Hospital Organization Flashcards
guides a hospital’s mission-vision and core values.
Philosophy
is a company’s aspiration in the future.
Vision
the company’s purpose and way to achieve its vision.
Mission
responsible for the hospital’s day-to-day operations and management.
Administrative Services
Hierarchy of Administrative Services:
Governing Board
Hospital Administration
Admissions
provides strategic directions for the hospital’s management.
Governing Board
higher than Human Resources and sees day-to-day operations such as finance and facilities.
Hospital Administration
cater to admitting patients to the hospital.
Admissions
focus on managing data, communications, etc.
Information Systems
Types of Information Systems:
Electronic Health Records
Hospital Information System
Clinical Decision Support Systems
otherwise known as ORION in Singapore, provides basic patient health records and data.
Electronic Health Records
integrates various hospital departments and systems.
Hospital Information System
offer evidence-based recommendations and alerts clinicians.
Clinical Decision Support Systems
is to acquire equipment access and stocks, while Accounting is to budget and finance.
Procurement
Kinds of Procurement and Accounting:
Vendor Selection
Contract Negotiation
Inventory Management
about evaluating possible partnerships with vendors.
Vendor Selection
involves negotiating favorable terms with vendors.
Contract Negotiation
about maintaining stock levels.
Inventory management
provide to the overall wellbeing of patients.
Support Services
Kinds of Support Services:
Food Services
Environmental Services
Facilities Management
Security
is responsible for filtering and hiring staff.
Human Resources
Processes in Human Resources:
Recruitment
Training and Development
Performance Management
pertains to identifying and attracting potential qualified staff members.
Recruitment
involves enhancing employee skills.
Training and Development
involves evaluating employee performance for feedback.
Performance Management
clinical care provided by the hospital to the patients.
Medical Services
Types of Medical Services:
Physicians
Clinical Services
Clinical Support Services
the doctors that care for their patients.
Physicians
include clinical nursing, patient care, and monitoring.
Clinical Services
involve ancillary, laboratory, and pharmacy services.
Clinical Support Services
