hosp. law exam 2

Question 1

What service is a guest entitled to expect from a place of lodging?

Answer 1

a reasonable safe and secure environment

Question 2

Which hotel activity constitutes a bailment?

Answer 2

valet parking

Question 3

which of the following reasons would be a valid and legal reason for a hotel to refuse to receive a guest?

Answer 3

The guest id threatening/ dangerous

Question 4

Generally guests in a hotel have a right of privacy. however hotels can reserve the right to enter a guests hotel room for certain reason. what is not a reason?

Answer 4

right of entry for inspection

Question 5

What is not a protected class under the provisions of the civil rights act of 1964?

Answer 5

sexual orientation

Question 6

The federal law which requires that barriers to full enjoyment by all people of the premises be removed in places of public accomodations in the:

Answer 6

Americans with disabilities act

Question 7

Under ADA why can a public accommodations be exempt from the law?

Answer 7

the place has historical significance

Question 8

Under the polygraph pretection act of 1988 what activity is allowed?

Answer 8

giving an employee a polygraph test when there is an ongoing investigation into an economic loss and the employee had access to the property at lost

Question 9

If an individual who is hearing impaired is applying for a job at your business, what federal statutes would need to be considered in the hiring process?

Answer 9

Americans with disabilities act

Question 10

In determining wheter an employee is subject to receiving overtime pay or is exempt from receiving overtime pay, which federal statutes needs to be considered?

Answer 10

fair labor standards act

Question 11

Which of the following federl agencies was created by and regulates the civil rights act of 1964?

Answer 11

the eeoc

Question 12

If an employee asks for time off to care for his mother with cancer, which federal statute needs to be considered?

Answer 12

The family medical leave act

Question 13

What is a protected class under the ADA?

Answer 13

person who had a knee injury in college

Question 14

What is not a covered condition under the family medical leave act?

Answer 14

employees uncle has been diagnosed with dementia and cannot be left alone

Question 15

Under the ADA one class of persons who are protected are those with a physical or mental impairment that limits:

Answer 15

a major life activity

Question 16

The ADA requires owners of businesses to:

Answer 16

make a reasonable accomodation for a disabled person to be able to do a task if they are otherwise qualified for the job’s essential function

Question 17

Sexual harrasment occuring when a supervisor requires sexual favors in exchange for work place benefits is called?

Answer 17

quid pro quo

Question 18

Sexual harrasment which is created through language or conduct causing intimidation or uncomfortable workplace is called?

Answer 18

hostile environment

Question 19

The obligation placed on employers with regard to the prevention of harrassment does not include?

Answer 19

a guarantee that harrassment will not take place

Question 20

What law requires that an employer must have documentation of each employees identity and authority to work?

Answer 20

immigration reform and control act of 1986

Question 21

The age discrimination in employment act protects individuals who are 40 years or older from discrimination based on age unless:

Answer 21

Their age is a bona fide occupational qualification

Question 22

The duty that employers have under the osha is:

Answer 22

to furnish to each employee a place of employment that is free from recognized hazards that are causing or are likely to cause death or serious injury to employees

Question 23

The OSHA blood borne pathogene standard requires employers to take action when an employee has been exposed to?

Answer 23

bodily fluids

Question 24

The OSHA standard that requires employers to identify and label dangerous chemicals in the workplace and educate employees about them is:

Answer 24

the hazard communication standard

Question 25

ADA Title III (Americans Disabilities Act)

Answer 25

deals with requirements to remove barriers to access public accommodation (in public places)

*only exception is if the place has historical significance

Question 26

ADA Title III: how does it apply to guests on premises

Answer 26

provides goods and services to people with disabilities on an equal basis with the general public

Question 27

Civil Rights Act of 1964 & 1965

Answer 27

Establishes protected classes
1. race 2. color 3. national origin 4. religion 5. sex

Question 28

Guests Legal Rights: have a right to reasonable privacy/confidentiality. Hotels may reserve right to enter:

Answer 28

• housekeeping
• routine maintenance
• emergencies

Question 29

what is a bailment

Answer 29

a delivery of goods or personal property by one entity to another, in trust, for the execution of a special object and subsequently reclaimed

Question 30

OSHA (occupational safety and health act) 1970

Answer 30

purpose: to insure, so far as possible, every working man and woman in the nation a safe and healthful working environment

• regulated by the Occupational Health & Safety Administration

Question 31

(an osha statute) hazard communication standard is

Answer 31

provide all employees with access on toxic or harmful substances used in the workplace

Question 32

(an osha statute) blood borne pathogens standard

Answer 32

provide training, protective clothing, and equipment to employees who might come into contact with blood or body fluids

Question 33

reasons that hotels/businesses can refuse to serve guests

Answer 33

• drunk & disorderly/disturbing peace
• suffering from a contagious disease
• guest has property that the hotel does not allow/is dangerous
• cannot present proof of ability to pay
• no accommodations

Question 34

age discrimination act 1967

Answer 34

protects individuals 40 years old or older, employees and applicants

Question 35

pregnancy discrimination act of 1978

Answer 35

prohibits discrimination in employment actions or in the application of benefits because of pregnancy, childbirth or related medical conditions

Question 36

Protected person

Answer 36

• person w a physical/mental impairment that affects major life activity
• person who has a record of disability
• person who is regarded as having a disability or with a history of a disability

Question 37

Equal Pay Act 1963

Answer 37

• prohibits employers from assigning more lucrative jobs by gender
• can’t penalize for pregnancy/possibility of pregnancy

Question 38

Fair Labor Standards Act 1938

Answer 38

purpose to protect young workers from employment that might interfere w/ education or detrimental to health/well being

Question 39

polygraph protection act 1978

Answer 39

employers can’t use polygraphs except in limited cases

Question 40

Immigration Reform And Control Act of 1986

Answer 40

• prohibits knowingly hiring an illegal person for work in US
• requires documentation by employer of ALL new employees

Question 41

exempt employee under FLSA

Answer 41

exempt employee are not subject to overtime provisions/pay
- usually have professional, admin or exec responsibilities

Question 42

non-exempt

Answer 42

is eligible for overtime, if salary is below a certain amount then no matter the job duties you can get overtime pay

Question 43

EEOC Equal Employment Opportunity Commission

Question 44

Title VII civil rights act of 1964

Answer 44

requires that employers must actively prevent and eliminate sexual harassment in the workplace, whether physical or verbal

Question 45

EEOC