HR Questions Flashcards
Tell me about your scariest experience in an aircraft?
What does customer service mean to you?
Why do you love flying?
Why are you here?
How would you be a good ambassador to our customers?
Why should we hire you over another individual with the same qualifications?
Are you a leader, follower, or problem solver? Why?
What is professionalism?
Is there a line between crew and owner interactions, if so where?
If you were to go out to dinner on a trip and you were to notice the owners there eating as well what would you do?
If the owners ask you to sit down and join them for dinner what would you do?
What would you do if the Captain shows up hungover from the night before?
What would you do if a captain is hostile towards you during a trip?
How do you deal with a difficult co-worker?
Have you worked in a CRM environment?
Describe a situation that a customer was difficult to deal with.
What would you do if the Captain was late for lobby call, disheveled, and it was not until you were both strapped in the plane ready to start when you were to detect the smell of alcohol on his breath?
Tell about an experience that you felt great about.
How would you handle an unruly customer?
What is your personal philosophy on making the customer experience the best?
Why do you want to go corporate instead of airlines?
What would you do if you called a go around for vehicle on the runway and Captain refuses to execute go around?
Why do you want to work here?
What impact of being on the road 200 days a year would have on your personal life?
