Healthcare Administration Programs Flashcards
Which of the following is not a HM administrative responsibility during the operations of a medical clinic?
1. Greeting the patient entering the clinic or inpatient floor 2. Opening the clinic and making coffee 3. Providing initial clinical documentation 4. Assisting with the referral process
Which system was implemented to assist in the projection and allocation of cost for healthcare programs?
1. DEERS 2. DIRS 3. ALHTA 4. DENCAS
Instances where the beneficiary has a valid ID card and DEERS shows the individual ineligible, or not in the database, eligibility verification by ID Card overrides DEERS.
1.
True
2.
False
In cases where a patient presents without a valid ID card and does not appear in DEERS, non-emergent care will still be rendered.
1.
True
2.
False
How many days after receiving treatment does a patient have to present a valid ID card before being billed as a Civilian Humanitarian Non-indigent?
1. 15 2. 30 3. 45 4. 60
Who may delay billing on a patient not presenting with a valid ID?
1. Commanding Officer 2. Personnel Officer 3. Third Party Collections 4. Patient Billing
What is the length of time a newborn can be treated without presenting a valid ID card?
1. 60 days 2. 90 days 3. 6 months 4. 1 year
Which of the following Foreign Military Personnel are not eligible for care at Naval MTF’s?
1. NATO personnel stationed in the U.S. 2. Crew of visiting aircraft 3. Crew of NATO ships in port 4. Foreign military on vacation in the U.S.
Which of the following is not a type of dental care?
1. Routine 2. Special 3. Emergency 4. Elective
Treatment that is necessary to relieve pain, control bleeding, and manage septic conditions falls under Special Types of dental care.
1.
True
2.
False
Of the following, who will be the first to receive dental care?
1. Active duty - routine 2. Member of Senior Training Corp - special 3. Civilian - elective 4. Family member of active duty - emergency
What program is used to evaluate the degree of excellence in care delivered and its results for future improvement?
1. Quality Issuance 2. Quality Improvement 3. Quality Assurance 4. Quality Result
Medical care rendered by healthcare providers to Navy beneficiaries is sometimes considered subpar due to what fact?
1. Lack of medical skills 2. Lack of interpersonal relationship skills 3. Lack of access to care 4. Lack of healthcare providers
The Patient Relations Program is the only program that strives to enhance channels of communication between the hospital, staff, and patient populations.
1.
True
2.
False
Which program allows patients to voice their satisfactory or unsatisfactory complaints, including those concerning treatment?
1. Health Care Relations Program 2. Patient Relations Program 3. Quality Assurance Program 4. Patient Contact Point Program