Hospital Organization Flashcards

1
Q

guides a hospital’s mission-vision and core values.

A

Philosophy

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2
Q

is a company’s aspiration in the future.

A

Vision

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3
Q

the company’s purpose and way to achieve its vision.

A

Mission

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4
Q

responsible for the hospital’s day-to-day operations and management.

A

Administrative Services

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5
Q

Hierarchy of Administrative Services:

A

Governing Board
Hospital Administration
Admissions

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6
Q

provides strategic directions for the hospital’s management.

A

Governing Board

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7
Q

higher than Human Resources and sees day-to-day operations such as finance and facilities.

A

Hospital Administration

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8
Q

cater to admitting patients to the hospital.

A

Admissions

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9
Q

focus on managing data, communications, etc.

A

Information Systems

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10
Q

Types of Information Systems:

A

Electronic Health Records
Hospital Information System
Clinical Decision Support Systems

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11
Q

otherwise known as ORION in Singapore, provides basic patient health records and data.

A

Electronic Health Records

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12
Q

integrates various hospital departments and systems.

A

Hospital Information System

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13
Q

offer evidence-based recommendations and alerts clinicians.

A

Clinical Decision Support Systems

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14
Q

is to acquire equipment access and stocks, while Accounting is to budget and finance.

A

Procurement

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15
Q

Kinds of Procurement and Accounting:

A

Vendor Selection
Contract Negotiation
Inventory Management

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16
Q

about evaluating possible partnerships with vendors.

A

Vendor Selection

17
Q

involves negotiating favorable terms with vendors.

A

Contract Negotiation

18
Q

about maintaining stock levels.

A

Inventory management

19
Q

provide to the overall wellbeing of patients.

A

Support Services

20
Q

Kinds of Support Services:

A

Food Services
Environmental Services
Facilities Management
Security

21
Q

is responsible for filtering and hiring staff.

A

Human Resources

22
Q

Processes in Human Resources:

A

Recruitment
Training and Development
Performance Management

23
Q

pertains to identifying and attracting potential qualified staff members.

A

Recruitment

24
Q

involves enhancing employee skills.

A

Training and Development

25
involves evaluating employee performance for feedback.
Performance Management
26
clinical care provided by the hospital to the patients.
Medical Services
27
Types of Medical Services:
Physicians Clinical Services Clinical Support Services
28
the doctors that care for their patients.
Physicians
29
include clinical nursing, patient care, and monitoring.
Clinical Services
30
involve ancillary, laboratory, and pharmacy services.
Clinical Support Services