HR flashcards

(38 cards)

1
Q

D) Labor Relations

A

D) Labor Relations

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2
Q

D) Appraisal

A

B) Healthcare issues

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3
Q

D) Work attitudes

A

A) Cost containment

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4
Q

Definition: Workers whose responsibilities extend beyound the physical execution of work to include planning, decision making, and problem solving.

A

Knowledge Workers

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5
Q

Definition: A computerized system that provides current and accurate data for purposes of control and decision making.

A

Human resources information systems (HRIS)

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6
Q

D) similar

A

B) relational

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7
Q

Definition: Procedures for making decisions about the organizations long term goals and strategies.

A

Strategic planning

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8
Q

Definition: The process of anticipating and providing for the movement of people into, within, and out of an organization

A

Human resources planning (HRP)

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9
Q

Definition: The pattern of human resources deployments and activities that enable an organization to achieve its strategic goals.

A

Strategic human resources management (SHRM)

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10
Q

Definition: The basic purpose of the organization as well as its scope of operations.

A

Mission

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11
Q

D) Complimentary goods

A

C) Substitution

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12
Q

D) Strategic Knowledge Workers

A

D) Strategic Knowledge Workers

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13
Q

D) Strategic Knowledge Workers

A

A) Core employees

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14
Q

D) Strategic Knowledge Workers

A

B)Supporting Workers

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15
Q

D) Strategic Knowledge Workers

A

C) Partners and Complementary skills

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16
Q

Definition: The treatment of individuals in all aspects of employment - hiring, promotion, training, etc. in a fair and non-biased manner.

A

Equal employment opportunity (EEO)

17
Q

Definition: individuals of a minority race, women, older people, and those with disabilities who are covered by federal laws on equal employment opportunity

A

Protected Classes

18
Q

D)1959

19
Q

Definition: The process of obtaining information about jobs by determining their duties, tasks, or activities.

20
Q

Definition: A statement of the specific knowledge, skills, and abilities of a person who is to perform a job needs

A

Job specification

21
Q

Definition: A statement of the tasks, duties and responsibilities of a job to be performed

A

Job description

22
Q

Definition: a job-analysis approach that utilizes an inventory of the various types of work activities that can constitute any job.

A

Functional Job analysis (FJA)

23
Q

Definition: A questionnaire identifying approximately 200 different tasks that, by means of a five point scale, seeks to determine the degree to which different tasks are involved in performing a job.

A

Position analysis questionnaire (PAQ)

24
Q

Definition: A job analysis method by which important job tasks are identified for job success.

A

Critical Incident Method

25
Definition: A field of study concerned with analyzing work methods and establishing time standards.
Industrial engineering
26
Definition: an outgrowth of job analysis that improves jobs through technological and human considerations in order to enhance organization efficiency and employee job satisfaction.
Job design
27
Definition: the process of studying and designing equipment and systems that are easy and efficient for people to use and what ensure their physical well-being
Ergonomics
28
Definition: the business practice of searching for and utilizing goods sources from around the world.
Global sourcing
29
Definition: An interview in which the applicant is allowed the maximum amount of freedom in determining the course of the discussion, while the interviewer carefully refrains from influencing the applicants remarks.
Nondirective interview
30
Definition: An interview in which a set of standardized questions having an established set of answers is used.
Structured Interview
31
Definition: An interview in which an applicant is given hypothetical incidents and asked how he or she would respond to it.
Situational Interview
32
Definition: An interview in which an applicant is asked questions about what he or she actually did in a given situation.
Behavioral description interview (BDT)
33
Definition: An interview in which a board or interviewers questions and observes a single candidate
Panel interview
34
Definition: A format in which a candidate is interviewed by multiple people, one right after another
Sequential Interview
35
Definition: A high-ranking manager directly responsible for fostering employee learning and development withing the firm.
Chief Learning Officer
36
Definition: Examination of the environment, strategies, and resources of the organization to determine where training emphasis should be placed.
Organization analysis
37
Definition: a system of training in which a worker entering the skilled trades is given through institution and experience, both on and off the job, in the practical and theoretical aspects of the work.
Apprenticeship Training
38
Definition: A training program that combines practical on-the-job experience with formal educational classes
Cooperative training