HR Flashcards

1
Q

During the organization of a union, it’s possible that the union will gain recognition from the management. The management is then obliged to give the NLRB a list of employees who are eligible to vote in the unionization election. What is the name of the list of such employees called?

A

C. Excelsior List

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2
Q

There are four components of the HR Impact Model, which affect how a HR Professional may operate within a given environment. Which one of the following is
NOT a component of the HR Impact Model?

A

B. Client

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3
Q

Holly is a senior worker in her organization and she is a member of the union. Her position will be eliminated in sixty days and she will be released from the company. Rather than being unemployed, Holly asks the union to move her to a less senior position and release a junior employee. If the union agrees to this, what will this term be known as?

A

Bumping

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4
Q

As an HR Professional, you must be familiar with the collective bargaining agreements and the process that rights are given, contracts, and union and management cooperation. Consider an arbitration process between the management and the union. What term is assigned to the resolution of the disagreement, by an arbitrator’s interpretation of the language of the contract?

A

Decision

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5
Q

As an HR Professional you must be familiar with several different lawsuits and their affect on human resource practices today. What legal case found that a test that has an adverse impact on a protected class is still lawful as long as the test can be shown to be valid and job related?

A

Washington versus Davis, 1976

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6
Q

Your organization has a retirement benefits plan that is covered by ERISA . Under ERISA, which of the following is your organization required to do for the plan participants?

A

Provide each participant with plan information, specifically about the features and funding of the plan through a summary plan description at no cost.

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7
Q

Fran is a HR Professional for her organization and she is interviewing applicants for a warehouse position. One of the candidates has written on his application that he speaks Spanish. Fran interviews this candidate in Spanish and interviews all other candidates in English. This is an example of what?

A

Disparate treatment

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8
Q

As a Senior HR Professional, you should be familiar with non-monetary rewards that your company provides for its employees. Which of the following is an example of non-monetary reward?

A

On-site cafeteria

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9
Q

Your organization will be using the point factor technique in their evaluations of job performance. You need to communicate what the point factor technique accomplishes as you’re the HR Professional for your organization. Which one of the following best describes the point factor technique?

A

Specific compensable factors are identified and then performance levels within the factors are documented. The different factors and levels are weighted

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10
Q

What is the FairPay amount that defines, what a person makes, to be considered highly compensated?

A

$100,000 or more

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11
Q

Your manager has approached you regarding her desire to outsource certain functions to an external firm. She would like for you to create a document to send to three vendors asking them for solutions for these functions that your organization is to outsource. What type of a procurement document would you create and send to the vendors in this instance?

A

Request for Proposal

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12
Q

Kelly’s organization has posted a new job opening for their organization. This job opening is for a woman to be the restroom attended, for all women’s restrooms and locker rooms, in their organization. Kelly believes, however, that the requirement for the applicant to be a female is a violation of the Title VII of the Civil Rights
Act of 1964. Which one of the following is the best answer for this scenario?

A

This is an example of an exception by bona fide occupational qualification to the Title VII of the Civil Rights Act of 1964

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13
Q

You are an HR Professional for your organization. You and your supervisor are reviewing the EEO reporting requirements for your company to comply with the reports your firm should file. Which EEO Report is a survey, collected every other year on even calendar years?

A

EEO-3 Report

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14
Q

The JHG Company has used discriminatory hiring practices in the past but they adjusted their practices and are following federal laws now to ensure that fair hiring practices are met. However, the JHG Company has an employee referral program as a primary source to recruit new employees. What danger may the
JHG Company be exposed to in this scenario?

A

Perpetuating past discrimination practices

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15
Q

You are a HR Professional for your organization and you’re preparing your team for a series of interviews. You want the team to be familiar with the validity types you’ll use and encourage in the series of interviews. One of the requirements in the interview process for a graphic designer is, for the graphic designer to use a software program and to create a simple brochure. This is an example of what type of validity?

A

Content validity

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16
Q

The Pregnancy Discrimination Act of 1978 prohibits employers from discriminating against employees on the basis of pregnancy, child birth, or other related medical conditions. This law affects organizations having what minimum number of employees?

A

Organizations with 15 or more employees

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17
Q

The GHF Corporation is looking to hire four software developers. The average pay for software developers, with the desired skill set, is $76,000. The GHF
Corporation believes that by offering $80,000 for the starting salary they’ll attract better performers than their competitors. What is this scenario an example of?

A

Leading the market

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18
Q

You are an HR Professional for your organization. Your organization employs 120 people in the United States. You are required to file the EEO-1 report for your organization by what date?

A

September 30 of each year

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19
Q

As an HR Professional, you are required to post an OSHA poster in a conspicuous place that is easily visible to employees. What OSHA poster lists each of the employee’s rights?

A

OSHA 3165 poster

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20
Q

Consider your role as a HR Professional in your organization. In your duties you’re to keep abreast of market trends, practices in HR, employee attitudes, and your business needs. What component of the HR Impact Model is addressed in this situation?

A

Catalyst

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21
Q

As an HR Professional, you must be familiar with certain theories and insights about organizational culture, organizational development, and management. Who addressed organizational culture as “that’s the way we do things around here”?

A

Edgard Schein

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22
Q

As an HR Professional you need to be familiar with the Age Discrimination in Employment Act 1967. What is the maximum age this act applies to people?

A

There is no age limit in the act

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23
Q

You are the HR Professional for your organization and you’re working with the management to define the role of contractors versus employees in your organization. According to the Internal Revenue Service, there are three categories of control that help determine whether a person is a contractor or an employee. Which one of the following is not one of the three levels of control as defined by the IRS for employee versus contractor?

A

Locale of work performed

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24
Q

As an HR Professional you should be familiar with OSHA forms for maintaining employee records. OSHA form 301 is used to document the incident that caused the work-related injury or illness. How long is an organization required to keep the form on record?

A

Five years following the year of the incident

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25
Q

Which one of the following best describes Progressive discipline?

A

Discussion of substandard performance, verbal warning, written warning, and final written warning.

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26
Q

Henry is the HR Professional for his organization and he’s discussing the status of Amy’s employment. Amy earns $87,500 per year and receives a paycheck via direct deposit every two weeks. Amy was hired under the offer of a salary position, but she feels that she is working far more than the agreed 40 hours per week.
Based on these scenarios, do you believe Amy is exempt or non-exempt?

A

Amy is exempt because she is paid on a salary basis.

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27
Q

You are a HR Professional for your organization and your supervisor is asking you about the details of the Civil Rights Act of 1991, and what it means to your company. He wants to know what the total damages could be if an organization is found liable by a jury trial. What is the maximum amount that could be awarded to a victim of discrimination if the organization is found liable?

A

$300,000

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28
Q

On November 13, 2000 CFR Part 60-2 was revised to address affirmative action to make the rules more accessible and easier to implement. Which of the following statements is not part of this significant update to the Affirmative Action program in CFR Part 60-2?

A

Granted employers with fewer than 100 employees, permission to prepare a job group analysis that uses EEO-1 categories as job groups

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29
Q

Herb is the HR Professional for his organization. He is preparing to hire a new employee, Hans, to the firm. Herb has asked Hans to agree, in writing, to mandatory arbitration as part of the employment offer. What does this agreement mean?

A

It means that Hans and the organization must settle all disputes, if any arise, through a neutral third party rather than through a lawsuit.

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30
Q

As an HR Professional, you should be familiar with OSHA rules, standards, and regulations. Should an organization violate an OSHA standard, there are often penalties that the employer must pay. What is the maximum fine an employer may face for a deliberate and intentional violation of an OSHA standard?

A

$70,000

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31
Q

An organization would like to bid on a project, but they don’t have enough employees available to complete the work. The organization approaches a competitor with the opportunity to partner on the project to win the work. What type of risk response is used in this instance?

A

Sharing

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32
Q

Robert is the HR Professional for his organization and he’s speaking with the federation chairman about the labor and the direction of unions. What is a federation?

A

A federation is a group of national unions.

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33
Q

As an HR Professional you should be familiar with the terminology, practices, and rules governing unions and management in the bargaining process. There are three primary types of bargaining that management and unions participate in. Which one of the following bargaining types aims to generate a variety of options before settling on one?

A

Interest-based bargaining

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34
Q

As an HR Professional you must recognize and be aware of several pieces of legislation that affect your performance as an HR Professional. What term describes the illegal agreement of the management to give an individual a job, as long as the person does not join or be involved with a labor union?

A

Yellow dog contract

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35
Q

Which one of the following presents the seven stages of internal consulting in the correct order?

A

Exploring the situation, Gathering agreement to the project plan, Gathering data, analyzing, and identifying findings, Developing recommendations, Presenting

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36
Q

The Equal Pay Act of 1963 prohibits discrimination on the basis of sex in the payment of wages or benefits, to men and women who perform substantially equal work for the same employer, in the same establishment, and under similar working conditions. The law defined substantial equality of job content on four factors.
Which one of the following is not one of the four factors this law defines?

A

Education

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37
Q

Which of the following is the process of constantly working with employees to enhance their ability to perform their jobs productively?

A

Performance management

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38
Q

Which of the following are established by Fair Labor Standards Act (FLSA) of 1938? Each correct answer represents a complete solution. Choose three.

A

A. Criteria for exempt and nonexempt employees
B. Minimum wage requirement
C. Laws for protecting American children against labor exploitation

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39
Q

You are completing a Form I-9 with a newly hired employee. Which one of the following documents is not allowed as a proof of identity and employment eligibility for the newly hired employee?

A

Driver’s license

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40
Q

Amy is a sales person for your company and she earns her pay based on commission. Amy’s pay is known as variable pay or what other term?

A

At risk pay

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41
Q

Jennifer is the HR Professional for her organization. Her supervisor, Dan, has asked Jennifer to find the Compa-ratio for Sam. Sam earns $40,000 as a mechanic, but the midpoint for a mechanic is actually $50,000. What is the Compa-ratio for Sam?

A

80 percent

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42
Q

You are a HR Professional for your organization. You have presented an idea to your staff. The staff members then discuss their ideas based on your presentation. All of the ideas are recorded and collectively ranked from most important to least important (or some other ordinal scale). Through this process a selection or forecast can be made for the organization. What forecasting technique have you used in this scenario?

A

Nominal group technique

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43
Q

Which of the following are narrative methods of appraisal that require managers to describe the employee’s performance? Each correct answer represents a complete solution. Choose three.

A

B. Field review
C. Essay review
D. Critical incident review

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44
Q

There are seven stages of internal consulting that an HR Professional must be familiar with. Consider this scenario: Frances has developed an HR training plan for her organization. The plan is comprehensive, aggressive, and will provide organizational development for all levels of employees in the company. Frances is presenting her plan to her organization’s management. What level of internal consulting is Fran participating in?

A

Gaining agreement to the project plan

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45
Q

Heather’s organization works with a labor union work force. Heather has heard rumors that the union has been trying to create a hot cargo agreement with a supplier. What is a hot cargo agreement?

A

It’s an agreement that an employer will stop doing business with a non-union business.

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46
Q

Sexual harassment is a form of sex discrimination and it is illegal in the US based on what law?

A

Title VII of the Civil Rights Act of 1964

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47
Q

As a HR Professional you must understand the laws and regulations, which affect employee compensation. Which of the following was the first to address sanitary working conditions?

A

Walsh-Healey Public Contracts Act

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48
Q

As an HR Professional you must be familiar with several laws and pieces of legislation that affects your practices. What act makes it illegal to discriminate against older workers with respect to benefits or to target older workers for layoffs?

A

OWBPA

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49
Q

Your organization employees 475 people and you are the HR Professional for the organization. You’re teaching your staff about the EEOC laws and the rights your employees have under these laws. In your state what term is assigned by the EEOC to the local offices that enforcethe EEOC laws and any local or state anti-discrimination laws?

A

Fair Employment Practices Agencies

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50
Q

You are the HR Professional for your organization. You’re leading a presentation on equal employment opportunity terminology for your staff. Beth, a staff member, wants to know what a charge is -in regard to equal employment opportunity. What is a charge?

A

A charge is a formal complaint submitted to an agency that alleges unlawful discrimination.

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51
Q

Organizational functions, according to Fayol, conform to one of the six functional areas. Which one of the following is not an area of organizational functions for strategic planning?

A

Human resource management

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52
Q

Which one of the following is the best example of a disparate treatment of discrimination?

A

C. The meeting minutes will be kept by female members of the project team because they have neater handwriting.

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53
Q

The Department of Labor establishes the rules for unemployment insurance and associated claims. Who administers the unemployment?

A

Each state

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54
Q

Fred is a union employee who has been summoned by the management to an investigatory hearing regarding his conduct. Fred would like to have a union representative with him at the meeting. What is the name of the right that allows Fred to have a union representative with him at the meeting?

A

Weingarten Right

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55
Q

When an individual files a charge of discrimination with the EEOC against an employer, what will the EEOC do?

A

The EEOC will send the employer a letter informing them of the charge.

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56
Q

Yolanda is an HR Professional for her organization that has 250 employees. Yolanda is working with Thomas, a manager in the company. Thomas reports that
Carrie, one of his staff members, will be leaving the organization for a leave absence due to a pregnancy issue. Thomas wants to know if he can terminate Carrie’s employment because she won’t be able to complete her work due to the pregnancy issue. What’s the best answer for this scenario?

A

Yolanda should tell Thomas that Carrie must be treated the same way as any other temporarily disabled employee.

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57
Q

Your organization is aiming to reduce costs by stopping wastes in the production cycle. The company has created a plan that will reward employees 50 percent of the savings from the waste stoppage. What type of compensation plan is your organization offering to employees in this instance?

A

This is an example of gainsharing

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58
Q

What is the compa-ratio for an employee that earns $75,000 per year, but the midpoint for the role is $85,000 per year?

A

88 percent

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59
Q

As a HR Professional you must understand the laws and regulations, which affect employee compensation. If a non-exempt employee works more than 40 hours per week, what is their overtime pay rate?

A

150 percent of their base pay

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60
Q

If a union wants to organize, it typically moves through five steps to the organizing process. Which step of union organization would require the union to collect at least 30 percent of signed authorization cards from employees?

A

Confirm interest

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61
Q

The HR Professional must take measures to ensure that he is involved with all areas of the HR Impact Model. What component of the HR Impact Model serves as the process integrator of all components?

A

Catalyst

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62
Q

Mark is a HR Professional for his organization and he has been given the assignment to create an Affirmative Action Plan for his company. As Mark creates this document, which one of the following is not required to be in the Affirmative Action Plan?

A

Compliance Reviews

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63
Q

You are the HR Professional for your organization. You are discussing the status of your company’s employees to determine who may be considered nonexempt versus exempt. Which one of the following types of employees can never be considered exempted from overtime provisions?

A

Manual workers

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64
Q

You are the HR Professional for your organization. You have just hired a new employee for your company. What form are you and the newly hired employee required to complete to show the employee’s identity and eligibility to work in the United States?

A

I-9

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65
Q

Your organization will be using the factor comparison technique in their evaluations of job performance. You need to communicate what the factor comparison technique accomplishes as you’re the HR Professional for your organization. Which of the following best describes the factor comparison technique?

A

Factor comparison is an evaluation technique that involves the ranking of each compensable factor of each job. A monetary value is assigned for each factor

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66
Q

As an HR Professional you must be familiar with several different lawsuits and their affect on human resource practices today. What did the legal case, the United
Steelworkers of America versus Weber regard?

A

The United States Supreme Court held that the Civil Rights Act of 1964 did not bar employers from favoring women and minorities.

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67
Q

As an HR Professional, you must recognize and be aware of several pieces of legislation that affect your performance as an HR Professional. The National Labor
Relations Board identified five categories of unfair labor practices. Which one of the following is not one of the five categories of unfair labor practices?

A

To refuse individuals to organize and meet for the potential labor union creation process.

68
Q

Mike is the HR Professional for his organization and he’s documenting the relationship of contractors and employees in the organization. Mike is focusing on the control aspects as provided by the Internal Revenue Service. What aspect of the contractor control aspect is best described as how the business pays the worker?

A

Financial control

69
Q

As a HR Professional you must be familiar with several different lawsuits and their affect on human resource practices today. This adverse impact lawsuit determined that discrimination need not be deliberate or observable to be real. Employees were segregated by race and were allowed to work only in the lowest paid position. What lawsuit is described?

A

Griggs versus Duke Power, 1971

70
Q

Which of the following are non-monetary rewards that a company can provide to its employees?

A

A. Recognition
B. Opportunity to learn
C. Flexible hours

71
Q

As an HR Professional you should be familiar with the terminology, practices, and rules governing union-based strikes. What is the ally doctrine?

A

A union may expand upon its primary picketing activity to include employers who are allies of the primary employer.

72
Q

Holly is the HR Professional for her organization and she’s examining the type of exemptions for computer employees. What is the minimum rate that the computer employee must earn to be considered exempt?

A

$27.63 per hour

73
Q

As an HR Professional you must recognize, and be aware of several pieces of legislation that affects your performance as an HR Professional.Which one of the following acts exempted labor unions and agricultural organizations from The Sherman Antitrust Act?

A

The Clayton Act

74
Q

Your organization is using the whole job ranking technique as part of its non-quantitative job evaluation. Which one of the following best describes the whole job ranking technique?

A

A. Jobs are ranked from lowest to highest according to the importance that each job holds.

75
Q

Holly is an HR Professional for her organization and she’s creating a new application for employee candidates. On Holly’s application form which item is allowed?

A

Request for background check

76
Q

You are a HR Professional for your organization and you’re coaching Thomas on human resources practices, particularly the role of the HR Professional in strategic planning. You tell Thomas the importance of vision, mission, and values of an organization. Thomas asks what the difference is between vision and mission. Which one of the following best describes the difference between vision and mission for an organization?

A

A vision describes an organization’s role, what the organization is, and what the organization wants to become. A mission describes the organization’s purpose

77
Q

As an HR Professional you must be familiar with particular labor-based acts of congress. One such act is the Taft-Hartley Act which addressed right-to-work states and unions. What does right-to-work states mean for unions and employees?

A

Employees are not required to join a union to work.

78
Q

Mathematical forecasting is also known as quantitative forecasting. Which one of the following statements best describes mathematical forecasting techniques?

A

The best predictor of future performance is past performance.

79
Q

What act prohibits discrimination on the basis of physical and mental disabilities?

A

Rehabilitation Act of 1973

80
Q

As an HR Professional you must address risk in the work place. There are two general categories of risk: pure risk and business risk. Which one of the following is an example of pure risk?

A

Loss of life or limb

81
Q

You are the HR Professional for your organization and you have been asked to hire a project manager. The average market salary for the project management position, you have available is $87,500. Which one of the following salaries would be indicative of lagging the market?

A

$79,000

82
Q

Which of the following is the process of systematically determining a relative internal value of a job in an organization?

A

Job evaluation

83
Q

John is the HR Professional for his organization. He is interviewing Sally for a sales position and he has asked Sally to provide an instance of how she worked with a tough customer in the past, how Sally resolved the situation, and what the outcome of the experience was. This is what type of interviewing technique?

A

Behavior-based interview

84
Q

Stress is often a significant issue in workplaces. Author Ravi Tangri asserts that stress costs organizations up to $300 billion per year. Which one of the following stresses is the largest contributor to organizational cost of waste?

A

Workplace accidents

85
Q

Beth works for the HJR Corporation and she feels that she has been discriminated against by her supervisor. Beth would like to file a charge with the EEOC but she’s afraid of the repercussions and she doesn’t want her identity exposed. Beth asks a lawyer to file the charge for her so she can remain anonymous. Is this legal?

A

Yes, the person who files the charge can have someone else file the charge on their behalf to protect their identity.

86
Q

OSHA has identified six standards that apply to almost all general industry employers. All of the following are standards as defined by OSHA that apply to employers except for which one?

A

Equity pay standard

87
Q

As an HR Professional you must be familiar with the strategic business management of your organization. Henry Fayol identified five functions of business management which still apply to businesses today. Which one of the following answers correctly identifies the five functions of a manager?

A

Prevoyance, to organize, to command, to coordinate, and to control

88
Q

Robert is the HR Professional for his organization. June, Robert’s supervisor, assigns Robert for completing and filing the EEO-1 Report for the organization. What is the EEO-1 Report?

A

It is a report that all employers with at least 100 employees must submit to the Department of Labor. It defines the total number of employees by job category, ethnicity, race, and gender the organization employs.

89
Q

Your organization has created an affirmative action plan which includes an internal audit and reporting system. According to the Department of Labor there are four actions which should be included in the internal audit and reporting system to be effective. Which of the following is not one of the Department of Labor recommended actions for the internal audit and reporting system?

A

Post the findings of the internal audit and reporting system for all employees to review.

90
Q

Sally is an HR employee for her company. She is primarily interested in serving only in an organizational role where she focuses on creating HR policies and procedures. What is the limitation Sally may subject herself to, if she focuses only on the organizational role?

A

She won’t be involved in the organization’s strategic planning or change efforts

91
Q

Your organization is looking for methods to improve communication between the management and the employees within the company. Which one of the following methods is best described as a small but representative sampling of employees - led in a conversation by a neutral moderator about an identified topic?

A

Focus group

92
Q

Beth is a HR Professional for her organization and she’s discussing the risk of growing her organization’s business. What is risk and why would it be considered in
HR for organizational growth?

A

Risk is an uncertain event or condition that may help or hinder an organization. Adding employees can help positive risks or amplify negative risk events.

93
Q

Which of the following are types of training evaluation? Each correct answer represents a complete solution. Choose all that apply.

A

B. Behavior
C. Learning
D. Reaction
E. Results

94
Q

Your organization has a no-solicitation rule in effect for all employees. How does this rule affect the internal organization of unions?

A

Unions cannot solicit for membership when there’s a no-solicitation rule in an organization.

95
Q

Which of the following are the key components of gainsharing? Each correct answer represents a complete solution. Choose three.

A

A. The organization and the employees share the financial gains.
B. If goals for improvements are met, employees and managers share the success.
C. Managers and employees provide their part of salary for charity.
D. Employees and management work together for reviewing organizational performance.

96
Q

Your organization has 80 full-time employees. Management has recently informed you that they have sold their business and they’ll be releasing all employees in the organization. Based on the Worker Adjustment and Retraining Notification Act of 1988, how many days must management give in writing to the employees of this organization before the mass layoff?

A

C. Zero days

97
Q

You are the HR Professional within your organization, and you’re working with the management to address the organizational culture. You explain to the management the four dimensions of organizational culture - as addressed by Deal and Kennedy. Which one of the following is not one of the four dimensions of organizational culture?

A

B. Joy

98
Q

You are a HR Professional for your organization and you’re preparing your team for a series of interviews. You want the team to be familiar with the validity types you’ll use and encourage in the series of interviews. One of the requirements for the open position is that the candidates are fluent in both English and Spanish.
This is based on the high performers among current employees that have this trait. This is an example of what type of validity?

A

Criterion-related validity

99
Q

As an HR Professional you must be familiar with the project management processes and the stakeholders of projects. All projects can map to the project management lifecycle. Which one of the following best describes the project management lifecycle?

A

It is the life of the management of the project -from initiation, planning, execution, controlling, through closing.

100
Q

Which of the following clause protects the employee’s job and compensation in the event of a reorganization, acquisition, or merger, for a specifed period of time?

A

Change of control

101
Q

As an HR Professional, you must sometimes terminate employees from your organization. When an employee is terminated, there must be a just cause or a good cause for the termination. Which one of the following is not a valid just cause for the employee’s termination?

A

Whether the employee is a member of a protected class

102
Q

As an HR Professional you should be familiar with the terminology, practices, and rules governing unions and management in the bargaining process. What is the zipper clause in regard to negotiations?

A

Items in a management-union contract are “zipped” closed, once the agreement is signed by both parties.

103
Q

The management and union are proceeding to an arbitration hearing that will be conducted by an arbitration panel. Which one of the following best describes the makeup of the arbitration panel?

A

There are three arbitrators, one selected by the management, one selected by the union, and a neutral arbitrator whom both management and union approve of.

104
Q

Robert is the HR Professional for a construction company. He’s working with several site managers to communicate the requirements of OSHA reporting. Robert wants to convey the requirements of OSHA’s reporting for work-related injuries. Which one of the following is the OSHA definition of a work-related injury?

A

Any wound or damage to the body resulting from an event in the work environment.

105
Q

Your organization offers an employees’ retirement benefit program that is covered by the Employee Retirement Income Security Act of 1974. The administrative responsibility for enforcement of the Employee Retirement Income Security Act of 1974 is divided among three government agencies. Which one of the following is not a government agency that helps to enforce ERISA?

A

FDIC

106
Q

Management and union representatives are working through a collective bargaining agreement. What term is used in this process to describe arbitration that is used to resolve conflicts around contract language in the collective bargaining agreement?

A

Interest arbitration

107
Q

Your organization is likely to be purchased by a competitor. The Management has asked you, in confidence, to complete environmental scanning to determine the effects of the purchase on your organization’s culture, customers, and employees. What is environmental scanning?

A

Environmental scanning is a review of the opportunities and threats that a condition may have on an organization.

108
Q

As an HR Professional you should be familiar with the terminology, practices, and rules governing union-based strikes. An organization utilizes union labor and non-union labor in their operations. The union goes on a strike; so the organization shifts work to the non-union labor to offset the effects of the strike. If the union labor decides to picket the operations of the non-union labor, what term is assigned to this process?

A

Double Breasting Picketing

109
Q

Which of the following is a process that occurs due to mergers, outsourcing or changing business needs?

A

Involuntary exit

110
Q

Jan is the HR Professional for your organization. An employee within the organization has filed a charge with the EEOC that discrimination has been done by your organization against her. The EEOC has investigated the case and has found that there is no reasonable cause against your company. The person filing the charge, however, still believes that discrimination has occurred. How long does this person have, to file a lawsuit against your company?

A

Once the EEOC has found that there is no reasonable cause, the complainant can still file a lawsuit within 90 days of the EEOC’s findings.

111
Q

You are an HR Professional for your organization and you’re preparing your team for a series of interviews. You want the team to be familiar with the validity types you’ll use and encourage in the series of interviews. During the interview process, the candidate will need to complete a psychological test to determine his ability to perform in the job role based on collected and desired traits. This is an example of what type of validity?

A

Construct-related validity

112
Q

As an HR Professional you must be familiar with several acts of congress, laws, and regulations that address risks in the workplace. Which of the following laws was the first to establish consistent safety standards for workers?

A

Occupational Safety and Health Act

113
Q

What nonmathematical forecasting technique uses rounds of anonymous surveys among participants to determine consensus on the direction of employment trends, candidate selection, or other forecasting topics?

A

Delphi Technique

114
Q

Which of the following are the benefits of gainsharing programs? Each correct answer represents a complete solution. Choose three.

A

A. Aligns employees to organization goals
C. Enhances employees focus and awareness
D. Helps organization to achieve improvement in key performance measures

115
Q

Which of the following is a term used to describe efforts made by a downsizing company to help former employees through the transition to new jobs and help them re-orientate to the job market?

A

Outplacement

116
Q

The Americans with Disabilities Act of 1990 identifies an individual with a disability, as a person who has one or more of the following characteristics except for which one?

A

Is believed by employers that an individual having a physical or mental impairment substantially limits one or more major employment activities

117
Q

As an HR Professional you should be familiar with OSHA forms for maintaining employee records. Which OSHA form is used to cover the what, how, when, where, and who or work-related injuries?

A

Form 300

118
Q

John’s organization has collected several applications for an employment position within his organization. The data collected from these applications must be kept secure and private, especially in light of the Privacy Act of what year?

A

1974

119
Q

Your organization has decided to close one of the manufacturing plants, where it employs 250 employees. The closing is not a reflection of the employee’s performance, but due to poor sales of the equipment the plant produces. What is the employer required to do for the employees in light of the plant closing?

A

Offer a written notice of the plant closing at least 60 days prior to the closing date.

120
Q

What is the time limit for filing a charge of discrimination with the EEOC?

A

180 days

121
Q

As an HR Professional you should be familiar with the terminology, practices, and rules governing union-based strikes. What term is assigned to a group of employees who are not directly affected by a group of striking employees, but they choose not to cross a picket line of strike?

A

Sympathy strike

122
Q

OSHA may inspect a workplace at any time. The purpose of these inspections is to maintain safety for all workers. OSHA has established five priorities for workplace inspections. Which one of the following statements is the correct order of most important OSHA priorities to least important OSHA priorities?

A

Imminent danger, catastrophes and fatal accidents, employee complaints, planned inspections in high-hazard industries, follow-up inspections

123
Q

The Taft-Hartley Act, also known as the Labor Management Relations Act, addressed unions and engaged in certain types of secondary boycotts. What is a secondary boycott?

A

It is an effort to convince others to stop doing business with a particular organization that is the subject of a primary boycott.

124
Q

HR Professionals must recognize types of unlawful discrimination to be in compliance with US law. One type of discrimination is disparate treatment. Which one of the following is the best definition of disparate treatment?

A

When an employer treats a candidate differently based on the person’s race, color, sex, religion, national origin, age, disability, or military or veteran status

125
Q

As a HR Professional you must be familiar with several different lawsuits and their affect on human resource practices today. What did the Regents of the
University of California versus Bakke lawsuit primarily accomplish?

A

Universities could not use race as the reason to exclude an applicant to a college admissions program, but the university could use race as one of the reasons to include a person as an applicant to a college admissions program.

126
Q

Gary is an HR Professional for his organization that has several federal contracts of $100,000 or more. His organization, as required by VEVRAA, files what form by September 30 each year, which provides the details of the veterans employed by the federal contractor?

A

Gary must file the VETS-100 form

127
Q

As an HR Professional, you must be familiar with collective bargaining agreements and the process that rights are given, contracts, and union and management cooperation. With this in mind, what is a rights arbitration?

A

It is a formal hearing between management and union members to resolve grievances during the administration of a contract.

128
Q

Frank is an employee at the HBF Corporation, and he has recently been terminated because of poor company income. Frank visits the company’s blog and saw a comment from his manager, which says, “We had to let Frank go today because he kept screwing up sales order. He’s incompetent!” This is an example of which one of the following?

A

Libel

129
Q

Jane is preparing for an interview process for an open position within her company. Jane has prepared several questions for the interview. Inher questions, Jane is careful not to ask all of the following questions, except for which one?

A

Our hours are from 8 AM to 5 PM. Can you meet this requirement of the position?

130
Q

You have just hired a job candidate for a position in your company. You are now required by the Immigration and Control Act of 1986, to complete an employment eligibility form to verify the new employee’s eligibility to work in the United States. Within how many days must you complete this form?

A

3 days

131
Q

You are the HR Professional for your organization and you’re completing a turnover analysis. You’re considering that over the past year your organization has employed 1,238 employees and during that same period your organization has terminated 56 employees. Based on this information what is your organization’s turnover for the past year?

A

22

132
Q

You are leading a brief presentation for your company about the ERISA program your company participates in. What is ERISA used for?

A

It protects the interests of those who participate in employee benefit plans

133
Q

Pauline is a HR Professional for her organization and she’s meeting with the sales manager Jim. Jim wants to know if Randy, one of his sales people, is considered exempt or not because he’s doing outside sales. Pauline tells Jim that there are just two qualifiers for Randy to be considered exempt in his role as an outside salesperson. The first is that Randy’s primary duty must be making sales. What is the other consideration?

A

Randy must be customarily engaged away from the employer’s place of business.

134
Q

The Federal Labor Standards Act is something that all HR Professionals should be familiar with. This act clearly defines four areas that affect all employees.
Which one of the following is not one of the four areas of employment covered by this act?

A

Commissions, royalties, and tips

135
Q

A union is performing a jurisdictional strike in front of a construction site. What is a jurisdictional strike?

A

It is a strike through which the union seeks to pressurize an employer to assign a particular work to its members; rather than to members of other unions or to the non-union workers.

136
Q

Virginia is the HR Professional for her organization and she is reviewing the details of the Age Discrimination in Employment Act (ADEA) of 1967. She tells John, one of her staff members, that the ADEA prohibits discrimination on the basis of age for employees and job applicants who are above a certain age. What age does the ADEA apply to employees and job applicants?

A

40 and above

137
Q

Diane is the HR Professional for her organization and she’s examining the ranges for the compensation levels of her company. Which one of the following statements best describes what a range for compensation is?

A

A range specifies the lowest/minimum and the highest/maximum compensation rates for which positions with each grade are generally paid.

138
Q

Which of the following is a communication that damages an individual’s reputation in the community, preventing them from obtaining employment?

A

Defamation

139
Q

There are seven stages of internal consulting that a HR Professional must be familiar with. Consider this scenario: Mark is a HR Professional for his organization.
He is meeting with Tammy and Tammy’s supervisor Eric to learn about a conflict between Tammy and Eric. Mark wants to understand both parties before addressing the scenario. Which of the seven stages is Mark, Tammy, and Eric participating in?

A

Exploring the situation

140
Q

There are seven stages of internal consulting that a HR Professional must be familiar with. Which one of the following is not one of the seven stages of internal consulting?

A

Executing the project plan

141
Q

Martha is the HR Professional for her organization and she’s working with her team to complete non-quantitative job evaluations. Martha wants to stress the available types of non-quantitative job evaluation techniques that are appropriate for her team to be communicated to managers. Which one of the following is not a non-quantitative job evaluation technique that Martha should share?

A

Factor comparison

142
Q

Deal and Kennedy defined the four dimensions of organizational culture that you should be familiar with, as an HR Professional. What dimension of organizational culture is best defined by the hidden hierarchy of power?

A

Culture network

143
Q

What of the following statements defines total rewards?

A

It is the compensation and the benefits a person earns.

144
Q

An organization is considering services it can successfully provide to its customers. One of the services, however, is deemed to be difficult to offer with a high degree of certainty of success. The organization has decided not to offer the service because of the risk in offering the service, and failing. What risk response is used in this scenario?

A

Avoidance

145
Q

There are four sections of the HR Impact Model. Which component of the model is considered to be the most client-oriented role?

A

Consultation

146
Q

If an employee wants to participate in a union, they’ll often have union dues to pay. The employer is obligated to deduct the payment from the employee’s paycheck and give it to the union only if which condition is met?

A

The person requesting for the union dues deduction must make the request in writing.

147
Q

John earns $45,200 per year as a mechanic in your organization. The $42,500 per year does not include earnings John may have through shift differentials, benefits, overtime, incentives, and bonuses. Which one of the following terms best describes the $45,200 per year that John earns?

A

Base pay

148
Q

An organization would like to hire a 15-year old for some duties in their business. Which one of the following rules would be breaking the requirements of the child labor provisions of the FLSA?

A

4 hours per school day

149
Q

Mark is an HR Professional for his organization and he has been given the assignment to create an Affirmative Action Plan for his company. Mark will also be considered to be designated the responsibility for this Affirmative Action Plan. What does the designation of responsibility mean?

A

It means that Mark will be the person responsible for actually implementing the plan

150
Q

COBRA, the Consolidated Omnibus Budget Reconciliation Act, requires some organizations to offer continuation of group health care coverage to employees and family members based on certain qualifying events. How many employees must exist within an organization for COBRA requirements to be enforced?

A

20

151
Q

What term describes a manager who makes himself visible, being present for employees, and getting out of his office to interact with employees?

A

Management by walking around

152
Q

If a union wants to organize, it typically moves through five steps to the organizing process. Which one of the following is not one of the five stages of unionization of work force?

A

The financing

153
Q

All organizations need prevoyance, or planning, as a part of a manager’s duty. As an HR Professional what is the primary purpose of planning?

A

Establishes groundwork for the managers to achieve the goals of the organization

154
Q

If an employer ignores stress in employees what symptom are employees likely to develop?

A

Burnout

155
Q

You are a HR Professional for your organization and you’re educating your staff on the Pregnancy Discrimination Act. Which one of the following statements about the Pregnancy Discrimination Act is not true?

A

An employer is allowed to refuse to hire a pregnant woman because of the imminent time frame of the needed leave to deliver and care for the child.

156
Q

As a HR Professional you must understand the laws and regulations, which affect employee compensation. Which of the following was the first to address a minimum wage for employees?

A

Davis-Bacon Act

157
Q

Which of the following types of training evolution measures whether the training had a positive impact on the bottom line?

A

Result

158
Q

Pat is interviewing Sammy for a job in his organization. During the interview, Pat asks Sammy for a dinner date. Sammy refuses his offer, but thanks him. Pat tells
Sammy that a dinner date would be beneficial to the job selection. Sammy still refuses the dinner date. Based on this conversation, Pat decides not to hire Sammy for the position. This is an example of what type of sexual harassment?

A

Quid Pro Quo

159
Q

Which of the following requires employers to pay social security tax for employees and to withhold the tax amount from employee paychecks?

A

Federal Insurance Contributions Act (FICA)

160
Q

Lucas has asked his manager to take time off from work because of a holiday his religion celebrates. Fran agrees but tells Lucas that he will be inspecting his project work to ensure that the work is accurate and not suffering because of the requested time off. This is an example of what?

A

Disparate treatment

161
Q

As an HR Professional you must recognize, and be aware of several pieces of legislation that affects your performance as an HR Professional. Which one of the following acts used the terminology “work now, grieve later” to describe the urgency of performing work?

A

Railway Labor Act

162
Q

Sally is an HR Professional for an organization and she’s working with Holly another HR Professional. Holly is concerned with effectiveness of a new policy. Sally is concerned with the efficiency of the new policy. What is the difference between effectiveness and efficiency?

A

Efficiency is doing things right. Effectiveness is doing the right things.

163
Q

You are a HR Professional for your organization. You and your supervisor are reviewing the EEO reporting requirements for your company to comply with the reports your firm should file. Which report is collected on odd-number of years from state and local governments?

A

EEO-4 Report

164
Q

Validity is an important part of the interview process. All HR Professionals should recognize validity through the interview process. Which one of the following is not one of the four types of validity?

A

Professional validity

165
Q

Holly and Gary are HR Professionals in their organization and they’re working to develop the strategic plan for their organization. Holly and Gary are using SWOT analysis to help understand the needs of human, financial, technological, capital, and other aspects of their organization. What is SWOT?

A

SWOT is an analysis to define the strengths, weaknesses, opportunities, and threats an organization may face.