How technological factors affect business Flashcards
1
Q
what is automation
A
The technique of making a processor system operate automatically
2
Q
What is a example of automation?
A
self checkout kiosk and the maccies app
3
Q
Why would mcdonalds choose to use automation
A
as it is a efficient and quick way to place a order
4
Q
What is a advantage of maccies using automation
A
reduced errors, customer satisfication, increase in efficiency and productivity
5
Q
What are the drawbacks of maccies using automation
A
job displacement, initial implementation costs, reduced human interaction, beliefs, loss of human skills.
6
Q
What impact has automation had on maccies
A
a 6 percent growth in sales in the first year after deploying self service
