Handout 11 Flashcards

1
Q

nature of the crew working on ships

A

multinational

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2
Q

shipping industry is classified according to the following characteristics

A

• Type of vessels/ships
• Market sector
• The cargo which it carries

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3
Q

This consists of vessels that can transport large quantities of bulk liquid and dry cargoes. Raw materials such as oil, grain, ores, and coal are usually loaded and occupy most of the transporting capacity of the vessel.

A

Bulk shipping

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4
Q

consists of vessels that transport general cargo of smaller volumes through predetermined schedules and routes. It is less flexible compared to bulk shipping because of the structure of where it operates

A

Liner shipping

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5
Q

consists of vessels that transport goods that require special conditions in handling, loading, and discharge. It applies the principle of “one vessel, one cargo” as the quantities are loaded in units and not in bulk. Some of these are motor vehicles, forestry products, refrigerated foods, and liquid gas

A

Specialized shipping

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6
Q

This type of shipping is entirely different from the previous three (3) in terms of organization. However, the market sector it serves is not entirely different as those who use this
service do not share common characteristics. The demand varies depending on the purpose of travel.

A

Passenger shipping

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7
Q

specially designed vessels for providing recreational voyages to passengers.

A

Cruise ships

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8
Q

vessels that carry passengers and vehicles on regular routes and timetable that links two (2) or more ports. It can also be referred to as Roll-on, Roll-off (RORO)

A

Ferry boats

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9
Q

These vessels have limited capacity but can travel at higher speeds. It has a doublebottom, which is an underwater part of the vessel that provides greater stability for difficult weather conditions

A

Catamarans

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10
Q

high-speed vessels with inflated air-cushions on their bottom part.

A

Hovercrafts

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11
Q

smaller vessels that have limited capacity but can travel at high speeds. The body of the vessel sits on the water surface while these are submerged to lift the vessel’s
body.

A

Hydrofoils

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12
Q

an experience that can be generally described as “a vacation trip by ship.

A

Cruising

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13
Q

it is a mixture of hospitality and maritime. it is manifested through the distinct terminologies and jargons used by cruise workers.

A

Culture

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14
Q

indicate the type of operations in a vessel and the working and living conditions of the crew onboard, which is subject to international regulations.

A

Contracts

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15
Q

the working environment changes from landscape to seascape. It provides an attractive experience to passengers and tackles political matters such as freedom of passage when traveling, among others.

A

Context

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16
Q

Cruise industry tend to be multinational, workers are living close with fellow workers, and they are subject to industry regulations.

A

Community

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17
Q

refers to the ship/s that will be used for cruise operations

A

The vessel

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18
Q

the labor/manpower who will handle cruise operations.

A

The crew

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19
Q

These are necessary materials that help the cruise and its operations run

A

Fuel and consumables

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20
Q

includes clerical tasks/documentation.

A

Administration

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21
Q

ratio of the customer to crew

A

2:1 or 3:1 (Two or
three customers are served by one crew member)

22
Q

The cruise product offers an extensive mix of experiences through the products that are unique to each guest on board.

A

Heterogeneity

23
Q

Cruise products are perishable and, if not sold, considered as a loss

A

Inelasticity

24
Q

The cruise product is a series of services put together to form the whole cruise experience.

A

Complementary

25
Q

Cruise lines offer different types of these to their guests, ranging from a simple cabin to penthouse suites, all depending on the vessel size and capacity. Some types may also include some form of entertainment and upgraded facilities such as television, jacuzzi, and balconies with furniture, among others.

A

Accommodation

26
Q

Cruise ships are usually viewed as a place to enjoy good food and good company, in which it offers a variety of these to its guests.

A

Food and Beverage

27
Q

is a flexible dining service that offers various food and cuisines to passengers. It is usually set up as a long table extending from one side to the other and is designed to serve a large number of guests.

28
Q

Cruise lines have these which varies in terms of the type of services.
ServIce types may depend on the brand of the cruise line and guest expectations.

A

Restaurant

29
Q

This establishment offers a variety of drinks such as cocktails, wines, liquor, and beers to guests, and is usually busy after dinner hours.

30
Q

This element of cruise products offers activities to guests.

A

Entertainment

31
Q

Serves as the venue for several headline entertainment activities such as musical extravaganzas, comedy clubs, magic shoes, and the like. This provides the largest venue that gathers guests altogether.

32
Q

There are daily events in cruise ships that provide some form of entertainment activities, usually published in the ship's newspaper or bulletin board.

A

Daytime activity program

33
Q

Usually held at theatres and performed by musicians. It can also provide support to the ship's bars and lounges for music needs. these are operated by technicians
who brocure and show movies

A

Music and cinema

34
Q

This consists of onboard sport and recreation activities such as skiing, golf, scuba, windsurfing, and the like

A

Leisure products

35
Q

- This element adds value to the cruise experience through tours that are conducted when ashore. It can range from traveling by foot to by coach, depending on the port of destination.
Cruise companies mav use a third-partv option (tour providers\ or have a tour operator of their own

A

Shore excursions

36
Q

This element is usually provided through an arrangement from companies/professionals specializing in such. There are well-known providers that operate on cruise ships and offer treatments such as massage, hairstyling, yoga, manicure, and pedicure.

37
Q

- This is the element of the cruise product that lets guests purchase certain items on board, such as jewelry, apparel, gift items, and delicacies, among others.

38
Q

Some cruise lines provide this to meet their guests' desire to gamble and feel a little bit of action and excitement onboard.

39
Q

- This includes large ships that can carry both passengers and vehicles.

A

Roll-On, Roll-Off (RORO)

40
Q

This includes small boats that usually operate on rivers or other smaller water areas.

A

Water taxi

41
Q

- This includes ships that are designed to carry train wagons and railway vehicles.

A

Train ferry

42
Q

These are the primary mode of intercontinental transport during the 19th century.

A

Ocean Liners

43
Q

This includes small ships used for leisure such as parties, watersports activities, or simple relaxation.

44
Q

This level of service is usually integrated with the land transportation system, common in destinations with waterfront areas such as ports and rivers.

45
Q

- Ferry services in this level supplements the regional road networks, especially in archipelagos and coastline areas. It serves both passengers and freight using larger vessels.

A

National/Regional

46
Q

Operators in this level of ferry service comply with distinct requirements and regulations depending on the territories they intend to cross.

A

Cross-border

47
Q

often mistaken for ports, which is just described in the passage above. these are described as land areas or structures designed to protect port areas from winds, currents, and waves, allowing for port activities to occur. It can be natural or artificial, although most of its configuration possesses both elements.

48
Q

it is an area of land or structure where vessels are parked and their passengers cargo are loaded unloaded There are varieties of wall types used depending on the cost, durability, and conditions of the site.

A

Quay walls

49
Q

It is a free-standing structure built like a walkway extending to the sea/ocean. It allows the parking of vessels on both sides.

A

Jetty/Wharf

50
Q

It is a narrow structure that is resistant to forces from water currents and is used for parking vessels. these are flooded when vessels are being used and dewatered when vessels are stored.

51
Q

These are structures with a sloping paved surface that is used for launching small vessels. The ramp's measurement usually goes from the level of the land surface towards the top point below the low tide water level that provides enough depth to let the vessel float when launched.

A

boat ramps