Health Plan Designs And Cost Control Flashcards

1
Q

Define first-dollar coverage and explain why it was a variable health insurance design earlier but not commonly used today and traditional benefit designs.

A

First-dollar plans pay benefits from the “first dollar” of expense incurred. The subscriber pays no expense. This model was used in early hospital and medical plans when costs and utilization patterns were lower. First-dollar coverage is not used much today, having been replaced first with plans that utilized deductibles, coinsurance provisions and other cost-containment techniques designed to encourage the subscriber to share in the cost of insurance and thus have A financial stake in the plan. Following the initial wave of cost-sharing features, other approaches such as managed care programs and consumer-driven health plans have subsequently replaced these early plan designs.

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2
Q

What are the types of hospitalization benefits covered in health plans?

A

The hospitalization portion of health plans generally covers all services, supplies and procedures provided and build through a hospital. These include the following:

(A) Inpatient room and board
(B) Emergency care
(C) Intensive and specialty care
(D) Maternity and newborn care
(E) X-ray, diagnostic testing and laboratory expenses in a hospital
(F) Skilled nursing facility care
(G) Radiation and chemotherapy
(H) Inpatient mental and nervous care
(I) Inpatient drug and alcohol substance abuse care
(J) Physical, inhalation and cardiac therapy
(K) Home health care
(L) Hospice care
(M) Respite care
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3
Q

Explain the early cost-sharing techniques used in major medical coverage.

A

Deductibles and coinsurance for two of the earliest cost-sharing methods used in major medical coverage and in comprehensive plans. A deductible is the amount of covered medical expense that a subscriber must pay before the plan pays benefits. The coinsurance amount usually is some percentage of total charges for which the plan participant is responsible once the deductible is exceeded. Deductibles and coinsurance work together asked cost-sharing mechanisms.

For example, it’s a plan may require that the participant pay $500 of expense as the deductible before it begins paying. After that amount has been reached, the plan may pay 80% of allowable charges. The participant would be responsible for the other 20% of charges.

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4
Q

Explain how major medical insurance works in the benefits to which it applies.

A

A major medical plan was often combined The first-dollar prepaid service plan in early medical plan designs. When the benefit allowances for hospital or medical services were exceeded by a participant (for example, if the services received were from a “nonparticipating” BS provider who charged more than BS would pay) or a service was not covered, the plan would start paying a second level of reimbursement through the major medical component (sometimes called supplemental major medical). This second-level used coinsurance and deductibles has described earlier. The major medical insurance policy was written as “all-except” coverage rather than as “named peril” coverage, with us if Ikelea identified the services that were covered. Major medical coverage included a widely defined array of medical expenses, and named those services or medical items that were either limited in or precluded from coverage. A major medical policy could also be issued as a standalone policy, which was prevalent when this type of coverage was first introduced.

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5
Q

What are comprehensive plans, and how do they differ from basic major medical plans?

A

Comprehensive plans are and adaptation of the major medical approach. Up-front deductibles and coinsurance are applied to all hospital and medical services and procedures, not just to the supplemental charges as in a major medical plan. The ass, the subscriber shares and the cost of all benefits and charges. These plans are easy to communicate to plan participants.

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6
Q

Need to Know - Review Answer

A

Cost-sharing is a key issue and medical plan design. If usually takes four different forms. These include the use of deductibles and coinsurance. The third approach is the use of copayment provisions that consist of a specific dollar amount per day of inpatient care or per unit of service. The fourth approach is the use of premium contributions by employees or contributory provisions. However, many experts believe that cost sharing should take place only at the point of service by using deductibles, coinsurance and copayment provisions. They oppose the use of the contributory approach because while this lowers the employers cost, it does not affect the overall cost of medical care.

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7
Q

Need to Know - Review Answer

A

Coordination of benefits (COB) is a common provision of health insurance plans used as a cost-containment technique to prevent duplication of payment under two insurance policies and limiting the aggregate benefits and insured receives to an amount not exceeding the actual amount of the loss. Under COB guidelines of the National Association of Insurance Commissioners, when a patient is a dependent child covered under separate plans of the father and mother who are not divorced, the primary plan is the plan covering the parent whose birthday falls earlier in the year. This guideline is known as the birthday rule.

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8
Q

Explain the differences between prepaid service and indemnity plans and how the evolved.

A

Prepaid service plans provided a set allowance (or level of benefits) for hospital/medical services and paid them directly to the provider. Blue Cross/Blue Shield (BC/BS) plans were set up as prepaid plans from their inception in the 1930s. The hospital insurance entity (BC) was set up separately from the medical insurance (BS) organization. The BC/BS plans were nonprofit organizations, provided insurance to all seekers under their own charter and were underwritten by community rating, and insurance approach whereby a uniform rate is used for all subscribers or insureds within a given geographical area. Insurance companies entered the market shortly after the BC/BS plans, providing indemnity plans that reimbursed (indemnified) a set dollar amount to the subscriber. Unlike the BC/BS plans, the insurance companies were for-profit, not open to all and not community rated.

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9
Q

What do you hospital bill audits generally include and in which areas are errors the most prevalent?

A

Insurers use both independent and internal auditors to conduct a continuing series of audits of the hospital claims that are most likely to contain errors, that is, bills exceeding a certain amount;room and board charges less than 44% of the total bill; certain lab test such as blood counts, urinalysis, SMA 12/60s and sodium potassium levels listed more than once every 24 hours; therapy sessions prescribed more than normal; bills that show evidence of treatment for non-related conditions; drug charges that are large and frequent;patients who are hospitalized longer than necessary; and a high number of charges for whole blood derivatives without any credits for donated replacements.

Some of the prevalent errors uncovered in hospital audits are in the areas of pharmacy cost, laboratory charges, radiology cost, inhalation therapy fees and occupational therapy cost. Auditors, for example, check the physicians orders, the nurses notes, pharmacy records, the total charges for therapy divided by the number of hours spent with a therapist, radiology and laboratory records, as well as the room and board charges and length of stay for a given diagnosis.

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10
Q

What was commonly done in the past to ensure that preadmission certification was effective and that patients used it?

A

This was accomplished by using a benefit design that reduced benefits for nine participation. Thus, for example, when preadmission certification for a procedure or other covered service was not received, a penalty was imposed. Fewer plans today require the participant to get involved in the preadmission certification process that is done routinely by hospitals.

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11
Q

Identify different types of managed-care arrangements and state the benefits they cover that traditional plans generally do not.

A

Three types of managed care arrangements are health maintenance organizations (HMOs), preferred provider organizations (PPOs) and point-of-service (POS) plans. Benefits included in managed care arrangements typically not included in traditional plans are routine physical exams, preventive screenings and diagnostic test, prenatal and well-baby care, immunizations, vision and dental checkups, and allowances for health club memberships.

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12
Q

What do you integrated health systems often include? Explain.

A

Integrated health systems are in outgrowth of HMOs and PPOs that expand to include a managed-care company, physician practices, multispecialty practices, hospitals and ancillary service providers.

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13
Q

Describe the forms of health maintenance organizations.

A

Health maintenance organizations can take a variety of forms including:

(A) Individual Practice Model - an HMO contracts with individual physicians or associations of individual physicians to provide services.

(B) Group Model - An HMO purchases services from an independent multispecialty group of physicians.

(C) Network Model - it is similar to a group model, but includes more than one multispecialty practice.

(D) Staff Model - positions are employed and paid a salary by an HMO.

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14
Q

Discuss the common attributes that characterize consumer-driven health plans (CDHPs) and their original designs.

A

CDHPs link a high deductible supplemental major medical plan with a savings account that can be accessed to pay health expenses. A CDHP may have a deductible gap before the high-deductible supplemental major medical plan covers expenses. The funds in the savings account portion of the plan can pay either discretionary medical costs not covered by the plan or health charges excluded from reimbursement because the initial deductible has not been met.

Under a typical CD HP design, asked first introduced, a plan participant would receive an employer contribution into the savings account, say $1000 to $2000. When the funds in the savings account were exhausted, the participant would pay certain medical cost out-of-pocket before receiving insured health coverage under the high deductible supplemental major medical plan. The first CDHPs deposited funds into a health reimbursement arrangement (HRA),a savings account created by regulatory guidance from the Internal Revenue Service (IRS). NHRA required funding solely by employer contribution, but more importantly allowed any unused amount remaining at the end of the coverage. To be rolled over and utilized for reimbursement in subsequent coverage periods. Following the creation of the very first CDHPs, a new savings vehicle, the health savings account (HSA), was introduced. HSA’s, first utilized in 2004, allowed unused account balances to be carried forward to future years. however, unlike HRA’s, and HSA allowed for employer contribution, employee contribution or both. And HSA could be created apart from the employer as long as the individual was a participant in a high deductible health plan. An HSA is owned by an individual, is nonforfeitable and maybe rolled over from one employer to another and from one account to another.

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15
Q

How are practitioners expecting consumer driven health plans (CDHPs) to evolve overtime?

A

Some practitioners expect the consumer-driven health plan to evolve and change over time. Where as the initial design nearly went a high-deductible supplemental major medical plan with a savings account, future evolution will build greater sophistication into the criteria for funding the savings component of the plan. Under this evolutionary schema, second-generation CDHPs would entail rewards, discounts or other incentives when employees make behavioral changes or demonstrate thoughtful healthcare consumption. By tailoring these incentives carefully, employers could reward those who otherwise would be most likely to incur plan cost. Both variables of price and utilization could be affected with the proper incentives. Looking even further into the future, CDHP theorists see greater personalization and the possibility of optimizing the relationship between health care cost an employee performance.

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16
Q

How have health insurance rating techniques evolved and in what circumstances are they used?

A

In community rated products,such as Blue Cross Blue Shield plans, all insurance in a given geographic area paid a uniform rate. After inception, HMOs were required to use community rating and adhere to certain rules regarding it in order to be qualified under the HMO act of 1973. The 1988 amendments to the act relaxed these requirements, and only some HMOs now use community rating in certain circumstances. Although community rating is still used for individual subscribers and for smaller group contracts, it is much less popular in the group insurance market as a whole we are larger organizations preferred to be experienced rated rather than be rated with other organizations with possibly less favorable ratings.

In adjusted community rating, the baseline claims data used to establish the rates are the claims and utilization patterns in the community at large, but based on certain favorable characteristics of the plan sponsor’s own past claims data, the insurer is willing to offer a more favorable rates.

And experience rating, rates are based on the past claims and utilization experience of a particular organization, not the larger community. And experience rated plan uses recent claims and utilization data of a particular organization to establish the appropriate insurance rates for a future time period. If an organization has had a history of favorable claims experience, the experience rated insurance product may offer a substantial cost advantage over a rating approach that uses aggregate community claims experience to establish insurance rates.

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17
Q

Describe the cost-plus/self-insured and stop-loss health benefit funding approaches.

A

In the cost-plus/self-insured approach, an organization itself actually pays the claims of the group (as opposed to ensuring through an insurance company) and paying premiums. In this case, and insurance company or third-party administrator TPA often handles claims processing.

Stop-loss is often used in conjunction with the cost-plus/self-insured method to limit and organization’s potential medical claims exposure. The organization purchases insurance that makes a payment if claims exceed a certain predetermined amount either on an aggregate group basis or individual case basis.

18
Q

Discuss creation of accountable care organizations (ACOs) as envisioned by the PPACA.

A

The Patient Protection and Affordable Care Act of 2010 (PPACA) envisioned and legislatively created a new type of entity to deliver patient care. An ACO is a network of doctors and hospitals sharing responsibility for providing care to patients. Under the PPACA legislation, medical providers would agree to manage all the healthcare needs of a minimum of 5,000 Medicare beneficiaries for a period of at least three years. Essentially ACO is a local healthcare organization that is accountable for the provision of care, patient satisfaction, quality of care and total medical cost for a defined population of patients. The ACO initiative was scheduled to begin in January 2012. ACO’s make providers jointly responsible for the health of their patients. ACO’s that save money by avoiding unnecessary tests and procedures while meeting preset quality targets would retain some of the savings. However, some providers could also be at risk of losing money. The ACO model is intended to foster teamwork across multiple medical specialties and care settings and encourage the adoption of evidence-based medical care. Emphasis is on early identification of disease, ongoing intervention and care management using a more coordinated care approach. Hospitals, doctors, health plans and insurers could possibly create and manage ACOs. Although physicians will have incentives to refer patients to hospitals and specialist with and the ACO network, patients are free to consult doctors of their choice outside the network without paying a penalty.

19
Q

What are clinical care supply chains?

A

These are the total sequence of business, diagnostic, medical and wellness promotion processes, within a single or multiple enterprise environment, that enable the patient and his or her family to receive the health related services and/or products necessary to achieve outcomes associated with the promotion or maintenance of good health.

20
Q

What is clinical resource management?

A

Medical management practice that focuses on developing clinically integrated supply chains seeking to improve health outcomes and patient safety while minimizing health care costs. Through collaborative work with physicians and other clinicians, managers focus on process improvements aimed at delivering quality outcomes while reducing overall medical costs. There are a variety of components that comprise clinical resource management.

21
Q

What are inpatient clinical pathways (ICPs)?

A

Structured care tools utilized by hospitals to eliminate gaps between usual care and best care in a hospital setting. Each ICP is tailored for a common clinical condition and transforms previously illegible, error-prone and inappropriately variable physician orders into legible, evidence and expert-based best practices.

22
Q

What is Patient-Centered Medical Home (PCMH)?

A

A set of standards developed by the National Center for Quality Assurance (NCQA) describing specific criteria for improving primary care. The standards provide practice information about organizing care around patients, working in teams and coordinating and tracking care over time. Although similar past standards have directed practices toward using systems, including electronic health records, these standards promulgated in 2011 support tracking care and aligns closely with many specific elements of the federal program that rewards clinicians for using health information technology to improve quality as directed by the Centers for Medicare & Medicaid Services (CMS) Meaningful Use Requirements.

23
Q

Which of the following is generally classified as a type of hospitalization benefit provided under today’s healthcare plans?

A.  Inpatient room and board
B.  Second surgical opinions
C.  Ambulance service
D.  Service fees associated with inpatient care
E.  Administration of anesthesia
A

A. Inpatient room and board

24
Q

Which of the following is (are) benefits that are commonly carved out and managed separately from base medical plans?

I. Home health care
II. Prescription drugs
III. Maternity and newborn care

A

B. II only

25
Q

All of the following our devices by which employees share in the cost of the health care benefit plan EXCEPT:

A. Deductibles
B. Copayment provisions
C. Coinsurance
D. Contributions to premiums by employees
E. Subrogation
D. Contributions to premiums by employees

A

E. Subrogation

26
Q

What are the types of medical benefits covered in health plans?

A

In addition to benefits for primary care physician expenses, the following our medical benefits typically covered under health plans:

A. Surgeons
B. Anesthesiologists
C. Nurse and other surgical assistants
D. Service fees associated with inpatient medical care
E. Second surgical opinions
F. X-ray, diagnostic and lab expenses in a doctors office or by an independent laboratory
G. Skilled nursing care
H. Obstetricians and pediatricians associated with prenatal, delivery and newborn care
I. Inpatient intensive care and concurrent care in a hospital
J. Allergy testing
K. Transplant services
L. Administration of radiation and chemotherapy
M. Inpatient physical therapy
N. Immunizations for children

27
Q

What are the arguments in favor of the use of deductibles and coinsurance as cost containment devices?

A

Proponents argue that deductibles and coinsurance:

A. May lead to a reduction in the use of health services and, thus, a reduction in costs

B. May reduce premiums because the health plan pays less. Savings are theoretically passed on to the employer and employee, although practically speaking, some of the costs are shifted from the employer to the employee.

C. Create equity because the amount insured persons pay is related to their use of health services.

28
Q

What are the arguments opposed to the use of deductibles and coinsurance as cost-containment devices?

A

Opponents argue that deductibles and coinsurance:

A. May not reduce utilization of health services because physicians, not consumers, make such decisions.

B. May discourage preventive care.

C. Present a financial barrier to necessary care.

29
Q

In addition to deductibles and coinsurance, what other cost-control features were included in comprehensive plans?

A

A. Second surgical opinions - This is a prospective technique in which an additional medical opinion on the necessity of elective or nonemergency surgery (or other procedure) is either required or suggested (voluntary).

B. Full coverage for diagnostic testing - Certain tests that help detect specific medical conditions are fully paid without a deductible or coinsurance requirement.

C. Preadmission certification - requires the participant or hospital to check with the insurer before admission for treatment.

D. Utilization review - examines medical treatment patterns on a concurrent, prospective or retrospective basis.

E. Incentives for using an outpatient facility - because outpatient centers are less costly, participants are provided a financial incentive such as no deductible or copayment, to use them instead of a hospital.

30
Q

Describe the cost containment aspect of SUBROGATION:

A

The term subrogation means the substitution of another party, in this case the employer or ensure, in place of a party (the employee or dependent) who has a legal claim against a third-party. That’s, asseveration clause provides certain rights to an employer or an insurer with respect to claims that covered employees might have against negligent third parties. It allows them to receive reimbursement from employees or dependence who receive a liability recovery from the third-party and thus limit costs.

31
Q

Describe the cost containment aspect of PREADMISSION TESTING:

A

The purpose of preadmission testing is to help contain hospital costs by reducing the number of in-hospital patient days by having the necessary x-rays, laboratory tests and examinations conducted on an outpatient basis prior to a scheduled hospital admission and reimbursed as if on an inpatient basis.

32
Q

Describe the cost-containment aspect of MEDICAL NECESSITY LANGUAGE:

A

By having to meet the requirements for being medically necessary, inappropriate, experimental, educational or unproven treatments are eliminated from coverage for benefits, and only conditions requiring confinement for safe and effective treatment will be covered on an inpatient basis.

33
Q

Describe the cost-containment aspect of SKILLED NURSING CARE:

A

By providing a lower level of care then acute care during the latter days of a hospital confinement, skilled nursing care can produce cost savings compared with a hospital’s charges.

34
Q

Describe the cost-containment aspect of HOME HEALTH CARE:

A

Home health care provides supportive care at cost considerably less than inpatient hospital care especially for chronically ill or disabled persons and for patients who require only monitoring during rehabilitation and maintenance care.

35
Q

Briefly summarize the step in the clinical review process - PREREVIEW SCREENING:

A

This usually automated first look at the appropriateness of care seeks to determine whether or not the prescribed care is appropriate given the symptoms, diagnosis or suspected diagnosis.

36
Q

Briefly summarize the step in the clinical review process - INITIAL CLINICAL REVIEW:

A

The initial clinical review will not render a decision involving non-certification or denial of care. Rather, the assumed appropriateness of the care is assessed.

37
Q

Briefly summarize the step in the clinical review process - PROSPECTIVE REVIEW:

A

Perspective review involves utilization management conducted prior to a patient’s admission to a hospital, stay in some other type of medical facility, or the provision of services or a course of treatment. The process also seeks to improve patient safety and to reduce or aluminate the possibility of medical errors.

38
Q

Briefly summarize the step in the clinical review process - CONCURRENT REVIEW:

A

This on-site review takes place when a patient is confined to a hospital. Concurrent review examines patients charts within 24 hours of admission, and then at designated intervals until discharge occurs to

  • Assess the need for admission to the hospital
  • Assign and initial length of stay and assess the medical need for any extensions
  • Assess the appropriateness of the level of care provided
  • Assess the progress and efficiency of the care being given
  • Extract the data for quality assessment in comparison with medical care criteria.
39
Q

Briefly summarize the step in the clinical review process - CONTINUED-STAY REVIEW:

A

This on-site medical review is conducted while the patient is hospitalized, by telephone with the treating physician at designated intervals until discharge occurs. Using established medical criteria and length of stay norms, the review program professionals determine medical necessity and appropriateness of both the treatment plan and the inpatient stay.

40
Q

Briefly summarize the step in the clinical review process - RETROSPECTIVE REVIEW:

A

This review applies the same medical criteria as concurrent or continued-stay review, but only after the patient is discharged. A retrospective review can still limit cost by identifying medically unnecessary bed days and treatment charges and, where appropriate, isolate unrelated charges. This type of claims review allows an employer to establish a utilization profile to use and monitoring trends.

41
Q

Briefly summarize the step in the clinical review process - DISCHARGE PLANNING:

A

This process occurs when it is apparent that the patient will be leaving the facility. For patients who have not recovered, arrangements are made for continuing care (e.g., in a skilled nursing facility; for home health care.) The attending physician documents and explains the care and treatment needed after discharge.