High Quality Health-Care Organizations Flashcards

1
Q

Continuum of care?

A

Delivery of health care over a period of time.

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2
Q

For-profit organizations.

A

Organizations that are owned by corporate or stockholders.

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3
Q

Non for profit organizations

A

Public and government grants, there are a large number of non-paying patients.

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4
Q

What are types of health-care organizations?

A
  • Hospitals: the largest type.
  • Extended care facilities.
  • Retirement and assisted living facilities.
  • Ambulatory care centers
  • Substance abuse treatment facilities.
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5
Q

What is primary care?

A

First line defense, education, going to offices.

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6
Q

What is secondary care?

A

Emergency care at hospitals or urgent cares.

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7
Q

What is tertiary care?

A

Rehabilitation and assisted living facilities.

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8
Q

What is organizational structure?

A

Outlines who is accountable and responsible in an organization and subsequently helps define working relationships. Typically hierarchial.

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9
Q

Centralized structure?

A

Authority and decision making, the CEO controls and there is minimal creativity.

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10
Q

Decentralized structure?

A

Authority is shared, autonomy is at all levels.

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11
Q

Organizational culture includes what?

A

Mission statement: the purpose.
Vision statement: future of the organization.
Philosophy: beliefs, values, concepts, and principles.

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12
Q

What does strategic planning do?

A

Aligns an organization with defined goals, forecasts the future of success, and maximizes organizational preformance.

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13
Q

What are the steps of strategic planning?

A
  1. Clearly define the purpose of the organization.
  2. Establish realistic goals and objectives consistent with the mission and vision of the organization.
  3. Identify the organization’s external stakeholders and determine their assessment of the organizations purposes and operation.
  4. Clearly communicate the goals and objectives to the organization’s stakeholders.
  5. Develop a sense of ownership of the plan.
  6. Develop strategies to achieve the goals.
  7. Ensure effective use of organization resources.
  8. Provide a benchmark to measure progress.
  9. Provide a mechanism for informed change as needed.
  10. Build a consensus about where the organization is going.
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14
Q

Who has accreditation in health care facilities?

A

Joint commission (fuck yall), DNV GL, and state regulations.

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15
Q

What are the three goals for the magnet recognition program?

A

Promote quality in a setting that supports professional practice, identify excellence in the delivery of nursing services for patients/residents, and disseminate best practices in nursing services.

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16
Q

What is transformational leadership?

A

Must use futures thinking and demonstrate advocacy and support on behalf of staff and patients.

17
Q

What is structural employment?

A

Must develop, direct, and empower staff to participate in achieving organizational goals and desired outcomes.

18
Q

What is exemplary professional practice?

A

Must promote interprofessional collaboration and teamwork.

19
Q

What is new knowledge, innovations, and improvements?

A

Must focus on redesigning and redefining practice to be successful in the future.

20
Q

What is empirical quality results?

A

Must participate in establishing quantitative benchmarks for measuring outcomes related to nursing.

21
Q

What are the three parts of shared governance?

A

Empowerment of nurses, particpative, and nursing councils.

22
Q

What is bureaucratic management?

A

Build on the classical theories, and elements of classical theories are present.

23
Q

What is principles of management?

A

Reflect patterns, purposes, processes and require a continuum-based person- and outcome-driven system design.

24
Q

What is scientific management?

A

Approach cyclically rather than linearly and require organizations to react with speed and flexibility.

25
Q

What is principles of negotiation?

A

Include the general systems theory, complexity theory, and learning organization theory.

26
Q

What is the general systems theory based on?

A

Open and closed system.

27
Q

What does the complexity theory derive from?

A

The general systems theory. It suggests that relationships are the key to everything.

28
Q

The learning organization theory?

A

Moves away from traditional authoritarian organizations and instead creates learning organizations.