Habits

Question 1

What should be your SECOND Question?

Answer 1

And what else …. ?

Question 2

Recite the Haiku

Answer 2

Ask more and tell less.

Your advice is not as good.

As you think it is.

Question 3

What is the Focus Question?

Answer 3

What’s the real challenge here for you?

Question 4

What are the two types of coaching?

Answer 4

Performance

Development

Question 5

What is the Foundation Question?

Answer 5

What do you want?

Question 6

Better Foundation Question

Answer 6

What do you REALLY want?

Question 7

What are the three types in the Karpman Drama Triangle?

Answer 7

Victim

Persecutor

Rescuer

Question 8

What’s the dominant type in the Karpman Drama Triangle

Answer 8

Rescuers

Question 9

When dealing with the Karpman Triangle drama how can you soften your questions?

Answer 9

By first saying “Out of curiosity …” Or “Great question what do you think?”

Question 10

What is the Lazy Question?

Answer 10

How can I help?

Or a more direct one … What do you want from me?

Question 11

What is the strategy statement?

Answer 11

Do LESS good work and more GREAT work.

Question 12

What are the three p’s?

Answer 12

Projects

People

Patterns

Question 13

In strategic “plays” what must you say slowly?

Answer 13

The word “Yes”.

Question 14

What are five great strategic questions?

Answer 14

Do we aspire to win?

Where will we play?

How will we win?

What capabilities must be present?

What systems are required?

Question 15

What is the Learning Question?

Answer 15

What was most useful FOR YOU?

Question 16

When do people start to learn?

Answer 16

When they have a chance to RECALL AND REFLECT upon what just happened.

Question 17

People won’t learn when you ….?

Answer 17

“JUST tell them”.

Question 18

People won’t really learn much?

Answer 18

When they just DO “things”.

Question 19

What are the drivers for long term memory “making”? A G E S

Answer 19

The acronym - AGES

Attention
Generation (of knowledge) - is the best - coaches MUST, ALLOW people to do this!
Emotion
Spacing

Question 20

Describe memory “generation”?

Answer 20

When we take time and effort to GENERATE knowledge and find an answer, rather than just reading or doing, our memory is increased.

Question 21

What’s important for retaining new knowledge?

Answer 21

To remember that it’s essential is to “interrupt the process of forgetting”.

Question 22

What two words make a question a development question?

Answer 22

What’s the real challenge here -FOR YOU!

Question 23

Kickstart Question

Answer 23

What’s on your mind?

Question 24

What did George Bernard Shaw say about communication?

Answer 24

The single biggest problem with communication is the ILLUSION that it has taken place.

Question 25

What are the nine needs?

Answer 25

Affection
Creation 
Recreation
Freedom 
Identity
Understanding 
Participation 
Protection 
Subsistence

Question 26

What is the essence of a strategic decision?

Answer 26

Making a decision and then CHOOSING what not to do.

Question 27

What questions do you end with?

Answer 27

What was most useful about this conversation?

Tell me what you found most useful.