How to write an Effective Bug Report Flashcards
What is the first step in writing an effective bug report?
Craft a Clear and Informative Title.
Be specific and descriptive; avoid vague terms.
What should the title of a bug report provide?
A concise summary of the issue, focusing on the core problem.
Example: ‘Login Page Error 403 When Accessing via Firefox 115.’
What is the second step in writing an effective bug report?
Provide a Detailed Summary.
Write a summary that encapsulates the bug’s nature and impact.
What should the summary of a bug report include?
A brief overview that gives a quick understanding of the problem’s significance and context.
Example: ‘When attempting to log in to the application using Firefox 115, users encounter a 403 Forbidden error.’
What is the third step in writing an effective bug report?
List Reproduction Steps.
Enumerate the steps required to reproduce the bug clearly.
What should be included in the reproduction steps?
Detail each step precisely to ensure others can follow the same process.
Example steps: Open Firefox 115, navigate to the login page, enter valid credentials, click ‘Login’.
What is the fourth step in writing an effective bug report?
State Expected vs. Actual Results.
Clearly define what should happen and what actually occurs.
What should you highlight in the expected vs. actual results?
The discrepancy between the expected outcome and the actual outcome.
Example: Expected Result: User should be logged in; Actual Result: Error 403 message.
What is the fifth step in writing an effective bug report?
Describe the Environment.
Include details about the environment where the bug was encountered.
What details should be specified about the environment?
Operating System, Browser, and Application Version.
Example: Windows 10, Firefox 115, Application Version: 2.1.0.
What is the sixth step in writing an effective bug report?
Attach Error Messages and Logs.
Include any relevant error messages, codes, or logs.
What should be included when attaching error messages?
Relevant information such as error messages and logs that appear when the bug occurs.
Example: Error Message: ‘403 Forbidden’.
What is the seventh step in writing an effective bug report?
Include Visual Evidence.
Attach screenshots or videos that demonstrate the bug.
What is the eighth step in writing an effective bug report?
Assess Severity and Priority.
Indicate the severity and priority of the bug.
What are the severity levels for bugs?
Low, Minor, Major, Critical.
Example: Severity: Critical (Critical functionality is blocked).
What are the priority levels for bugs?
Low, Medium, High.
Example: Priority: High (Needs immediate attention).
What is the ninth step in writing an effective bug report?
Provide Additional Context.
Include any extra information that might be useful.
What types of additional context can be provided?
Frequency of the issue and recent changes that could be related.
Example: Frequency: Occurs every time a login attempt is made.
What is the tenth step in writing an effective bug report?
Confirm Reproducibility.
Indicate whether the issue can be consistently reproduced.
What is the eleventh step in writing an effective bug report?
Assign and Follow Up.
Route to the appropriate person and follow up to ensure resolution.
What is a bug report?
A document that describes a flaw or issue in a software application.
True or False: A good bug report should include steps to reproduce the issue.
True
Fill in the blank: A bug report should always include a ________ to identify the issue uniquely.
bug ID
What information should be included in the ‘Environment’ section of a bug report?
Details about the system, software version, and hardware used.
Multiple Choice: Which of the following is NOT a best practice for writing a bug report?
A) Be concise
B) Use technical jargon
C) Provide screenshots
D) Include steps to reproduce
B) Use technical jargon
What is the purpose of including severity and priority in a bug report?
To indicate the impact of the bug and how urgently it needs to be addressed.
True or False: A bug report should only be submitted after thorough testing.
False
What should be the first step in writing a bug report?
Clearly define the issue.
Fill in the blank: A good bug report should be ________ and easy to understand.
clear
Multiple Choice: Which of the following is an essential element of a bug report?
A) Personal opinions
B) Steps to reproduce
C) Random comments
D) Unrelated screenshots
B) Steps to reproduce
What is meant by ‘reproducibility’ in the context of a bug report?
The ability to consistently reproduce the issue under the same conditions.
True or False: Including logs can help in diagnosing the issue in a bug report.
True
What is the significance of providing ‘Expected Result’ and ‘Actual Result’ in a bug report?
It helps clarify the discrepancy between what should happen and what actually happens.
Fill in the blank: A bug report should avoid ________ language to maintain professionalism.
emotional
Multiple Choice: Which of the following should be avoided in a bug report?
A) Clear descriptions
B) Technical details
C) Ambiguous terms
D) Steps to reproduce
C) Ambiguous terms
What should be the tone of a bug report?
Professional and objective.
True or False: Bug reports should only be written in English.
False
What is the role of a ‘Summary’ in a bug report?
To provide a brief overview of the bug for quick understanding.
Fill in the blank: When submitting a bug report, it is important to check for ________ to avoid duplicates.
existing reports
What should be done if the bug cannot be reproduced?
Document the steps taken and any relevant information, then report it as intermittent.
Multiple Choice: Which of the following best describes a ‘critical’ bug?
A) Minor inconvenience
B) Blocks all functionality
C) Cosmetic issue
D) Rare occurrence
B) Blocks all functionality
True or False: It is acceptable to use informal language in a bug report.
False
What is the best practice for attaching files to a bug report?
Attach relevant files such as screenshots or logs to support the issue.
