Hofstede Flashcards

1
Q

What are the 6 dimensions

A
  1. power distance
  2. Collectivism vs individualism
  3. uncertainty avoidance index
  4. Femininity vs masculinity
  5. Short-term vs long-term
  6. Restraint vs indulgence
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2
Q

What is the low and high power distance?

A

Low = egalitarian
High = embraces hierachy

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3
Q

What is the low and high in femininity vs maculinity

A

Low = nurture important
High = power important

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4
Q

How is power distance defined?

A

It has been defined as the extent to which the less powerful members of organizations and institutions accept and expect that power is distributed by unequally.

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5
Q

What does power distance suggests?

A

It suggest that a society’s level of inequeality is endorsed by the followers as much as by the leaders

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6
Q

What does power distance refers to?

A

It refers to acceptance of authority differences between people, thus protocol, formality and hierachy are considered important

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7
Q

What are high power cultures and how is it implemented (3)

A
  1. Japan
  2. Korea
  3. Russia
    The CEO is involved in the negotiations and is the final decision maker
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8
Q

What is the difference between Western Europeans and North americans vs Asia

A

Western Europeans and north americans are informal, downplay status by using namens and dressing casual. Asia, honors, titels and status are extremely important. Bows instead of handshakes

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8
Q

What is the difference between Western Europeans and North americans vs Asia

A

Western Europeans and north americans are informal, downplay status by using namens and dressing casual. Asia, honors, titels and status are extremely important. Bows instead of handshakes

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9
Q

When do negotiators from low power distance cultures may be frustrated?

A

When those from high power distance countries seek approval from supervisors. Contrary the latter may feel pressured by the pace imposed by the others.

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10
Q

What is collectivism & individualism?

A

It is the degree to which people in society are integrated into groups

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11
Q

Individualistic cultures tend to… (4)

A
  1. Put task before relationships
  2. Tolerate open conflict
  3. place the needs of the individual over those of the group
  4. expect the other party to have the authority to make decisions unilaterally
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12
Q

Describe a manager from a collectivistic culture (4)

A
  • They value solidarity
  • They value loyalty
  • They value strong interdependence among individuals
  • The members define themselves in terms of the group they belong
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13
Q

Describe a collectivistic manager

A

They show more concern for the needs of the other party by focussing on group goals and feel irritated when individuals promote their own position and ideas during negotiations

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14
Q

What is a crititcal error for collectivism & individualism

A

Both types do not understand the other’s main interest

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15
Q

Uncertainty avoidance is not the same as? explain what it is:

A

Risk avoidance: it deals with a society’s tolerance for ambiguity. It indicates to what extent a culture programs its members to feel either uncomfortable or comfortable in unstructured situations

16
Q

High uncertainty avoidance cultures have: (2)

A
  • Formal bureaucratic negotiation rules
  • Only trust in friends and family
17
Q

Low uncertainty avoidance cultures prefer to work….

A

To work informally with flexibility

18
Q

Who is seeking for specific commitments in terms of value, timing and requirements?

A

Negotiators from high-risk avoidance

19
Q

Low-uncertainty negotiators are likely to be comfortable with… (2)

A
  • Rough estimates of volume and timing
  • Constantly changing requirements
20
Q

Masculinity versus femininity refers to …

A

The distribution of values between the gender

21
Q

What fits into the masculine pole (6)

A
  • Assertive
  • Competitive
  • Independent
  • Task oriented
  • Resulting in a win-lose situation
  • Conflicts solved by fighting
22
Q

Who is most likely to gain the most with competitive behaviour: feminine or masculine?

23
Q

Feminine cultures are: (6)

A
  • Cooperation
  • Modesty
  • Empathy
  • Social relations
  • Resulting in collaborative and compromising
  • Most likely to get a win-win situation
24
Negotiators from masculine countries are more likely to...
focus on the specifics of the agreement, and not so much on the overall impact on the other party
25
Negotiators from feminine cultures are more likely to..
Be concerned with longer range effects. Details can be worked out later
26
What influences the effectiveness of communication?
The consistency of patterns between two cultures (from each negotiator)
27
The gap model shows..
The cultural distance between two parties
28
Distance between people from different cultures can have an direct impact on? .... Which increases?...
Trust, which increases the probability of conflict between seller and buyer
29
5 steps for firms to prepare salesperson for cultural differences
1. Build awareness about how differences impact them in sales organisations 2. Motivate salespeople to rehink their behaviour and attitude 3. Allow sales people to examine their own biases in a safe environment 4. Examine how stereotypes are developed, and how they can create misunderstandings 5. Identify diversity issues in the international sales organisation
30
What are the 3 steps to improve the sellings firm's cross cultural communication and negotiation competences?
1. assessing communication competences of sales persons 2. assessing communication competences of negotiators in the buying firm 3. matching communication and negotiation competences of buying and selling firms