HL7 - Unit 3 - Knowledge Recall - Pg 2 -5 Flashcards
Application Form
An official way to apply for a job or training course with a company.
Apprenticeship
The position of an apprentice.
Authority
The power or right to give orders, make decisions, and enforce obedience.
Accountability
The fact or condition of being accountable; responsibility.
Award Scheme
All the monetary, non-monetary and psychological payments that an organisation provides for its employees in exchange for the work they perform.
Bonus
A sum of money added to a person’s wages as a reward for good performance.
Chain of Command
A system in a military or civil organization by which instructions are passed from one person to another.
Communication
The imparting or exchanging of information by speaking, writing, or using some other medium.
Contract of Employment
An agreement that sets out an employee’s: employment conditions; rights; responsibilities; duties.
Customer Service
The interaction between the buyer of a product and the company that sells it.
CV
A brief account of a person’s education, qualifications, and previous occupations, typically sent with a job application.
Delegation
The action or process of delegating or being delegated.
Development
The process of developing or being developed.
Digital Communication
The electronic exchange of information, data, or messages
Discrimination
Treating some people differently from others.
Employment Agency
Engage a work-seeker under a contract who then works under the supervision of someone else.
Employment Law
Regulates the relationship between employers and employees.
Employment Tribunal
Deal with claims brought against employers by employees.
External Communication
Communication between a company and any people, organisations or businesses outside that company.
External Methods of Recruitment
Emails, job websites, recruitment agencies, the business’ own website, newspapers and trade magazines.
External Recruitment
Opening up a vacancy to a wider pool of candidates rather than selecting someone from the existing staff to fill the role.
Feedback
Information about reactions to a product, a person’s performance of a task, etc. which is used as a basis for improvement.
Flexible Working
a way of working that suits an employee’s needs.
