HR flashcards

1
Q

D) Labor Relations

A

D) Labor Relations

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2
Q

D) Appraisal

A

B) Healthcare issues

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3
Q

D) Work attitudes

A

A) Cost containment

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4
Q

Definition: Workers whose responsibilities extend beyound the physical execution of work to include planning, decision making, and problem solving.

A

Knowledge Workers

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5
Q

Definition: A computerized system that provides current and accurate data for purposes of control and decision making.

A

Human resources information systems (HRIS)

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6
Q

D) similar

A

B) relational

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7
Q

Definition: Procedures for making decisions about the organizations long term goals and strategies.

A

Strategic planning

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8
Q

Definition: The process of anticipating and providing for the movement of people into, within, and out of an organization

A

Human resources planning (HRP)

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9
Q

Definition: The pattern of human resources deployments and activities that enable an organization to achieve its strategic goals.

A

Strategic human resources management (SHRM)

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10
Q

Definition: The basic purpose of the organization as well as its scope of operations.

A

Mission

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11
Q

D) Complimentary goods

A

C) Substitution

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12
Q

D) Strategic Knowledge Workers

A

D) Strategic Knowledge Workers

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13
Q

D) Strategic Knowledge Workers

A

A) Core employees

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14
Q

D) Strategic Knowledge Workers

A

B)Supporting Workers

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15
Q

D) Strategic Knowledge Workers

A

C) Partners and Complementary skills

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16
Q

Definition: The treatment of individuals in all aspects of employment - hiring, promotion, training, etc. in a fair and non-biased manner.

A

Equal employment opportunity (EEO)

17
Q

Definition: individuals of a minority race, women, older people, and those with disabilities who are covered by federal laws on equal employment opportunity

A

Protected Classes

18
Q

D)1959

A

C) 1963

19
Q

Definition: The process of obtaining information about jobs by determining their duties, tasks, or activities.

A

Job analysis

20
Q

Definition: A statement of the specific knowledge, skills, and abilities of a person who is to perform a job needs

A

Job specification

21
Q

Definition: A statement of the tasks, duties and responsibilities of a job to be performed

A

Job description

22
Q

Definition: a job-analysis approach that utilizes an inventory of the various types of work activities that can constitute any job.

A

Functional Job analysis (FJA)

23
Q

Definition: A questionnaire identifying approximately 200 different tasks that, by means of a five point scale, seeks to determine the degree to which different tasks are involved in performing a job.

A

Position analysis questionnaire (PAQ)

24
Q

Definition: A job analysis method by which important job tasks are identified for job success.

A

Critical Incident Method

25
Q

Definition: A field of study concerned with analyzing work methods and establishing time standards.

A

Industrial engineering

26
Q

Definition: an outgrowth of job analysis that improves jobs through technological and human considerations in order to enhance organization efficiency and employee job satisfaction.

A

Job design

27
Q

Definition: the process of studying and designing equipment and systems that are easy and efficient for people to use and what ensure their physical well-being

A

Ergonomics

28
Q

Definition: the business practice of searching for and utilizing goods sources from around the world.

A

Global sourcing

29
Q

Definition: An interview in which the applicant is allowed the maximum amount of freedom in determining the course of the discussion, while the interviewer carefully refrains from influencing the applicants remarks.

A

Nondirective interview

30
Q

Definition: An interview in which a set of standardized questions having an established set of answers is used.

A

Structured Interview

31
Q

Definition: An interview in which an applicant is given hypothetical incidents and asked how he or she would respond to it.

A

Situational Interview

32
Q

Definition: An interview in which an applicant is asked questions about what he or she actually did in a given situation.

A

Behavioral description interview (BDT)

33
Q

Definition: An interview in which a board or interviewers questions and observes a single candidate

A

Panel interview

34
Q

Definition: A format in which a candidate is interviewed by multiple people, one right after another

A

Sequential Interview

35
Q

Definition: A high-ranking manager directly responsible for fostering employee learning and development withing the firm.

A

Chief Learning Officer

36
Q

Definition: Examination of the environment, strategies, and resources of the organization to determine where training emphasis should be placed.

A

Organization analysis

37
Q

Definition: a system of training in which a worker entering the skilled trades is given through institution and experience, both on and off the job, in the practical and theoretical aspects of the work.

A

Apprenticeship Training

38
Q

Definition: A training program that combines practical on-the-job experience with formal educational classes

A

Cooperative training