____ someone.

A

Over, With

56
Q

This power comes from your rank in the organization.

A

Position Power

57
Q

It’s a legal authority given to you by the rules and policies or the organization.

A

Position Power

58
Q

Includes the power bases of Reward Power, Coercive Power, Legitimate Power, and Connection Power.

A

Position Power

59
Q

This power is given to you by our subordinates based on attributes you have.

A

Personal Power

60
Q

Includes the power bases of Information Power, Expert Power, and Referent Power.

A

Personal Power

61
Q

Questions on Pages 29-34

A

Questions on Pages 29-34

62
Q

_____ power is something you earn.

A

Personal Power

63
Q

Question on Page 24

A

Question on Page 24

64
Q

To be an effective leader you must:

A
  • Master many skills

- Expand all seven of your power bases

SNCOA - HRD (3 decks)

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