Hospital Organization Flashcards

1
Q

guides a hospital’s mission-vision and core values.

A

Philosophy

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2
Q

is a company’s aspiration in the future.

A

Vision

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3
Q

the company’s purpose and way to achieve its vision.

A

Mission

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4
Q

responsible for the hospital’s day-to-day operations and management.

A

Administrative Services

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5
Q

Hierarchy of Administrative Services:

A

Governing Board
Hospital Administration
Admissions

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6
Q

provides strategic directions for the hospital’s management.

A

Governing Board

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7
Q

higher than Human Resources and sees day-to-day operations such as finance and facilities.

A

Hospital Administration

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8
Q

cater to admitting patients to the hospital.

A

Admissions

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9
Q

focus on managing data, communications, etc.

A

Information Systems

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10
Q

Types of Information Systems:

A

Electronic Health Records
Hospital Information System
Clinical Decision Support Systems

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11
Q

otherwise known as ORION in Singapore, provides basic patient health records and data.

A

Electronic Health Records

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12
Q

integrates various hospital departments and systems.

A

Hospital Information System

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13
Q

offer evidence-based recommendations and alerts clinicians.

A

Clinical Decision Support Systems

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14
Q

is to acquire equipment access and stocks, while Accounting is to budget and finance.

A

Procurement

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15
Q

Kinds of Procurement and Accounting:

A

Vendor Selection
Contract Negotiation
Inventory Management

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16
Q

about evaluating possible partnerships with vendors.

A

Vendor Selection

17
Q

involves negotiating favorable terms with vendors.

A

Contract Negotiation

18
Q

about maintaining stock levels.

A

Inventory management

19
Q

provide to the overall wellbeing of patients.

A

Support Services

20
Q

Kinds of Support Services:

A

Food Services
Environmental Services
Facilities Management
Security

21
Q

is responsible for filtering and hiring staff.

A

Human Resources

22
Q

Processes in Human Resources:

A

Recruitment
Training and Development
Performance Management

23
Q

pertains to identifying and attracting potential qualified staff members.

A

Recruitment

24
Q

involves enhancing employee skills.

A

Training and Development

25
Q

involves evaluating employee performance for feedback.

A

Performance Management

26
Q

clinical care provided by the hospital to the patients.

A

Medical Services

27
Q

Types of Medical Services:

A

Physicians
Clinical Services
Clinical Support Services

28
Q

the doctors that care for their patients.

A

Physicians

29
Q

include clinical nursing, patient care, and monitoring.

A

Clinical Services

30
Q

involve ancillary, laboratory, and pharmacy services.

A

Clinical Support Services