Handout 3

Question 1

is performed under a series of legal, managerial, social, and technological requirements

Answer 1

Software development and maintenance

Question 2

Main Characteristics of Software Development, Maintenance, and SQL

The commitments and conditions between the software developer-maintainer and the customer are defined in the contract

Answer 2

Contractual Conditions of Software Development, Maintenance, and SQA activities

Question 3

Main Characteristics of Software Development, Maintenance, and SQL

All software development and SQA activities throughout the process are overseen by the customer, and therefore it is of great importance that the project team continuously maintains a cooperative working relationship with the customer

Answer 3

Subjection to Customer-Supplier Relationship

Question 4

Main Characteristics of Software Development, Maintenance, and SQL

Three factors usually motivate the establishment of a project team, rather than assigning the whole project to just one professional:
* Schedule requirements
* The need for a range of professional specializations in order to
carry out the project
* The objective to benefit from professional mutual support

Answer 4

The Need for Teamwork

Question 5

Main Characteristics of Software Development, Maintenance, and SQL

Most project management responsibilities are defined in procedures and work instructions; the project manager is the person in charge of making sure that all the team members comply with the said procedures and instructions.

Answer 5

Project Management Responsibilities for Quality

Question 6

The structure varies according to the type, and of course, the size of the organization.

Answer 6

The SQA Unit

Question 7

Establishing SQA processes and their coordination with the software development processes: Supporting the establishment, updating, and implementation of the organizational quality policy.

Answer 7

SQA Area 1

Question 8

SQA records and documentation control: Documenting the
findings of SQAP activities to provide the required performance
evidence

Answer 8

SQA Area 1

Question 9

Pre-project process-contract review:Supporting the organization to carry out contract reviews.

Answer 9

SQA Area 1

Question 10

SQA plan and project plan: Preparing a comprehensive SQA plan (SQAP) that includes the SQA activities and responsibility for their performance, including the evaluation of software product risks.

Answer 10

SQA Area 1

Question 11

Cost of software quality: Evaluating the costs of software
quality according to the findings of the SQAP activities
conducted.

Answer 11

SQA Area 1

Question 12

Evaluation of Products for conformance:identifying the established requirements relating to the software products and their documentation, and evaluating the product and its documentation conformance with the requirements

Answer 12

SQA Area 2

Question 13

Assuring quality conformance of software operation services: performing regular measurements of the level of customer support services and their conformance to the service plans

Answer 13

SQA Area 2

Question 14

Software product quality metrics: analyzing product measurement procedures to determine whether they satisfy measurements required by contract, and project’s processes and plans

Answer 14

SQA Area 2

Question 15

Evaluation of processes for conformance: evaluating project plans and the selected software lifecycle processes for appropriateness to meet the contract requirements

Answer 15

SQA Area 3

Question 16

Evaluation of the environment for conformance: evaluating the software engineering environment for conformance to the relevant contract requirements

Answer 16

SQA Area 3

Question 17

Improvement processes: corrective and preventive actions supporting the corrective and preventive actions in evaluation process records and developing improvement proposals.

Answer 17

SQA Area 3

Question 18

Software process assurance activities for subcontractors: identifying process requirements from subcontractors as defined in the contracts with subcontractors.

Answer 18

SQA Area 3

Question 19

Software process quality metrics: allocating standards and procedures used by the project or organization.

Answer 19

SQA Area 3

Question 20

Staff skills and knowledge: training and certification identifying gaps between the required skills and professional knowledge for carrying out a project, and the current skills and knowledge of the project staff in place.

Answer 20

SQA Area 3