HR policies and procedures Flashcards

1
Q

Within ______ days of their change in marital status to each other, employees shall provide
written notification to their Deputy City Manager, or to the City Manager
if the City Manager is the person the employees directly reports to.

A

ten (10)

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2
Q

As the appointing authority, the ______________ shall be the final judge on questions of interpretation and application of the HR policies and procedures

A

City manager.

Policy 103

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3
Q

Eligible employees who retire with ten (10) or more years of continuous City service shall have all accumulated vacation time over ____ hours (paid at their current hourly rate) and 100% of accumulated sick leave (paid at 50% of the employee’s average hourly wage) over the last 36 months of employment deposited into a Retirement Health Savings (RHS) account at the time of retirement.

A

160

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4
Q

Who will have the responsibility of contacting the applicable retirement system (ASRS/PSPRS/EORP/EODCRS) to initiate receiving their retirement benefits?

A

The retiring employee

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5
Q

Regular status employees who have completed one year of service and have satisfactorily performed their job assignments may be eligible for a merit increase on or about ______ of each year.

A

July 1

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6
Q

True or False: The City regards its employment as primary, however, employees may engage in outside employment as long as it does not interfere with their City duties and responsibilities

A

True

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7
Q

All Memoranda issued pursuant to the Corrective Action Process (Memo of Correction, Written Reprimand, and Decision Making Leave With Pay) shall include:

A

i. Reason for the corrective action reflecting each performance deficiency and its impact upon the City, its employees or the public
ii. Reference to any prior corrective or disciplinary actions
iii. The expected performance standard and a time frame for achieving the standard
iv. A general indication of the consequences if there is not timely and sustained improvement

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8
Q

How many hours of bereavement leave do we get?

A

52 hours for 52 hour employees/ 40 for 40 hour

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9
Q

Can you extend the date of someone’s performance appraisal? What happens with this?

A

Yes, it just has to be justified and any pay increase is not retroactive

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10
Q

An employee at a managerial level shall provide notice of their intent to resign to his/her supervisor __________ days prior to the effective date of resignation

A

thirty (30)

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11
Q

The maximum number of compensatory hours that any employee will be permitted to accrue shall be _____ hours

A

80

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12
Q

No employee, or former employee who has left employment within the
preceding ______months, may represent another person for compensation
before the City Council or any Board or Commission

A

12

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13
Q

________________has a responsibility to maintain a workplace free from violence.
Any threats or acts of violence made by or to an employee, against another
person’s life, health, well being, family or property shall not be tolerated.

A

Each employee

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14
Q

A __________ is any claim by an employee that such claimant’s rights, benefits,
privileges, interests, or due process, provided for in the City’s policies and
procedures, have been violated, misapplied or misinterpreted in any particular
case.

A

grievance

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15
Q

This measure will return the employee from regular to probationary status. It may be assessed against an employee for serious or major performance deficiencies that have not been corrected after other disciplinary measures have been implemented

A

Disciplinary Probation

The disciplinary probation period shall be for six (6) months

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16
Q

A written notice to document a performance deficiency and define expected performance standards

A

Memo of expectation

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17
Q

It is the responsibility of the ___________to review all employees’
performance plans and annual appraisal reports for equity, fairness, and
consistency.

A

department head

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18
Q

What are the 5 types of corrective action with discipline?

A
Verbal counseling
Memo of expectation
Memo of correction
Written reprimand
Employee Decision-Making Leave with Pay
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19
Q

True or False: In order to access password-protected
materials,
employees shall provide passwords to the appropriate City authority upon
request. The failure to provide passwords or to allow inspection may be grounds
for termination.

A

True

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20
Q

Individual performance plans shall be formulated or revised __________, in
accordance with the performance planning and appraisal system.

A

annually

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21
Q

The memo of correction, written reprimand, and the decision making leave with pay shall be placed in:

A

The employee’s department file. Additional copies shall be given to the employee and Human Resources & Risk Management for the employee’s official personnel file.

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22
Q

No covered employee shall consume alcohol within __ hours prior to the performance of safety-sensitive job functions.

A

4

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23
Q

What kind of disciplinary actions can come with harassment in the workplace?

A

Disciplinary action may range from

a verbal counseling to termination.

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24
Q

True or False: Separating employees will be compensated in their final pay check for all unused annual vacation leave that does not exceed the vacation accrual limit?

A

True

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25
Q

Major (performance) Deficiencies are defined as:

A
acts that involve questions of trust or honesty, constitute a threat to the orderly City operations or pose a threat to the health, welfare or safety of employees or other individuals. Major deficiencies should normally be handled through punitive disciplinary action procedures. Examples include, but are not limited to:
major insubordination
conduct unbecoming
violation of safety or laws
use of drugs or alcohol
(very long list)
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26
Q

When do you need to get a work status report from your DR?

A

Request a work status report at each doctor’s visit which states specific work restrictions, if any, and the date/time of the next appointment

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27
Q

All departments with an intranet page will be responsible for designating:

A

liaisons within the department to be responsible for the department’s Intranet content

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28
Q

Employee shall not remove from the work site any property belonging to the City, its
contractors, its clients and other employees, without the expressed approval of the
employee’s department head.

A

!!

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29
Q

How much money will be awarded for completing a college degree?

A

 $400.00 for an Associate’s degree
 $800.00 for a Bachelor’s degree
 $1,200.00 for a Master’s degree

After completing one year with the city

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30
Q

The Vacation Leave accrual limits are as follows:

A

 400 Hours For 40 Hour Per Week Employees

 520 Hours For 52 Hour Per Week Employees

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31
Q

Who will assist the hiring authority in developing all materials for the interview process?

A

Human Resources & Risk Management

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32
Q

If an employee should discover an Internet site
containing pornographic or sexually explicit material, including nude or
partially nude photographs, which has not been blocked, the employee shall
report such site to the ___________________.

A

City’s Information Systems department.

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33
Q

The Family and Medical Leave Act (FMLA) provides eligible employees with up to ______ work weeks of job-protected leave a year.

A

twelve (12)

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34
Q

A written notice to an employee stating that a performance deficiency exists or that a violation of work rules has taken place. The contents of the notice must also be verbally explained to the employee in person.

A

Written reprimand

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35
Q

All regular status employees who work _____ or more hours per week are covered by the City’s Basic Life Insurance and Accidental Death & Dismemberment Insurance Plan.

A

30

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36
Q

The placement of an employee, as a result of a disciplinary action or performance deficiency, in a classification assigned a lower pay range. This action may be taken for an employee who is unwilling or unable to perform his or her assigned duties at expected performance standards or is able to perform the assigned duties of a lower classified job at expected performance standards.

A

Involuntary Demotion

37
Q

How long is the review period for new FD employees

A

12 months

38
Q

A discussion to explain a performance deficiency and emphasize expected performance standards.

A

Verbal counseling

39
Q

How long after punitive disciplinary action can those records be requested to be removed from one’s file?

A

5 years

40
Q

Eligibility to use Sick Leave benefits shall commence after completion of _____ month of regular status employment

A

one

41
Q

All regular status employees who work _______ or more hours per week are required to enroll in the City’s medical insurance plan unless they wish to opt out of this coverage by providing proof of other medical insurance

A
  1. 20 hours also qualifies you for flex spending
42
Q

What are the types of Punitive Disciplinary Actions?

A

Suspension Without Pay
Involuntary Demotion
Disciplinary Probation
Termination

43
Q

A written notice requiring the need for immediate and sustained improvement in performance to expected standards.

A

Memo of correction

44
Q

Minor (performance) Deficiencies are defined as:

A

acts which do not involve any question of trust or honesty. They do not pose a threat to the orderly City operations and they do not endanger the health,welfare, or safety of employees or other individuals. These deficiencies should normally be handled through corrective disciplinary actions. Examples include, but are not limited to:
Minor insubordination
Tardiness
Uniform issues

45
Q

Performance reviews shall be completed __________in accordance with the
performance planning and appraisal system

A

periodically

46
Q

Upon accepting an offer of conditional employment, applicant candidate shall, within______hours from accepting conditional offer of employment, be tested for alcohol and/or illegal drugs and other controlled substances.

A

24

47
Q

How many additional hours of pay do we receive for a holiday?

A

10.4

48
Q

The HR P&P shall be prepared and maintained by who?

A

The HR Director

103

49
Q

All regular status employees who have satisfactorily completed their initial review period may become eligible for a merit increase on their ______anniversary date.

A

one-year

50
Q

All ____________employees of the City are covered for accidental death and dismemberment sustained in the course of everyday travel between the employee’s residence and the place of employment

A

regular status full-time and part-time

51
Q

True or False: Human Resources & Risk Management reserves the right to extend the
recruiting period if the pool of qualified candidates is limited

A

True

52
Q

It is the policy of the City of Glendale that Web site development for the city resides within the _________________, with exceptions to be reviewed on a case-by-case basis by the Web Division.

A

Communications Department

53
Q

All personnel shall maintain confidentiality about complaints in order to
protect the parties involved, and information shall not be shared with
anyone other than ____________________

A

those involved in the investigation.

54
Q

Who provides interpretation and professional advice to the CM and city staff regarding HR P&P?

A

HR Director

103

55
Q

All sworn personnel shall receive a performance appraisal after _________of
employment and all regular classified personnel shall receive a performance
appraisal after __________of employment, to determine their suitability for
regular status.

A

one year

6 months

56
Q

The City provides, at no cost to employees, workers’ compensation coverage in accordance with Arizona state laws. Coverage begins??

A

On the first day of employment

57
Q

As legal counsel of the city, the _________ shall provide professional legal advice to the CM and HR director on matters related to the HR P&P.

A

City Attorney

103

58
Q

What kind of disciplinary actions can come with violence in the workplace?

A

Employees that are in violation of the City’s procedure are subject to
disciplinary action up to and including termination.

59
Q

These corrective actions do require the department director’s signature:

A

Written Reprimand and Decision-making Leave with Pay shall be approved and signed by the department director or designee.

60
Q

How many hours of exceptional disability leave do we get?

A

5-10 years - 240 hours

Over 10 - 400

61
Q

Who can an employee file a harassment complaint or violence in the workplace to?

A
· Immediate supervisor
· Any manager or supervisor within or outside the department
· Department head
· The Human Resources Director
· The City Manager’s “Hotline”
62
Q

What kind of corrective action and forms can be filled out by the direct supervisor?

A

The immediate supervisor or department director may issue a Verbal Counseling, Memorandum of Expectation or a Memorandum of Correction.

63
Q

Employees and members of the public will confine their smoking to areas outside the buildings, at a minimum of ________ away from any door, window, air vent or other structure that would allow smoke to enter the building

A

20 feet

64
Q

The written documentation of the verbal counseling and Memo of Expectations shall be placed in:

A

The employee’s department file and a copy shall be given to the employee.

65
Q

Any person receiving a complaint of prohibited harassment shall
immediately notify the ________________

A

Human Resources Director.

66
Q

Employees identified to be laid-off shall be given notice, both verbal and written, by their department director that they have been laid-off, no less than _______ days from receipt of the written notice, due to a RIF.

A

thirty (30)

67
Q

When are injuries to be reported to your supervisor?

A

ASAP but no later than the beginning of their next regularly scheduled work shift

68
Q

All regular status employees shall accrue ____ hours of Sick Leave benefits per-hour-paid. Sick Leave will not accrue for overtime hours worked or for hours paid under Exceptional Disability leave

A

.055

69
Q

Solicitations among City employees and by others not employed by the City are __________.
These restrictions apply to all solicitations, selling or peddling of every nature during
working hours. Solicitations of commercial enterprises by City employees are hereby
prohibited, unless authorized by the City Manager.

A

prohibited

70
Q

Each manager and supervisor to whom an act of prohibited harassment has
been reported or who becomes aware of acts of prohibited harassment
shall report it to the __________________

A

Human Resources Director.

71
Q

Paid leave during which an employee shall be instructed to make a decision regarding whether or not he/she will correct communicated performance deficiencies and meet the City’s expected standards of performance or those described in the employee’s Performance Management Core Competency and Goal Review Plan

A

Employee Decision-Making Leave with Pay

72
Q

When can disciplinary files be removed from an employee’s file?

A

After one year if behavior improves. The employee must request in writing for it to be removed

73
Q

Who is responsible for the coordination of the Exit Interview Program.

A

The Human Resources & Risk Management Director

74
Q

Performance deficiencies fall into two categories:

A

minor deficiencies and major deficiencies

75
Q

The maximum number of hours that the employee can use for Military Leave is ____ hours per fiscal year for employee’s on a 40-hour per week schedule or ____ hours per fiscal year for Fire personnel on a 52-hour per week schedule

A

320
416

8 work weeks per year

76
Q

No covered employee shall consume alcohol for __ hours following involvement in an accident or until he/she submits to the post-accident drug/alcohol test, whichever occurs first.

A

8

77
Q

This action may be taken for major deficiencies to permit the employee and the City to evaluate the future course of the employment relationship. Exempt and non-exempt employees may be suspended without pay for a minimum of eight (8) hours. No suspension without pay shall exceed forty (40) working days or three hundred twenty (320) working hours.

A

Suspension Without Pay

78
Q

All information and communications transmitted by, or to, any person through the Network, including electronic mail (e-mail and voicemail), is the property of

A

the City of Glendale

79
Q

An employee at the staff level shall give his/her supervisor_________ advance notice in writing stating his/her effective date of retirement

A

two (2) weeks

80
Q

According to nepotism policy, you cannot supervise a family member more than ______% of their regular work assignment.

A

25%

81
Q

The use of the EAP or similar City approved program, or a substance abuse treatment program, shall____be grounds for discipline for employees

A

not

82
Q

When determining the appropriate disciplinary action, the supervisor should consider the individual circumstances of the situation including, but not limited to, the following factors:

A
  1. Seriousness and consequences of the performance deficiency
  2. Consistent organizational practices
  3. Employee’s previous work performance
  4. Employee’s previous disciplinary action for performance deficiencies
  5. The disciplinary action that would be most effective in correcting the employee’s performance deficiency.
83
Q

How many hours of education leave do we get each year?

A

20

84
Q

A criminal conviction ________constitute an automatic bar to employment. Each case is considered individually and is based on job duties and requirements

A

Does not

85
Q

What should you do if you receive a bomb threat over the phone?

A

If the threat is received over the phone, the employee should keep the
caller on the line as long as possible and obtain as much information as
possible by using the bomb threat checklist. The employee should try to
ascertain the answers to who, what, when, where, and why, and identify
some of the characteristics of the caller. Examples would be female or
male, young or old, accents or voice characteristics, or any background
noises.

86
Q

On or after the __________ anniversary of the employee’s hire date, the employee must receive a written evaluation from their supervisor documenting the successful completion of the initial review period

A

six (6) month

City employees

87
Q

Industrial Leave is defined as:

A

leave required for treatment and/or recuperation as determined by the authorized treating physician, for an injury or illness arising out of and in the course of employment

88
Q

Who is responsible for administering the HR P&P?

A

All supervisory staff

103

89
Q

______________has a responsibility to maintain a workplace free from
harassment.

A

each employee