Hot keys Flashcards
1
Q
F5
A
Connects calls to EA
2
Q
F12
A
Ends calls that has not gone to any services
3
Q
F2 + L
A
Ends calls that have not gone to any services
4
Q
ALT + Q
A
Call play back
5
Q
ALT + D
A
Split line
6
Q
F2 + C
A
Clear number
7
Q
F2 + D
A
Location diiffers
8
Q
F3
A
Monitor or Mute
9
Q
ALT + G
A
Release customer call
10
Q
F2
A
Menu
11
Q
F2 + E + S
A
Silent call script
12
Q
F1
A
Back / Cancel
13
Q
F2 + E + C
A
Cleared without speech
14
Q
F2 + E + E
A
MetAuto
15
Q
F2 + E + G
A
Gas
