Help Desk 1

Question 1

TCP/IP

Answer 1

Transmission Control Protoca/Internet Protocol

Question 2

DHCP

Answer 2

Dynamic Host Configuration Protocol

Question 3

NAT

Answer 3

Network Address Translation

Question 4

Firmware

Answer 4

permanent software programmed into a read-only memory.

Question 5

APIPA

Answer 5

Automatic Private IP Addressing

Question 6

CIFS

Answer 6

Common Internet File System

Question 7

Net Bios

Answer 7

Network Basic Input/Output System

Question 8

Net Bt

Answer 8

NetBIOS over TCP/IP (NetBT)

Question 9

RDP

Answer 9

Remote Desktop Protocol

Question 10

Virtual Machine

Answer 10

Running from within another host computer

Question 11

GUI

Answer 11

Graphical User Interface

Question 12

CYOD

Answer 12

Choose Your Own Device

Question 13

COPE

Answer 13

Company Owned/Personally Enabled

Question 14

RAM

Answer 14

Random Access Memory

Question 15

Shoulder Surfing

Answer 15

Spying on device user

Question 16

Trojan Horse

Answer 16

Trojan horse is any malware which misleads users of its true intent

Question 17

Ransomeware

Answer 17

block access to a computer system until a sum of money is paid

Question 18

Password Cracker

Answer 18

Program to identify unknown password

Question 19

Multifactor Identification

Answer 19

Two pieces of evidence for authentication

Question 20

Handshake

Answer 20

initialize a network connection between two hosts

Question 21

AAA Security

Answer 21

Authentication, Authorization, Accounting

Question 22

Identification

Answer 22

IDs linked to authorized users

Question 23

Authentication

Answer 23

Recognizing a user’s identity

Question 24

Authorization

Answer 24

Determines access level of user

Question 25

Accounting

Answer 25

Monitoring and capturing user’s actions

Question 26

Auditing

Answer 26

Assessing a system’s overall security