Heuristics Definition

Question 1

Visibility of System Status

Answer 1

• If something is going to take a while to load have a loading screen and tell the user how long it will take
• Make things clear for users so they know what they are going to click on e.g change colour of buttons
  -Don’t put to much info, only necessary stuff

Question 2

Match between system and real world

Answer 2

-Use everyday language, symbols that people know e.g if something is locked having a padlock
-Designing things that look like actual things
- Not using jargon, or using things people are not used to e.g having a triangle to close something

Question 3

User control and freedom

Answer 3

-undo/ redo
-having multiple options, so you are not forced to do something
- user should feel in control

Question 4

Consistency and standards

Answer 4

-similar element behave the same way, so users can predict what will happen
-Having things consistent
-Things work the same way or similar products
-layout is similar, recognisable icons, consistent font

Question 5

Error Prevention

Answer 5

-Systems should be designed to prevent errors occurring in the first place
-asking “are you sure?”
-Having a button greyed out if not everything is completed

Question 6

Recognition rather than recall

Answer 6

-Design interfaces so users don’t have to remember stuff
- Auto population
-tooltip, hover over something and giving word explanation

Question 7

Flexibility and efficiency of use

Answer 7

-design systems that cater to both novice and pros
- having long way around things, as well as short cuts e.g command c & v
- being able to customise your feed/display
-filter option

Question 8

Aesthetic and minimalist

Answer 8

-Aesthetically pleasing
-Focus on the vibe
-using least amount of elements to achieve the most effective design
-clean simple layouts

Question 9

Recognise, diagnose and recover from errors

Answer 9

-identifying when something has gone wrong in a system, understanding what caused the problem and taking steps to fix
-error message, with way to fix
-shows clearly what the mistake is

Question 10

Help and documentation

Answer 10

-providing users with resources and guidance to understand and effectively use products or system
-most commonly searched
-easy to use step by step instructions
-chat bot