How Do You Manage Teams? Flashcards

1
Q

Support the wellbeing of the team

A

It goes hand in hand with strong performance.

A Manager should be in the position to positively influence this.

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2
Q

Create an atmosphere of positivity and optimism.

A

It forges a creative and engaged team climate.

It has a transforming effect on the team: it helps to maintain an uplifting, attainable view of the future.

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3
Q

Spend time to get to know all members of the team.

A

It supports the establishment of effective teamwork.

It improves collaboration by developing diverse teams that blend the advantages of each personality and work style.

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4
Q

Demonstrate calmness to influence the stress experience in a positive fashion.

A

Stress resilience is a key strategy.

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5
Q

Balance between lack of rule keeping and excess of structure

A

Lack of rule keeping may lead to chaos

Excess of structure can result in a team that has hard time improving itself

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6
Q

Approach team tasks with high energy and enthusiasm

A

Taking a vigorous approach to the team’s workday promotes mental alertness

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7
Q

Establish a forward looking customer perspective and culture

A

It encourages innovative thinking

It helps the team develop frameworks and best practices around service excellence

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8
Q

Maintain accurate record keeping

A

It helps to effectively monitor team performance and productivity levels

Its lack may hinder both the growth and the development of team members

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9
Q

Establish clear direction and desired outcomes

A

Disseminate a clear idea of the procedures in place to get things done

Communicate expectations with a cool, collected and level head

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10
Q

Foster a healthy level of ambition and career drive

A

Foster a healthy level of ambition and career drive

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11
Q

Facilitate an environment of finishers who conclude tasks

A

Great Managers create great Finishers by reminding teams to keep their eyes on the prize

Be careful to avoid giving high praise or rewards for hitting milestones along the way

Save the accolades for when the job is completely done

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12
Q

Establish participative leadership

A

Distribute power and gain consensus

Pursuing other view points enhances engagement, job satisfaction and morale

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