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Quality Insurance
Includes processes to make sure a product is where it is required or meets desired level for service
Marketing research brief
basically reasearching the market trends
Channel manegment
hwo managinzg a nd how it manges o get its oproducts to customers
Marketing plan
A formal doc saying what the actions the company will take for a certain amount of time
buzz marketing
marketing to a lot of people at once
correlations
how subjects/objects relate to each other
exploretory research
Studying a problem you dont know much of yet
product bundling
combining 2 products together for a lower cost
error
lack of knowledge/mistake made
consumer protection
federal laws and state laws that sorround consumer sales
special events
a public activity used in marketing to promote a certain product
questionarre
a series of quistion asking a customer how their experiance was used in marketing research
saftey procedures
a step a buissness take in maintaining workers and consumers saftey for handling acciedents/injurys
finaicncial anylysis
evaluating a buissness fianicnial statements to determine the profibility
buissness image
perception of buissness from public
Amenity
Hotel products and servicesapealling to guets
emotional intellagance
being able to tell a person feelings
Cash controls
rules and procedures you take to make sure money run smoothley in your store
external buissness corresspondonce
communications and promotional efferts aimed for outside a orginization
hospitality
buissness that serve people when they are away from home
primary information
data gathered for the first time in the buissness like surveys
sales promotion
a way to sell goods but NOT advertising or someone personally selling them
pay per click ads
the website pays the company everytime their ad is clicked
grades
describing the quality of a product