HadSoc Flashcards
What is an adverse event?
-An injury caused by medical management which prolongs hospitalisation, produces a disability or both and cannot be avoided eg vomiting after chemo
What is a preventable adverse event?
-An adverse event that could have been prevented given current medical knowledge eg operations on wrong body part, wrong dose, failure to rescue
What is failure to rescue?
-A missed deterioration in a patient which should not have happened eg missed sepsis
How is it evident that there are problems with quality and safety within the NHS
-Direct evidence from patients being harmed or recieving substandard care-Variations in provision of healthcare nationally shows that not everyone is recieving the same amount of care -> eg variation in diabetic leg amputations depending on location, are some people receiving unnecessary leg amputations
Describe some ideas about why poor patient safety occurs
-Poorly designed systems which do not account for human error eg inadequate training, long hours, drugs with same packaging, different protocols between trusts-Culture and behaviour doesnt allow whistle blowing or admission of clinical weaknesses-Over-reliance on individual responsibilities as the individual gets blamed and not the system, system never changes
What is James Reasons Framework of error (swiss cheese)
-Active failures (acts which lead to harm) and latent conditions (predisposing conditions which mean active failures are more likely to occur) align and break several layers of barrier defences and safe guarding eg identical packaging and administering the wrong medication
Describe how a systems based approach can improve quality and safety
-Takes into account all factors which influence one another contributing to quality and safety eg hospital policies, patient characteristics, individual practitioner, work environment
State how human error factors can be reduced
-Avoid reliance on memory -> use signs and stickers-Make things visible-Use checklists-Standardise protocols-Review and simplify procedures
What is clinical governance?
-Legal duty to continuously monitor and improve quality, safety and effectiveness of services under the health and social care act 2012 which provides a framework through which NHS organisations are accountable
Describe some NHS policies and organisations which encourage safety within the NHS
-Financial incentives which work by payments based on results eg QOFs and Tariffs-Clinical audits-Disclosure of organisational performance and individual performance-Standard setting for quality care
What is a QOF?
-Quality and Outcome framework used in primary care which set national quality standards-Practices score points based on standards and receive payments based on this-Results published online
What is a tariff?
-A reward systems intended to provide consistent basis for comissioning services-Treatments which use similar levels of resources are grouped together in healthcare resource groupings (HRGs) and are designed as a unit of currency determining equitable reimbursement of healthcare-Longterm incentive as efficient trusts make more profit and inefficient trusts loose profit-Never-event deems no payment
Outline the steps in a clinical audit
1) Set standards (criteria and standards)2) Measure current practice 3) Compare results with standards (1st evaluation)4) Change practice (Implemant change)5)Re-audit (2nd evaluation)
What is care quality comission?
-An organisation which monitor quality (unannounced visits) and can impose conditions (warnings, fines, closure) if unsatisfied
Describe the functionalist approach to understanding the doctor-patient relationship
-Falling ill is a socio-cultural experience-lay people do not have the technical competence to remedy the situation and so the sick person is placed in a state of helplessness-Medicine and doctors restore health and therefore restores social equilibrium
Describe the rights and duties of a sick role in the functionalist approach to viewing the dr-pt relationship
-Sick person is freed of social responsibilities and obligations -Become dependant upon medical care-Should want to get well and not abuse exemption-Expected to seek out help
Describe the rights and duties of the doctor role in the functionalist approach to viewing the dr-pt relationship
-Tend to the sick in society-use skills for the benefits of patients-act for the welfare of the patient
Describe some criticisms to the functionalist approach to viewing the dr-pt relationship
-Sick role may never end ie chronic illness/illegitimate occupants-Assumes patient is incompetent and has a completely passive role-Assumes rationality and beneficence
Outline the conflict approach of assessing the dr-pt relationship
-Doctor has bureaucratic power and can exploit definitions of health and illness-Patient has to submit to institutionalised dominance of Dr-Lay ideas are discounted and social life pathologised-People become dependant of medicine and loose self reliance ie childbirth
Give some criticisms of the conflict approach of assessing dr-patient relationships
-Is the portrayal of Drs and pts in conflict inaccurate?-Patients can exert control over their care eg non-adherence-Patients seek to medicalise issues
Describe the interpretive/interactionalist approach to viewing the dr-pt relationship
-Focusses on the meaning to both parties give to the encounter-Interested in patients and what features of care are good/hinder care?
Describe the patient-centred method to assessing the doctor-patient relationship
-Has an aspiration that the relationship could be less hierarchical and more cooperative -Patients views should be taken seriously and consultations should explore patients reasons for visits -> ICE-Holistic approach to medicine with a mutual agreement
Describe some challenges of shared decision making between doctors and patients
-Are the consequences of patient involvement always good?-Under what circumstances should patient power be limited?-Who has final responsibility?-Time
Why are patient views on healthcare important?
-Patient satisfaction is an outcome in its own right-Humanitarian and ethical reasons -> stop paternalism (limiting a persons autonomy becuase ‘its for their own good’)-Increasing external regulation of healthcare
Give 3 example of how patient views are accessed within the NHS
-NHS family and friends test-NHS choices -> allows service users to rate and comment-Healthwatch england-Patient Advice and Liason Service-Parlimentary and Health Service Ombudsman-Patient complaints
What is Healthwatch England?
-An organisation which puts consumers views to those who commision, deliver and regulate services-Each local authority has a healthwatch to seek views of local people regarding health and care services
What is the Patient Advice and Liason Service? (PALS)
-Trust-based organisation which offerd confidential advice, support and information-Resolves concerns/problems when using NHS and gives advice on complaints procedure and increasing own involvement in healthcare
Give 3 qualitative approaches to accessing patient views
-Interviews-Focus groups-Observation
What is the advantage to obtaining patient views in a qualitative manner?
-Can identify successfully how patients view their care and priorities
What is the main quantitative way in which patient views are accessed?
-Surverys
Give 4 reasons why surveys are used to quantifiably collect patient views?
-Cheap and easy-less staff training-Anonymity guaranteed-Standard responses make analysis easier
What are the main reasons patients are dissatisfied with care?
-Interpersonal skills eg lacking communication-Access and hygiene standards-Culturally inappropriate care
What are the main issues surrounding responding to patient dissatisfaction?
Who is accountable?Is every patient reasonable/rational?Is the resource diversion worth the complaint?
What is healthcare economics?
-Assumes resources are scarce and seeks to provide information to assist in the allocation of resources in an efficient and equitable way
What is opportunity cost?
-Once you have used a resource in one way it is no longer available to use in a different way. The opportunity cost of a tx is the value of the next best alternative use of those resources
when measuring the cost of a treatment, what factors are taken into account?
-Identify, quantity and value of resource needed-Cost of healthcare-Cost of patient time-Cost of care-giving-Economic cost by employers
What factors are taken into account when measuring the benefit of a treatment?
-Impact on health status-Savings in healthcare resources-Improved productivity of patient
What is cost minimisation analysis?
-Outcomes assumed to be equivalent regardless of tx chosen-Focusses on inputs of resources only ie chooses the cheapest option
What is cost effectiveness analysis?
-Getting most for your money-Compares interventions with common health outcomes eg lowering bp-compared in cost per unit outcome eg cost/5mmHG lowered-Is the extra benefit worth the extra cost?
What is cost benefit analysis?
-Compares everything in money by placing a price on how much it means to the patient-Compares outputs and inputs-Willingness to pay
What is the major difficulty of cost benefit analysis?
-Difficult to put a monetary value on non-monetary benefits eg saving lives
What is cost utility analysis?
-A type of cost effectiveness analysis-Focusses on the quality of health produced/benefits foregone-Measured in QALY = 1 perfect year of health or 10 years at 0.1 health or 6months of 1 health for 2 people
What is the advantage of using cost utility analysis?
-Using QALYs allows comparisons to be made across different programmes
How is quality of life assessed for QALYs?
-Using questionnaires such as EQ-5D
How is cost utility calculated?
-Cost per QALY gained-Work out QALY for each treatment-Work out QALYs gained-Work out how much it costs per QALY gained from total cost of treatment divided by QALYs gained
Give 3 alternatives to QALYs
-Health Year Equivalents (HYE)-Saved-Young-Livefe Equivalents (SAVEs)-Disability Adjusted Life Years (DALYs)
How does NICE use QALYs?
-QALYs integrated with price to determine cost effectiveness-Below 20K per QALY accepted-20-30K/QALY judgement takes into account degree of uncertainty, if chalnge in HRQoL has been adequately captured by QALY, any benefits not captured by QALY-Above 30K needs to be a very strong case
Who is involved in NICE in decided the cost effectiveness of treatments?
-DoH, HCPs, patients, carers and public
What are the concerns of using NICE to decide the acceptance/rejection of treatments?
-Political interference -CCGs prioritise NICE-approved interventions with unintended consequences-May be represented by pharmaceutical companies and/or patient groups
Describe some criticisms of QALYs
-Controversy over values -Doesn’t distribute resources according to need but benefits per unit cost-Disadvantages common conditions-> not allocated a fair impact on health-Dont assess impact on carers and family
What role do CCGs have in commisioning services within NHS england?
-They commission services for secondary and community healthcare -Control 65% of NHS budget and trusts make money by CCGs commissioning services from them-Can also give money to private sectors
Who commissions services for primary care?
-NHS england
How does the commissioning of services in NHS England differ from the rest of the UK
-Commissioned by CCGs as opposed to trusts in the rest of the UK
Who has overall accountability for NHS England?
-Secretary of state for health
What is the role of a medical director?
-Overall responsibility for medical quality-Responsibility for care in hospitals-Communicate between board and staff
What is the role of clinical director?
-Overall responsibility for faculty-Provide continual education and training-Design/implement policies regarding jr doctor hours, supervision etc-Implement clinical audits
Define screening
-Systematic attempt to detect an unrecognised condition which can be done rapidly to distinguish those who are likely to have disease from those who haven’t
Does a positive screening test mean you have the disease?
-No, it means you are high risk and diagnostic tests must be performed.
With reference to test validity, what is sensitivity?
-Proportion of people with the disease who test positive (how good the test is at getting a positive result from those who have the disease)
With reference to test validity, what is specificity?
-The proportion of people who do not have the disease which test negative (how good the test is at getting a negative result if you do not have disease)
How do you calculate sensitivity of a screening test?
-Disease present +ve/ (disease present +ve and -ve)
How do you calculate the specificity of a screening test?
-Disease free -ve /(disease free +ve and -ve)
What is the positive predicted value? How do you work this out?
-How likely a person is to have the disease when they have tested positive -Disease +ve /(disease +ve + disease free +ve)
What is the negative predicted value? How do you work this out?
-How likely a person is to be disease free when they have tested negative-disease free -ve/(disease free -ve + diseased -ve)
What 3 groups of criteria are there when referring to screening criteria?
-The disease-The test-The treatment
Outline the screening criteria for the disease aspect
-Must be an important health problem-Epidemiology and natural history must be well understood-Must have an early detectable stage
Outline the screening criteria for the test aspect
-Simple and safe-Precise and valid with an agreed cut off-Acceptable to population being screened-Agreed policy on who to investigate further
Outline the screening criteria for the treatment aspect
-Effective evidence-based tx available-Early treatment is advantageous
Which aspect of test validity does prevalence effect and how?
-PPV-The higher the prevalence the higher and more accurate the PPV
State 2 advantages of screening
-Reduces number of deaths from a certain condition-Earlier detection of diesease prevents morbidity
What are the disadvantages of screening?
-Many people have to be screeded to sace 1 life -> costly, invasive and causes unneccesary worry and anxiety-Some people detected by screening die anyway-People diagnosed with disease without harm or symptoms may be subjected to reduced QoL due to checkups -Refers well people for investigation -> false positives-Fails to refer people who have the disease -> false negatives -> ess likely to present if symptoms occur as been told low risk-Overdiagnosis of diseases which wouldnt have caused harm
Explain how screening alters the dr-pt contract
-Normally patients self present asking for help-Screening targets apparently health people who have not sought help and offers help for something they havent thought about
Describe some limitations of screening
-Cannot guarantee protection-Always false +ves and -ves-Need for informed choice on whether to have screening or not-Always unneccessary investigations
What is lead time bias?
-Early diagnosis falsely appears to prolong survival as screened patients appear to survive longer but were only diagnosed earlier -Patients live the same length of time but a longer period knowing they have the disease
What is length time bias?
-Screening programmes are better at detecting slow growing, unthreatening cases vs fast agressive cases-Therefore diseases detected by screening are already more likely to have a favourable prognosis