hospitality

Question 1

what are some examples of a front of house worker

Answer 1

Receptionist, port, conceirge

Question 2

staff working in kitchen

Answer 2

head chef, sous chef, chefs de partie, commis chef, kitchen porter

Question 3

what is the role of an executive chef

Answer 3

in charge of the whole kitchen

Question 4

role of a second chef

Answer 4

Directly in charge of production

Question 5

what is the kitchen dress dress code

Answer 5

Chefs jacket, chefs pants, hats, neckerchief,
Apron, hand towel, slip-resistant shoes

Question 6

what are the three types of customer.

Answer 6

Leisure, local residents, business, coporate.

Question 7

what are the customer rights?

Answer 7

The right to be protected, the right to be informed, the right to have their complaints be heard, the right to seek compensation, the right to receive satisfactory goods.

Question 8

what are the 7 things customer should not be discrimanted against

Answer 8

race, age, gender, disability, pregnancy or maternity, religion, sexual orientation,

Question 9

what is salmonella caused by

Answer 9

contamination

Question 10

sources of food poisoning bacteria

Answer 10

people/ sewage, raw food, insects, soil/dust, animals/birds, contaminated packaging.

Question 11

symptoms of food allergies

Answer 11

dry itchy throat, nausea and feeling bloated, wheezing and shortness of breath,

Question 12

what is the role of an EHO

Answer 12

inspect businesses for food safety standards, collect samples for testing, follow up complaints,