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Training > Homeowners Manual > Flashcards

Homeowners Manual Flashcards

1
Q

Who must sign the Homeowner Manual?

A

Homeowners and NHC

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2
Q

The _____________________ will be your next point of contact once you have signed the Purchase Agreement. They will coordinate your Homesite Inspection, Pre-Construction Meeting, and Final Closing upon completion of your home.

A

Customer Coordinator (Becky. Kari and Teresa)

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3
Q

The _____________________ will be your primary point of contact once construction begins on your home. They manage the building process and regularly inspect your home to ensure that it is built to Schumacher Homes’ high standard of quality.

A

Builder - Greg, Joseph, Keith

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4
Q

The _____________________ manages your Schumacher Homes Team to give you the “Ultimate Customer Experience”

A

General Manager - Ryan Smith

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5
Q

When is the Home owner Manual presented to Homeowner?

A

At the time of signing purchase agreement

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6
Q

Schumacher Homes preferred lenders have been selected due to a proven history in which of the following? (4)

A

Prompt service
Expertise in construction loans
Understands Schumacher Homes process
Competitive programs with low down payments

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7
Q

What items must homeowner(s) complete before Schumacher Homes can begin construction? (4)

A

Signed purchase agreement
Selections with Sales Coordinator
Construction loan must close
Pre-construction meeting

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8
Q

Builders Risk Insurance covers you for _____

A

Fire, theft, windstorm, vandalism and materials that are not attached to the dwelling at your homesite.

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9
Q

Liability coverage protects you in the event that _____

A

there is an accident on your homesite during construction.

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10
Q

Schumacher Homes must be listed as an ____________________ on the Certificate of Insurance.

A

additional insured

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11
Q

The Builders Risk will become your homeowner’s insurance policy at the completion of construction. (T/F)

A

True

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12
Q

Schu carries its own ______________and Workers Compensation for its employees.

A

Liability

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13
Q

Allowance

A

A sum of money set aside in the purchase agreement for items that an actual cost will be determined upon completion

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14
Q

If your _______________ has authorized you to contract work on your homesite, your contractor’s work, the time frame in which the work is completed, any delays associated with their work and warranty become your responsibility.

A

General Manager

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15
Q

Bearing Wall

A

A wall that supports any vertical load in addition to its own load

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16
Q

Building Codes

A

Community ordinances governing the manner in which a home may be constructed or modified

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17
Q

Casing

A

is wood trim molding installed around a door or window opening.

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18
Q

Change order

A

A written document which modifies the plans, specifications and/or the price of the construction contract

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19
Q

Crawl Space

A

A shallow space below the living quarters of a house, normally enclosed by the foundation wall with a dirt or concrete floor / also called pier curtain

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20
Q

Culvert

A

A corrugated drain pipe that is installed beneath a driveway surface, and parallel to and near the street.

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21
Q

Dormer

A

An opening in a sloping roof, the framing of which projects out to form a vertical wall suitable for windows or other openings

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22
Q

Drain Tile

A

A perforated or corrugated, plastic pipe laid at the bottom of the foundation wall used to drain excess water away from the foundation. It prevents ground water from seeping through the foundation wall. Sometimes called the perimeter drain.

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23
Q

Easement

A

A formal contract which allows a party to use another party’s property for a specific purpose. For example, a sewer easement might allow one party to run a sewer line through a neighbor’s property

24
Q

Egress

A

Is a means of exiting the home and is required in every bedroom.

25
Q

Electrical Rough

A

Refers to the initial electrical work including all electrical wires, outlets, switches, and fixture boxes are installed (before insulation).

26
Q

Footer

A

A continuous concrete pad which supports the foundation wall or monoposts

27
Q

Gable

A

The end, upper, triangular area of a home, beneath the roof

28
Q

Hip Roof

A

Has four sloping sides. The external angle formed by the meeting of two sloping sides of a roof. (Fully shingled)

29
Q

Lineal Foot

A

A measure of one foot, in a straight line, along the ground.

30
Q

Pitch

A

The incline slope of a roof or the ratio of the total rise to the total width of a house. (I.e. 7/12, 10/12, etc.)

31
Q

Plot Plan

A

An overhead view plan that shows the location of the home on the lot. Includes all easements, property lines, setbacks, and legal descriptions of the home provided by the surveyor

32
Q

Property Survey

A

A survey to determine the boundaries of your property.

33
Q

Rebar

A

Ribbed steel bars installed in foundation concrete walls, footers, and poured in place in concrete structures designed to strengthen concrete=

34
Q

Sill Plate

A

Bottom horizontal member of an exterior wall frame which rests on top of the foundation is called the

35
Q

Stick Built

A

The house is built without pre-fabricated parts.

36
Q

Treads

A

The walking surface board in a stairway on which the foot is placed.

37
Q

Truss

A

An engineered and manufactured roof support member with “zigzag” framing members. Does the same job as a rafter but is designed to have a longer span than a rafter

38
Q

Stud

A

A vertical wood framing member, and is attached to the horizontal sill plate below and the top plate above.

39
Q

Sometimes, one Trade Partner completes his work a bit ________ of schedule. The next Trade Partner already has an ______________ time slot, which usually cannot be changed on short notice.

A

Ahead ; Appointed

40
Q

Progress also pauses while the home awaits _____________________. This is part of the normal sequence of the construction schedule and can occur multiple times throughout construction.

A

Building Department Inspections

41
Q
  1. Your Homeowner Orientation is an ________________ to your new home and its many features. We follow a preplanned agenda and a set route through the home to assure that we cover everything. Our homeowner orientation provides you with a:
    ______________________________.
    ______________________________
A

Introduction
Demonstration of your new home
Review of Key

42
Q

What are the 3 major warranties covered in the Homeowners Manual

A

1 Year Limited
2 Year Mechanical
10 Year Structural

43
Q

Our limited warranty specifically excludes repairs of damage caused by _____________ in or ____________ in the home.

A

Moving / Living

44
Q

The overall quality of your home should equal that shown in our _______________________ or described in your ____________

A

Purchase Docs / Model Homes and Design Center

45
Q

Schu takes responsibility for resolving any items noted on your Homeowner Orientation form. We will try to complete most items before your move-in. Under normal circumstances, you can expect us to resolve all items within _____ days of your Homeowner Orientation.

A

21

46
Q

Schu will obtain ________ quote(s) for installation of well and septic installation.

A

1

47
Q

No possession will be given unless Schu receives ____________ of _______________.

A

Certification of Occupancy

48
Q

It is common for your foundation to appear ___________out of the ground. Your Personal Builder and local jurisdictions will determine the ___________ to ensure proper drainage. Once we ______________ and/or ___________________, your foundation will look as it should.

A

High
Grade
Backfill
Rough Grade

49
Q
  1. Your Personal Builder will meet you at your homesite, and in some cases will be accompanied by a ______________, to discuss your __________________ and ___________________________.
A

Surveyor
Lot
Home placement

50
Q

At Schu we do things a little differently, a little more thoroughly. For instance, we spell out the entire ______________________ in detail so you’ll know what to expect every step of the way.

A

Home buying process

51
Q

All ______________ must go through your Personal Builder. Please refrain from contracting with the Trade Partners to perform “__________” for you, as this may affect other stages of construction or create warranty conflicts.

A

Questions ; extra work

52
Q

_______% of Purchase Agreement price upon loan closing.

A

5

53
Q

_______% of Purchase Agreement price when foundation is complete and ready for framing

A

15

54
Q

_______% of Purchase Agreement price when framed, windows/doors set, sheathing and felt paper applied prior to shingles.

A

30

55
Q

________% of Purchase Agreement price when mechanicals are roughed in, insulation is complete, and drywall is hung prior to tape.

A

30

56
Q

________% of Purchase Agreement price when the interior trim is installed, prior to cabinetry and countertops.

A

10

57
Q

________% of Purchase Agreement price when the home is substantially complete.

A

10

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