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12/19-1 Web_Prod_Summarize from Content > How to write an Effective Bug Report > Flashcards

How to write an Effective Bug Report Flashcards

1
Q

What is the first step in writing an effective bug report?

A

Craft a Clear and Informative Title.

Be specific and descriptive; avoid vague terms.

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2
Q

What should the title of a bug report provide?

A

A concise summary of the issue, focusing on the core problem.

Example: ‘Login Page Error 403 When Accessing via Firefox 115.’

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3
Q

What is the second step in writing an effective bug report?

A

Provide a Detailed Summary.

Write a summary that encapsulates the bug’s nature and impact.

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4
Q

What should the summary of a bug report include?

A

A brief overview that gives a quick understanding of the problem’s significance and context.

Example: ‘When attempting to log in to the application using Firefox 115, users encounter a 403 Forbidden error.’

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5
Q

What is the third step in writing an effective bug report?

A

List Reproduction Steps.

Enumerate the steps required to reproduce the bug clearly.

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6
Q

What should be included in the reproduction steps?

A

Detail each step precisely to ensure others can follow the same process.

Example steps: Open Firefox 115, navigate to the login page, enter valid credentials, click ‘Login’.

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7
Q

What is the fourth step in writing an effective bug report?

A

State Expected vs. Actual Results.

Clearly define what should happen and what actually occurs.

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8
Q

What should you highlight in the expected vs. actual results?

A

The discrepancy between the expected outcome and the actual outcome.

Example: Expected Result: User should be logged in; Actual Result: Error 403 message.

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9
Q

What is the fifth step in writing an effective bug report?

A

Describe the Environment.

Include details about the environment where the bug was encountered.

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10
Q

What details should be specified about the environment?

A

Operating System, Browser, and Application Version.

Example: Windows 10, Firefox 115, Application Version: 2.1.0.

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11
Q

What is the sixth step in writing an effective bug report?

A

Attach Error Messages and Logs.

Include any relevant error messages, codes, or logs.

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12
Q

What should be included when attaching error messages?

A

Relevant information such as error messages and logs that appear when the bug occurs.

Example: Error Message: ‘403 Forbidden’.

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13
Q

What is the seventh step in writing an effective bug report?

A

Include Visual Evidence.

Attach screenshots or videos that demonstrate the bug.

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14
Q

What is the eighth step in writing an effective bug report?

A

Assess Severity and Priority.

Indicate the severity and priority of the bug.

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15
Q

What are the severity levels for bugs?

A

Low, Minor, Major, Critical.

Example: Severity: Critical (Critical functionality is blocked).

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16
Q

What are the priority levels for bugs?

A

Low, Medium, High.

Example: Priority: High (Needs immediate attention).

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17
Q

What is the ninth step in writing an effective bug report?

A

Provide Additional Context.

Include any extra information that might be useful.

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18
Q

What types of additional context can be provided?

A

Frequency of the issue and recent changes that could be related.

Example: Frequency: Occurs every time a login attempt is made.

19
Q

What is the tenth step in writing an effective bug report?

A

Confirm Reproducibility.

Indicate whether the issue can be consistently reproduced.

20
Q

What is the eleventh step in writing an effective bug report?

A

Assign and Follow Up.

Route to the appropriate person and follow up to ensure resolution.

21
Q

What is a bug report?

A

A document that describes a flaw or issue in a software application.

22
Q

True or False: A good bug report should include steps to reproduce the issue.

A

True

23
Q

Fill in the blank: A bug report should always include a ________ to identify the issue uniquely.

A

bug ID

24
Q

What information should be included in the ‘Environment’ section of a bug report?

A

Details about the system, software version, and hardware used.

25
Q

Multiple Choice: Which of the following is NOT a best practice for writing a bug report?
A) Be concise
B) Use technical jargon
C) Provide screenshots
D) Include steps to reproduce

A

B) Use technical jargon

26
Q

What is the purpose of including severity and priority in a bug report?

A

To indicate the impact of the bug and how urgently it needs to be addressed.

27
Q

True or False: A bug report should only be submitted after thorough testing.

A

False

28
Q

What should be the first step in writing a bug report?

A

Clearly define the issue.

29
Q

Fill in the blank: A good bug report should be ________ and easy to understand.

A

clear

30
Q

Multiple Choice: Which of the following is an essential element of a bug report?
A) Personal opinions
B) Steps to reproduce
C) Random comments
D) Unrelated screenshots

A

B) Steps to reproduce

31
Q

What is meant by ‘reproducibility’ in the context of a bug report?

A

The ability to consistently reproduce the issue under the same conditions.

32
Q

True or False: Including logs can help in diagnosing the issue in a bug report.

A

True

33
Q

What is the significance of providing ‘Expected Result’ and ‘Actual Result’ in a bug report?

A

It helps clarify the discrepancy between what should happen and what actually happens.

34
Q

Fill in the blank: A bug report should avoid ________ language to maintain professionalism.

A

emotional

35
Q

Multiple Choice: Which of the following should be avoided in a bug report?
A) Clear descriptions
B) Technical details
C) Ambiguous terms
D) Steps to reproduce

A

C) Ambiguous terms

36
Q

What should be the tone of a bug report?

A

Professional and objective.

37
Q

True or False: Bug reports should only be written in English.

A

False

38
Q

What is the role of a ‘Summary’ in a bug report?

A

To provide a brief overview of the bug for quick understanding.

39
Q

Fill in the blank: When submitting a bug report, it is important to check for ________ to avoid duplicates.

A

existing reports

40
Q

What should be done if the bug cannot be reproduced?

A

Document the steps taken and any relevant information, then report it as intermittent.

41
Q

Multiple Choice: Which of the following best describes a ‘critical’ bug?
A) Minor inconvenience
B) Blocks all functionality
C) Cosmetic issue
D) Rare occurrence

A

B) Blocks all functionality

42
Q

True or False: It is acceptable to use informal language in a bug report.

A

False

43
Q

What is the best practice for attaching files to a bug report?

A

Attach relevant files such as screenshots or logs to support the issue.

12/19-1 Web_Prod_Summarize from Content (10 decks)

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