Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Perspectives > How To Win Friends and Influence People > Flashcards

How To Win Friends and Influence People Flashcards

1
Q

Carnegie lists 8 things people want most. Which of these did he claim to be the most important? (19)

A

feeling important

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What could cause insanity? (pg 22)

A

diseases like syphilis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

How does Carnegie props we influence other people? (33)

A

Talk about what they want and show them how to get it

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Carnegie lists 6 ways to make people like you. Which one of these is not them ? (112)

A

Do anything they ask of you

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

In the article, “Bits & Pieces”, what were one of the ways suggested to keep disagreement from becoming an argument?

A

Controlling your temper

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is important in interesting people?

A

To talk about the things he or she treasure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Why is it so important for you to emphasize things you agree on when first meeting a person?

A

It is important to start off in the affirmative direction when listening

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What does a smile say to another?

A

It’s a messenger of your good will. It brightens the lives of all who see it

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What can you do to make friends easier and in a shorter amount of time?

A

You become more interested in the other person

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is the secret of getting people to do anything?

A

You have to make them want to do it

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What does the author say you should do if you are wrong? (p134)

A

Admit it quickly and empathetically

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What does the author say is the only way to get the best of an argument? (p115)

A

Avoid it

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What word, does the author say, has “the sweetest and most important sound in any language” to any given person? (p105)

A

That person’s name

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What does the author say is a simple way to make a good impression? (p64)

A

Have a heartwarming smile on your face

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

According to the author, what is the one way to get someone to do something?

A

Make them want to do it

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Jim Farley went on to help which famous person achieve their goal p.72

A

Franklin D. Roosevelt

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

What was Jim Farley’s amazing gift that made him so special p.72

A

He called people by their names

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

What did “Bill” do one morning that surprised his wife p.66

A

He smiled as he said “good morning my dear”

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

What does a smile say according to the author p.63?

A

You make me happy, I like you, I am glad to see you

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

What is a simple way to make a good first impression p.63

A

Smile

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

In the book, How To Win Friends and Influence People, what kind of response is the most difficult handicap to overcome?(pg. 144)

A

A “no” response

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

How do you get the best of an argument according to Carnegie?

A

avoid it (pg. 110)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

According to Carnegie, how should we make the other person feel in order to make them like you instantly? (pg. 95)

A

important

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

What is the highest compliment we can pay anyone during a conversation according to Carnegie?
(pg. 81)

A

listening intently

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

What does Carnegie say we should avoid doing to people and instead understand them?
(pg. 16)

A

condemning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

What is the one all important law of human conduct (pg. 106)

A

always make the other person feel important

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

In order to meet friends, people must be greeted with (pg. 63)

A

animation and enthusiasm

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

What is the chief distinguishing difference between mankind and animal (p. 21)

A

the desire for a feeling of importance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

What is the one way to get somebody to do something (pg. 19)

A

by making the other person want to do it

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

What does it takes to be understanding and forgiving? (pg. 14)

A

character & self-control

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

Dale Carnegie says one of the six ways to make people like you is to: (page 66)

A

Smile

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

Dale Carnegie gives three fundamental techniques in handling people. They are all but one of the following: (page 50.)

A

Give critical and enthusiastic advice.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

To get the most out of his book, Dale Carnegie states: (page xxi)

A

You must have a driving desire to increase your ability to deal with people.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

Dale Carnegie’s book was first written as: (page xi)

A

As a textbook for his courses in Effective Speaking and Human Relations.

35
Q

What is the one thing Carnegie says the reader should get from the book? pg. 186

A

Taking another’s perspective

36
Q

How should one’s audience begin a discussion? pg. 163

A

By saying ‘yes’

37
Q

What popular saying of Abraham Lincoln’s is emphasized in the friendliness? pg. 161

A

A drop of honey catches more flies than a gallon of gall

38
Q
  1. What famous Viennese psychologist/author does Carnegie reference in Part Two, Chapter 1.?
    (Pg. 57)
A

Alfred Adler

39
Q 
Part Two Chapter 3, Principle #3 states: “Remember that a person’s \_\_\_\_\_ is to that person the sweetest and most important sound in any language. (Second clue) “We also much know everyone in the class to get a perfect score on our exams.”
Pg. 88
A

Name

40
Q

Part Three, Chapter 1, suggests when looking for areas of agreement, “….. dwell first on the points and areas on which you __________.”
Pg.127

A

Agree

41
Q

Win People to your way of thinking by “letting the other person feel that the idea is ____________.
Answer Pg.213

A

His or Hers

42
Q

Dale Carnegie was born in 1888 in _______________.

Answer Pg. Back flap

A

Missouri

43
Q

__________ is dangerous, because it wounds a person’s precious pride, hurts his sense of importance, and arouses resentment.
(page 6)

A

Criticism

44
Q

When dealing with people, we are not dealing with creatures of logic, but creatures of _________.
(page 14)

A

Emotion

45
Q

What is the only way to get anybody to do anything?

(page 19)

A

Make them want to do it

46
Q

The “Socratic method,” is based on getting what kind of response?
(page 168)

A

“yes, yes”

47
Q

What is the only way to get the best of an argument?

(page 128)

A

Avoid it

48
Q

Dale Carnegie’s first principle is - Don’t criticize _______ or complain. (Page. 16)

A

Condemn

49
Q

According to Carnegie, if we want to make friends, we should greet people with animation and ________ (Page 58)

A

Enthusiasm

50
Q

If you aspire to be a good conversationalist be a good_______. (page 88)

A

Listener

51
Q

One way to avoid making enemies is to: (page 118)

A

Admit you may be wrong

52
Q

A good way to win people to your way of thing is to: (page 154)

A

Let the other person do a great deal of the talking

53
Q

According to the American philosopher John Dewey, the deepest urge in human nature is “the desire to be _____________”. (p. 17)

A

important

54
Q

An important way to make friends is by showing a genuine interest in ___________________. (p.58)

A

others

55
Q

Carnegie advises that if you want to be a good conversationalist, you should learn to do this: (p. 88)

A

be an attentive listener

56
Q

One way to keep a disagreement from becoming an argument is to look for areas of ____________________. (p.114)

A

agreement

57
Q

When someone makes a mistake, the wisest strategy is to ________________________. (p. 131)

A

admit it

58
Q

Carnegie references philosopher John Dewey and says that the deepest urge in human nature is what? (pg. 47)

A

The desire to be important

59
Q

The author states in principle number 3 that ____________ is/are the sweetest and most important sound in any language (pg. 113)

A

A person’s name

60
Q
  1. Which of the following is NOT a suggestion on how to keep a disagreement from becoming an argument? (pgs. 148-150)
A

Control your temper
Be honest
Look for areas of agreement

61
Q

When we tell people outright that they are wrong, we strip them of ________ and make ourselves and unwelcome part of any discussion (pg. 159)

A

Self-dignity

62
Q

Abilities wither under criticism, the blossom under ___________ (pg. 257)

A

Encouragement

63
Q

In principle one of handling people, which is NOT included in the suggestion? (page 16)

A

Don’t cultivate

64
Q

What is one of the most neglected virtues of our daily existence? (page 27)

A

Appreciation

65
Q

What is the royal road to a person’s heart? (page 89)

A

Talking about things they treasure most

66
Q

What is the only way to get the best of an argument? (page 110)

A 
Avoid it
67
Q

Replacing the word: _____ with _____ can often spell the difference between failure and success. (page 200)

A

But / and

68
Q

We are not creatures of logic, but creatures of ______________.
(pg 13)

A

Emotion

69
Q

We can only make someone do something by _____________.

pg 19

A

Making them want to do it

70
Q

What is the deepest urge in human nature?

pg 19

A

The desire to be important

71
Q

People who _______ tend to manage, teach, sell more effectively, and raise happier children.
(pg 70)

A

Smile

72
Q

To be a good conversationalist, you need to be a/an ____________.
(pg 97)

A

Attentive listener

73
Q

How do you win an argument? pg. 122

A

Avoid it

74
Q

What Biblical commandment does Carnegie quote? pg. 107

A

Do unto others as you want done to you

75
Q

Dale Carnegie originally wrote this book to be used: (p.xii)

A

a) As a textbook in his Effective Speaking and Human Relations courses
b) As a way for lonely people to win friends and influence people
c) As a self-help book
d) As a guide for anyone who desires to speak more effectively and have better relationships with people

76
Q

On page 17, Carnegie says that there is only one way to get anybody to do anything. What is that way?

A

a) By making the other person want to do it
b) By making it mandatory for the other person to do it
c) By keeping it simple
d) By giving them a bonus for doing it

77
Q

Dale Carnegie’s first principal in getting people to like you is: (p.62)

A

a) To become genuinely interested in other people
b) Smile
c) To remember that a person’s name is the most important sound to that person
d) Be a good listener

78
Q

On page 202, Dale Carnegie answers the question on how to criticize and not be hated for it by saying:

A

a) Call attention to people’s mistakes indirectly
b) Discuss how the mistake makes you feel
c) Discuss the mistake with someone else
d) None of the above

79
Q

Dale Carnegie said that no one like to take orders. What is his principle on how to get someone to do something? (P.210)

A

a) Ask questions instead of giving direct orders
b) Treat the other person with respect
c) Don’t delegate
d) Both a and c

80
Q

being genuinely interested in other people is the most important quality for whom?

A

a. salesperson
b. garbage man
c. mail man
d. none p61

81
Q

what animal did the author refer to as tippy?

A

a. a dog
b. a cat
c. rabbit
d. turtle p56

82
Q

honest appreciation got re sult when what failed?

A

a.criticism and ridicule
b.criticism
c.ridicule
d.none p31

83
Q

what works seldomly with discerning people?

A

a. flattery
b. lies
c. truth
d. none p29

Perspectives (10 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions