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HR Flashcards

1
Q

Why is it important to review and revise an organization’s workforce plan at least annually?

A

Environmental changes impact the function & needs of the department w/in the organization

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2
Q

A well written job description serves both the _____&

A

Employee & employer

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3
Q

The MIT description model suggests that you follow a simple formula:

A

Action word + subject+ specific activities

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4
Q

A PPO plan incorporates the positive features of:

A

Both HMO’s & traditional plans

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5
Q

Jury duty pay is:

A

Not required by law

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6
Q

The FMLA 12 weeks of unpaid leave a year can be taken as consecutive weeks or

A

Intermittently

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7
Q

_______ can change a significant portion of workers daily tasks

A

New technologies

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8
Q

When hiring new staff has a solution to gap between supply and demand which type of employee solution provides the least overall short-term cost due to savings on taxes benefits and recruiting

A

Temp or contingent employees

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9
Q

The standard format of a job description eliminates the ______ or holder of the job.

A

Subject

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10
Q

Which method of acquiring presenting data is utilized to identify inconsistencies between projected workforce supply and demand

A

Solution analysis

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11
Q

It benefit which is related to time is called_______. This is one way to expand ours without hiring additional workers

A

Flexible scheduling

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12
Q

The need for a termination meeting is at least clear to which type of employee?

A

An employee dismissed for poor job performance.

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13
Q

Which of the following is not a benefit of coaching

A

Makes performance reviews more stressful

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14
Q

How can managers best prepare for appraisal meetings

A

Keep performance logs throughout the year

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15
Q

The more engaged new employees are the better their information retention engaged Learners are able to retain approximately ______ of material covered through discussion and interaction and more than _______ of learning that takes place through on the job experience.

A

50, 75%

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16
Q

What retirement plan allows employees to contribute up to a specified limit in pre-tax dollars automatically deducted from their pay

A

401K

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17
Q

I’m looking to create a pool of qualified applicants the imaging manager should appeal to technologists who are

A

Currently employed and content

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18
Q

Defining job related tasks could help make them_______and ultimately improvable.

A

Measurable

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19
Q

What is the purpose of OSHA

A

Prevent work related illness injuries and deaths

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20
Q

Well several benchmarking data tools are available and provide external data why is it necessary to utilize internal data for volume information & patients served

A

Each facility is unique very in size location layout workforce

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21
Q

The FMLA of 1993 ensure that eligible employees may receive up to how many unpaid work weeks off in a 12-month period

A

12

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22
Q

Demand analysis is primarily focused on

A

Future goals and plans

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23
Q

When examining the role of a radiologic technologist responsibilities such as keeping the exam room clean and stocked assisting with moving patients and attending department meetings are examples of

A

Secondary roles

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24
Q

The object of building a relationship with the school of radiologic technology is to

A

Develop a pipeline of employment for its graduates

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25
Q

What is an independent confidential referral service that will assist employees in obtaining mental health and other social services

A

EAP employee assistance program

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26
Q

The trainers handbook the AMA guide to effective training but Gary Mitchell lists how many criteria for effective learning objectives for skill based or cognitive in training

A

5

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27
Q

What is management by objectives

A

Measurement of performance by results instead of specific behaviors

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28
Q

Low performing staff members

A

Lower morale

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29
Q

Which of the following is not part of the older workers benefit protection act

A

The employee cannot revoke the waiver

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30
Q

Which of the following is not recommended as a guideline for conducting investigational interviews

A

Promise absolute confidentiality

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31
Q

Which of the following traits should have meant to you demonstrate

A

All. Initiative willingness to accept challenges loyalty to the organization

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32
Q

To set an appropriate environment for an effective appraisal_______

A

Privacy should be assured

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33
Q

The orientation should meet both the____ & ______needs of a new employee

A

Emotional and information

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34
Q

The passage of the PPACA mandated that employers with 50 or more full-time equivalent employees must offer_____starting January 1st 2015

A

Health insurance

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35
Q

When you utilizing the services of staffing agency which party is accountable for the employees recommended for the assignment

A

Staffing agency

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36
Q

The ______ are fundamental to the job

A

Primary duties

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37
Q

What is the benefit of understanding demographic and diversity trends

A

It allows admin to plan for future increases or decreases in the working population

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38
Q

What act made major changes in the federal laws against employment discrimination enforcement by the EEOC

A

Civil Rights act of 1991

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39
Q

What prohibits employment discrimination against qualified individuals with disabilities and job application procedures hiring firing advancement job training and other conditions of employment

A

Titles I & V of the American with disabilities act of 1990

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40
Q

What four categories of data must be analyzed to create a successful workforce plan

A

Supply demand Gap and solutions

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41
Q

A certain amount of _______ should be built into the job description to allow for increased responsibility or changes on the job

A

Flexibility

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42
Q

Job fairs require cooperation between the imaging manager and department and

A

Professional human resource reps

43
Q

______ account for approximately 30% of a facility’s payroll costs are an important factor in achieving external equity and maintaining competitiveness

A

Benefits

44
Q

About how long after initial training should an evaluation take place to determine whether trainees have actually been applying their new skills

A

6 months

45
Q

Which of the following is not a type of appraisal system

A

Behavior analysis

46
Q

For relatively minor offense what type of warning should an employee receive

A

Oral

47
Q

Who should administrator consult with to determine who should conduct an investigation of an incident that may lead to an employee corrective action or termination

A

Human resources

48
Q

The primary reason imaging professionals Express low levels of job satisfaction is caused by

A

Poor communication

49
Q

What is the first step in creating rewards program in the organization

A

Identify set of core values that embody the culture

50
Q

Which of the following is not a cardinal rule of termination

A

Summarily discharge

51
Q

When coaching fails to produce positive results, the next step is:

A

Counseling

52
Q

Which of the following should be avoided when conducting a performance appraisal?

A

All. Promise about continued employment, feedback related to personal characteristics, comments related to race religion ect

53
Q

Which of the following is an excellent resource for development of leadership skills

A

Professional association

54
Q

Research has shown that learner’s retain what percentage of what they say and do?

A

90%

55
Q

Pay ranges provide the ______ and _____ amounts to be paid for each job description

A

Maximum, minimum

56
Q

The interview should take place in an area that is private quietans where interruptions can be avoided because

A

Ability to learn about the applicant is severely impaired by interruption

57
Q

Social media is utilized as a recruitment method in over 92% is US companies. Which social media tool remains the most utilized?

A

Linked In

58
Q

What medium has the potential to reach a targeted audience quickly?

A

Internet

59
Q

The ______ is an excellent resource for help in creating the job description

A

Small business administration

60
Q

Which type of productivity measurement is so specific it can result in a shortage on the rating scale even though procedural targets were exceeded Target and why

A

Relative value units

61
Q

The equal pay act of 1963 prohibits discrimination on the basis of

A

Sex

62
Q

Sexual harassment that is a form of sex discrimination that violates

A

Title vII

63
Q

Which type of workforce analysis examines the facilities vacancy rates and diversity trends

A

Trend analysis

64
Q

A well-written job description should be

A

Clear and concise

65
Q

The cost of replacing a technologist with a locum tenants can be as high as______ times the individual’s annual salary

A

2.5

66
Q

What recruitment tool produces more resumes for a position compared to other tools utilized

A

Organization website or career page

67
Q

No matter what type of interview technique is being used, _______

A

Questions should be open ended

68
Q

Overtime pay at a rate of not less than ______ times the base pay rate must be paid for each hour above 40 hours

A

1.5

69
Q

Edward Thorndike’s 1st principle that guides how adults learn is what

A

Learn best when ready to learn

70
Q

What core competencies would not be considered for a future manager or administrator

A

Sense of humor

71
Q

Performance feedback should be

A

Continuous infrequent

72
Q

An effective mentor is someone who

A

It’s generous an offering encouragement yet willing to assume responsibility for the results of the mentees actions

73
Q

Consultants are valuable resources during widespread conflict because

A

Help develop an employee group that will learn conflict management

74
Q

Manager should focus on the following during the hiring process

A

Behavior

75
Q

Which motivational theory is based on the idea that people experience 5 levels of need?

A

Maslow’s

76
Q

The 4 core principles of rounding for outcomes include:

A

Commitment, observation, Approachability, building trust

77
Q

Job satisfaction in healthcare organizations are directly related to all the following factors except:

A

Bonus size

78
Q

Which of the following techniques is not used to manage conflict?

A

Ignore

79
Q

Which of the following is true about emotional intelligence?

A

Form of social intelligence that involves the ability to monitor one’s own and others feelings and emotions

80
Q

When should clear performance criteria and standards that are related to the job communicated to the employee

A

At hire

81
Q

Originally associated with nursing, ______ programs are now being used in imaging and are meant to increase associate satisfaction, reduce turnover, improve engagement and provide opportunities for growth

A

Clinical ladders

82
Q

When orientating a new employee to the organization emergency codes what must be emphasized when comparing codes with a previous employer?

A

Emergency codes may not be consistent with previous employer codes

83
Q

The Fair labor standards act (FLSA) designates employees who are paid by the hour as ______ and those paid on salary as ______.

A

Non-exempt, exempt

84
Q

Conducting peer interviews as part of the interview process is a good way for an imaging administrator to

A

Build trust & engagement with current team

85
Q

How is cost per hire calculated

A

Ratio of internal & external costs to the total # of staff hired in a specific period

86
Q

Of the four distinct generations in the workplace today, which group is phasing out and turning the workplace over to the next generations?

A

Traditionalists

87
Q

The job description can be used to structure the _______

A

Interview

88
Q

Workforce competencies which include and individuals skills, knowledge, ability, and personal attributes, are crucial for an organization’s success. Which of the following is not considered a competency which is desirable?

A

Opinions

89
Q

Title VII of the civil rights act of 1964 generally applies to ____

A

Employers w/15+ employees inc state and local government

90
Q

The EEOC is an independent federal agency that was created by _____ in ______

A

Congress, 1964

91
Q

A general workforce plan includes what four components

A

Projected workforce level, workforce changes, cost projections, any planned changes

92
Q

Creating a job description establishes the requirements of the position through a process of research, documentation, and _______

A

Analysis

93
Q

What year did the joint review on education in rad technology mandate that program directors have a minimum of a master’s degree?

A

2002

94
Q

An organizations recruitment plan describes

A

How the strategy will be used and how it will be carried out by providing the detail for the tactical work to be done

95
Q

An interview is

A

Directed goal oriented conversation

96
Q

When does the orientation process begin

A

At the interview

97
Q

What is not a key career development point

A

Updating resume every year

98
Q

How many generations are working side by side in healthcare

A

Four-traditionalist, baby boomer, Gen X, millennial

99
Q

Which of the following statements best describes coaching

A

Technique to continually develop all employees

100
Q

Which of the following is not a cause of conflict in the workplace?

A

Communicating often and honestly with staff

101
Q

Replacing staff with specific skills can cost an organization how much?

A

21%

102
Q

It is estimated that managers spend how much time in direct communication every work day?

A

80%

103
Q

The basic components of a compensation plan should include a method to differentiate between the required knowledge and skills from one position to the next, ________, meet or exceed others in the industry for a competitive edge and consider employees needs and preferences.

A

Adjust with market changes

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